This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My vehicle will not start. It went to the dealer at new South Ford in meridian ms and was there for over a month and it started at the dealer and when I came home we turn it off. The next morning, it started again but when I turned it off when I went to an appointment and came back a few hours later it would not start. The same thing it was doing before I took it to the Ford service place. They replaced the battery, another electronic device and wanted to replace the main electronic control device I believe but we were not going to put out more money for a "I feel really good about this part". the guy stated it would start and run but it would run bad. It started but after you turn the car off it will not start up again as of it's in a security mode of some sort. The accessories will come on, the car will just not start. My wife and I have a very sickly 3 year old child with leukemia cancer, down syndrome, bleeding disorder, ostomy bag, heart surgery done and doctors who have up one him stating he had 3 months to live and it's been over a year now and we need our vehicle to go to and from work. The Ford dealer clearly doesn't know what the issues is. We just spent close to one thousand dollars for parts and labor for a vehicle that is still giving us the same problems.
Odor emanating from front of vehicle. Smells like gas/propane. Just from driving 10 miles from work, odor can fill my 2 car garage. Have smelled this "gas" odor when SUV is parked and when in motion.
It's popping up low engine power and it will shut down everything from lights to blind spot detection. It just started doing this after running through a small water puddle.
While driving the driver side door handle mechanism fell completely apart and off my vehicle, opening the door when I came to a complete stop. After getting my vehicle home, I checked to see if it was apart of a recall and saw that over 200,000 Explorer were recalled for this very problem. I then checked my VIN to see if my vehicle was apart of the recall and it is, of course, not.
During acceleration with the air conditioner running, there is a smell of rotten eggs in the cabin. When it happens myself and others in the car will experience light headedness and headaches. Additionally, my partner experienced the headache and vomited on the side of the road due to the smell. It smells like exhaust fumes and rotten eggs, which is clearly from the exhaust. The fact that there hasn't been a recall regarding this issue is criminal.
- Kansas City, MO, USA
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There is a leak on the drivers side of the car in the front and now there is standing water on the floor that leaks through when there is a rainstorm. There is also a significant leak where the lights are by the moon roof. The water is saturating the ceiling and drips on the radio and other parts of the car. The sunroof no longer works. This happens every time it rains and when it is stationary. The ceiling lights will fill up with water and drip as well. Since there is no heat on the passenger side of the car I am unable to clear the windshield of any fog which is very dangerous.there are forums on this all over the internet and I know 2 other people who have the same problems with their Ford.
Purchased vehicle in Aug/Sep 2016 with no issues. Had it in storage for the winter in Illinois while I was deployed. Took it out of storage in July and moved to Florida in September of 2017. Since November of 2018, until now I've had numerous problems with the vehicle due to rust. The car is 4 yrs old and I've had to replace the entire exhaust system, part of the frame and now have a loud screech coming from my right rear wheel due to the rust. All that in the past 10 months. I've tried to voice my complaints with Ford Motor Company but they seem to believe that rust is normal when driven on salted highways for an extended period of time. I've spent almost $6K on my vehicle in the past 8 months and forsee another large bill when I take it in. Is anyone else having reported issues with their Explorer showing signs of rust in an extremely short amount of time. I grew up in northern Minnesota where I drove my 1996 T bird on salted roads the majority of the year from 2003-2011 and never had issues with rust at all. I fear that my vehicle wasn't treated properly during the manufacturing of it.
The past two days I've become incredibly dizzy, nauseous and a very dull headache. I noticed I felt fine when I woke but during my commute I really started feeling ill and had a hard time with my eyes when I tried to Focus on the bumper sticker on the car in front of me. I had very bad vertigo, which hasn't ever affected me prior to these past two days. My husband recalled reading a news story and when I looked it up- sure enough a recall has been issued for carbon monoxide issues.
We are experiencing frustration in getting a resolution to noxious exhaust fumes that enter the interior of the vehicle. This is most notably upon acceleration (such as when you enter the interstate and quickly accelerate). We have gone to a local repair, called a local dealer, changed out air and cabin filters, but to no avail. The fumes are horrible. We purchased the car from a used car lot in the spring of 2018 and have been trying to get something done from the beginning of owning this vehicle.
I took my 2015 Ford Explorer in because there was a recall on the front door panels. Took my vehicle to Ford autonation where I bought it and all they did was rip my panels off and tried to restaple it. No even a week later it starting coming off again so I took it back and said this is a recall, Y'all need to replace it and they said no that's all thier gonna
Carbon monoxide in the Ford Explorer 2015 not fixed by Ford dealership purchased from new 2015, customer complained about since day one delivery, unstable movements, left right, side to side, not fixed by Ford dealership purchased. Dealership states (not our problem, prove it.)
