This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The window trim on the passenger side flew off while I was driving on the freeway. Also, my backup camera has been malfunctioning, the camera works off and on. It will work, then black out. At times is does not work at all.
Driver side windshield trim unexpectedly and instantaneously detached while traveling approximately 65 mph on interstate during daylight hours under dry conditions. It flew off the vehicle creating cosmetic damage to driver door and mirror, landing in lane behind. Part was lost on road somewhere and have not had it replaced or repaired. It could have impacted a vehicle behind causing damage or dangerous condition for driver or other vehicles. It has not been inspected and is in original condition after incident. I became aware of similar complaints and felt need to register. Estimated repair approximately $500.
Having read in a newspaper about the side windshield trim flying off it got me thinking about the rubber seals that go under that trim. On my Ford Explorer i have had those rubber seals split and and start ripping in strips. I have had to glue them to keep them from ripping off and maybe hit a vehicle behind me. Also there is a plastic plate that is below the windshield and under the windshield wipers that is warping. Have talked to a person that owns a body shop he told me that that is a common problem on these models of Explorers. He told me if i go and complain Ford may fix it for free. I have one more thing to mention. Went put in the VIN# for my Explorer it states that i have a recall that has not been Fixed. It is for the rear toe link. Well it has been fixed and i don't know how to change it to fixed.
On the highway in Texas a piece of the trim on the passenger side of windshield flew off the car. We pulled off the highway and found the part. We stopped at abford dealer in California to have it re -attached.
The contact owns a 2015 Ford Explorer. The contact stated while driving approximately 50 - 55 mph, the driver's side windshield molding detached from the vehicle. The contact stated that there was a rattling sound from air seeping through the windshield. The contact contacted homer skelton Ford (6950 hanna cove, olive branch, ms 38654; (662) 638-0369) who replaced the windshield molding on the driver's side. The contact stated the failure recurred on the passenger's side. The passenger's side was not repaired. The manufacturer was made aware of the failure and informed the contact that there were no recalls on the vehicle. The manufacturer referred the contact to NHTSA. The approximate failure mileage was 50,000.
A D V E R T I S E M E N T S
- Tracy, CA, USA