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pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
8,024 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2016 Ford Explorer engine problems

engine problem

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2016 Ford Explorer Owner Comments (Page 2 of 4)

« Read the previous 20 complaints

problem #60

Jun 132016


  • 8,000 miles


I have to major complaints with the Ford Explorer 2016. The truck was purchased brand new. The first occurred when I was on my way to work about 7:30am. I was driving about 60 miles per on hour on a city street and all of a sudden a wrench symbol shows and the car will not accelerate anymore. I had never seen this symbol before so I wasn't sure what was going on and could not find it in the manual. Before this I only could go about 5 miles per hour max speed. When I googled the wrench many others had the same issue. I am sure Ford is aware of this and should had said something about this before we purchased it. I had to end up leaving the Explorer up at Ford for 2 and a half weeks. When I googled the issue it said these Explorer have a faulty throttle body that has to be replaced and my vehicle was no different. Me and my wife shouldn't have to make monthly payments on a brand new vehicle that has a known issue. Secondly, once we hit about 8,000 miles the hood makes a loud buzzing/humming sound once you hit about 60 miles per hour that does not stop!!! many other people with this vehicle have the same problem once I googled this! this is absolutely ridiculous. This vehicle should be recalled and not sold! our entire trip this vehicle made the sound nonstop. A person should not have to hear this the entire time on a brand new vehicle that you make monthly payments on. Something should be done about this. Since Ford does not want to voluntarily issue a recall like they should, an involuntary recall should be issued. When I googled this, it is said that the sound comes from the thin part of the hood in the center that is between two thicker pieces that causes it to vibrate. Horrible design and should have been tested better.

- Midway, FL, USA

problem #59

Jul 152016


  • 14,306 miles
I rented a 2016 Ford Explorer from avis at the portland (me) airport (avis vehicle #40933351). On Friday, July 15th, the unit stalled as I pulled into an intersection. The accelerator was non-responsive and the car moved at a very reduced rate of speed. Several lights on the dashboard lit up - check engine, airbag, and a note came up to check the owner's manual. I was able to finish crossing the intersection at the slower speed and pull to the side of the road. I shut the car off and restarted it and it operated properly for a while. Later that night, I stopped at a stop light. When the light turned green, I made a left hand turn. Once again, the accelerator stopped working and the dashboard lit up with multiple warning lights. I pulled to the side of the road and called avis roadside assistance. The person on the line told me this was a common issue with Ford Explorer and that I had to turn the car off, step on the accelerator, then put my foot on the brake and restart the car to clear the fault but the check engine light would stay on. The check engine light stayed on but I was able to pull back onto the road at full speed. Approximately 1/4 mile down the road I stopped at a traffic light. Once again, I began to cross the intersection when the accelerator stopped working and the dashboard lit up. I pulled over and reset the car as I had done before and proceeded to drive away. A few hundred feet away, the accelerator stopped working again and the dashboard lit up. I was able to pull over, reset the car and drive away. This is an extremely dangerous condition that needs to be fixed immediately. The accelerator stops working without warning and the car only travels at a very slow speed that is not controlled by the accelerator. 3 out of 4 times it happened in the middle of an intersection. If there was oncoming traffic, I would have been hit.

- Palm Beach Gardens, FL, USA

problem #58

Jul 222016


  • 7,740 miles
Driving down road and Explorer started losing power, cutting out and engine almost died. The check engine light and tool light came on display. I was barely a few hundred feet from my house, so I slowly managed to get vehicle to my driveway. My husband attempted to drive Explorer in subdivision again and Explorer again started misfiring and engine died. Turned air conditioner off and it restarted and appeared to shake Explorer as engine misfired and we barely got it back in our driveway. It only has 7,740 miles on it!! I called dealership and had it towed to there today.

- Jacksboro, TN, USA

problem #57

May 122016


  • 6,000 miles


While moving at high speed in rush-hour traffic in the fast lane on hwy 680 S in dublin, ca the engine just shut down. This is dangerous. The car was towed to Ford for repair - they state it was a "throttle body assembly" problem - apparently a well-know problem. This happened with less than 6,000 miles. Also, all 4 original equipment tires blew-out with less than 6,000 miles - only one had a road-hazard - all had sidewall failures. Ford repaired the throttle-body assembly but not the tires. To keep us happy, they offered us an "extended warranty" - this was never provided - indeed, despite repeated E-mails to 2 Ford representatives over a 3-month time-period, I no longer receive any response from them whatsoever. Therefore, it would seem that not only are they providing a dangerous product, they are also deceptive in their handling of customers.

- Danville, CA, USA

problem #56

Jul 162016


  • 9,000 miles
The contact owns a 2016 Ford Explorer. While driving 60 mph, the accelerator pedal was depressed; however, the vehicle failed to respond. The contact also stated that the check engine warning light and the air bag warning light were illuminated. The vehicle was taken to the dealer to be diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 9,000. The VIN was not available.