On 6/6/19 vehicle lost engine throttle power when "wrench" light indicator appeared on dashboard while driving on interstate (at least 65mph). Wrench noted terrain management system error. Engine did not shut off. Vibrated very badly when coming to stop. Happened again on 6/12 on city street driving approx 35mph. Both times stopped vehicle, turned off, and restarted and operated normally. Ford dealerships cannot determine problem because there computer systems cannot see error code(s) in diagnostics.. additionally, Ford Motor Company will not respond until "error code" identified by Ford service dealership. Read online and youtube exact issues but not discussion on resolution(s). See url address for example of issue that occurred with our vehicle: Https://www.youtube.com/watch?V=asrdplp4_qe&T=1S. Very dangerous to lose power on highway and little control of vehicle. Believe this is a systemic issue with Ford Explorer
Ford Motor Company (Ford) is recalling certain wheel hub bearing assemblies, part number hb5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end. Is nootgood
Car was in motion in New York city, van wyck expressway service road. The car just shut off on 3/17/2019, 4:30 pm the dash board signaled powertrain, dealer states timing chain issue. Vehicle purchase used with 59,000 miles on February 2018. Check engine light was on since March 2018. Currently 82,600 miles. Been to the dealer several times for additional problems. I had to replace the battery headlights, heartng motor, there are leaks into the car that have not been repairs. The car is low falling apart :(.and had to pay out of pocket since extended warranty did not cover everything.. not getting straight answers from Ford or the dealer. Thank god I was on the service road and going 25 mph stopped at a light. The car never started and had to be towed to the dealer.
There are often issues with the radio and heating system. Radio turns on and off by itself and so does the heat and air conditioning. In addition, I have complained about something making me dizzy and nauseous in the vehicle. In informed the finance company regarding my inability to breath, for which I was hospitalized. I have been hospitalized on numerous occasions since the purchase of the vehicle and have informed the finance. Furthermore, they have been additional hospitalizations in 2018, for which I will have to upload the documents at a later time.
I previously reported a positive case finding of carbon monoxide poisoning on 03/22/19 secondary to a large amount of exhaust type fumes entering my vehicle through the ventilation system upon accelerating from stopped position to acceleration to 70 on interstate with climate control on. On 03/26 /19 I again experienced the same occurrence prior to driving to Ford dealership with vehicle in parked position in driveway with climate on auto heat. An odor of exhaust fumes was not experienced however car automatically turned itself to ac and cold air came in on its own prior to departure. I shut all climate functions off and rolled down all windows, I was very cold so rolled I up 3 windows and heated seats and heater 10 min from dealership. Then again accessory air kicked on access I began having I began experiencing blurred vision and lightheadedness I rolled down all windows. I arrived at Ford service and VIN lookup was performed and I was told there was a recall for carbon monoxide concerns. I was driven to hospital and again treated for acute carbon monoxide poisoning and admitted for administration of 10 liters on a breathing masks for 6 hours this time. My carboxyhemoglobin was even higher at 6.6% and pa O2 was in the 80"S and normalized to 1.5 before dismissal. I experienced severe mental confusion and slowed speech for 2 hours after exposure. My car readings showed a constant level between 10 and 15 from from osha detector borrowed from job site with a high level of 30.4. I received four abg?S during stay, chest X-ray and was only today finally feel mentally clear. I had a headache for four days described a dull and constant with visual disturbances and dyspnea with any exertion from which I"ve not completely recovered. Baseline reading during short trips of 20 min or less were 0 and rose to 10 with high of 30.4 in 15 min trip. See 11190974.
I have had ongoing issues with smelling an exhaust type smell upon accelerating my vehicle with an increase in RPM. Whenever this happens I roll down the window to avoid the fumes. I previously notified Ford dealership in columbia mo by telephone shortly (2 months after purchase) regarding the exhaust fumes and was told not to worry levels were low enough not to cause a problem. 6 months later my father again took my car to dealership and again said no recall on my vehicle and not to be concerned I have had headaches, visual blurring and dyspnea sporadically since ownership. On March 22nd, 2019 I was driving to a routine drs appointment located 10 miles from my home. I pulled out of an intersection and sped up to the 70 mph speed limit and noticed an immediate odor of exhaust type fumes radiating through the car. My heat was on climate control and then turned off on its own and accessory outside air came in. My eyes were burning and my heart rate sped up along with a burning sensation in my nose. By the time I got to the doctor my face and hands were a bright cherry red. The doctor was concerned about my symptoms and ordered a stat arterial blood gas for carbon monoxide poisoning. The results were returned at a critical level of 5.5 L 0.5 to 1.5. and my P02 oxygen content was only 67.1. I received emergency treatment for carbon monoxide poisoning, my carbon monoxide level went down on to 4.2 on 100% rebrreathing mask and 0xygen level went to above 100mmhg.. they would not let me get back in my car and my husband came and drove with windows down home after purchasing a carbon monoxide detector that alarmed within minutes. I do not feel safe at all now knowing that my children and myself have drive much further than 8 miles with unknown levels of carbon monoxide levels I will be happy to forward the medical record of visit of diagnosis of acute cobb poisoning. See 11192320.
A D V E R T I S E M E N T S
- Baysprings, MS, USA