- Baker, LA, USA

problem #55

Jul 162016


  • miles
Husband was driving the vehicle was about to accelerate to get up a hill on a city street and engine sounded like transmission or other major part just "dropped". steering wheel froze, car idled violently, could not move vehicle, started to roll backwards until emergency brake was applied.acceleration went to literally zero, SUV would not move. Orange wrench light came on, stated to see manual.placed car in park shut off engine and waited and started at back up again. Scarry stuff, 2 children 2 and younger in vehicle. Won't let me input on next page, approximately 25-30 miles an hour, SUV has 5,500 miles on

- Redondo Beach, CA, USA

problem #54

Jun 122016


  • 5,343 miles


While driving on the interstate at 55-60mph the vehicle lost acceleration and the "wrench" icon for service engine came on. We were able to pull over safely, although we did slow traffic as our vehicle wouldn't accelerate beyond 5-10 mph and we had to cross over 2 lanes to get to the shoulder. The problem ended up being the throttle body; specifically, the warranty replaced the throttle body air intake. The service took 3 days due to a shortage of the part. This part should be recalled as I'm finding my vehicle is not the only one with this problem. The vehicle is a 2016 Ford Explorer limited with only 5,343 miles on it at the time of the mechanical failure.

- Canton, MS, USA

problem #53

Jul 132016


  • 9,000 miles
Driving on I-10 about 1 mile before daphne, al, engine sputtered and vehicle began loosing speed. Pressing the gas pedal did nothing, check engine light came on, service manual light came on, and airbag light came on. Coasted to the side of the interstate, stuck between the white line of the lane edge and a guardrail with only inches to spare from traffic passing at 70 mph. All this with my wife in the front seat and our 2 daughters in the backseat who are 2 years old and 5 months old. Engine was running rough and would not increase rpms even when pressing the accelerator pedal. Shut engine off and on 6 times before it finally responded to accelerator pedal input. Was finally able to merge back on to the interstate and get to the daphne exit. We had to stay the night in a hotel in daphne while we waited for another vehicle to get us home to Louisiana. This was a rental vehicle and had to be towed to the mobile airport so that we could get another vehicle from enterprise. A quick internet search revealed numerous complaints of the exact same issue but no evidence of any recall. Apparently the throttle body is faulty and most people report that the part is on back order. Ford knows about this problem and NHTSA should too but somehow nothing is being done. This incident left us on the side of the road, inches from being killed by passing motorists. How this is not under a recall or stop sale order is beyond me. Please initiate a recall and/or stop sale order on these vehicles before someone is killed or seriously injured.

- Walker, LA, USA

problem #52

Jun 242016


  • 6,000 miles
I was driving my 2016 Ford Explorer on a busy street when the engine light and the orange wrench light came on. The car stalled and would not lost all power. I am terrified of driving it now. It would not move faster than 5 miles per hour. The car has 6,000 miles on it.

- Arlington, TX, USA

problem #51

Jul 112016


  • 5,600 miles
Electronic throttle body failed while driving down highway at 50+ mph. I completely lost acceleration while driving in the center lane during a busy rush hour. It is by the grace of god that I was able to cross three lanes and make it on to the shoulder. I turned off the ignition and waited about 10 minutes on the side of the highway. I started the ignition again and I had enough power to get to my nearest Ford service shop about 10 miles away. After they diagnosed the issue, the service tech stated my issue would be fixed with a new part but could not guarantee the flaw that caused the original part to fail in the first place has been resolved. I only have 5600 miles on my 2016 Ford Explorer after 7 months of relatively light driving. I have no confidence in my Ford Explorer or Ford as a company.

- White Plains, NY, USA

problem #50

Jul 082016


  • 14,100 miles


My 2016 Ford Explorer will lose power under various driving conditions. While on the highway at 45-55 mph the car engine dropped to idle (~800 RPM) and would not respond to the accelerator. This occurred in traffic and created many close calls. It has occurred three times to me, and researching it on the internet has happened to many other people with the same make/model/year. Please investigate. This is a significant safety issue.

- Ivoryton, CT, USA

problem #49

Jun 262016


  • 10,000 miles
While driving at 60 mph on a 4 lane highway, the car suddenly shut down with no warning. The wench light came on and the engine would only rough idle - pressing the accelerator did nothing. We had to coast to the side of the road; fortunately there was very little traffic at the time, had traffic been heavy we could have been in a very serious wreck. After having the vehicle towed to a dealership, we learned that the throttle body was faulty and this has apparently been a know issue with Ford for several years! this was a brand new vehicle that I have owned less than 5 months. I strongly believe Ford knows about this problem but has refused to take steps needed to rectify the situation. Even though the part was ordered on an "emergency" basis, it was over a week before the part was delivered; this seems to confirm that Ford is well aware of the issue. Ford is knowingly selling cars with faulty parts and the problem could cause a serious accident.

- York, SC, USA

problem #48

Jul 082016


  • 7,000 miles
2016 Ford Explorer limited w/about 7K miles on it. Rented this vehicle from a national rental car Agency. On 7/8/2016 while traveling on a state rd in the middle of a major intersection the gas pedal stopped working completely and I was so lucky that I did not get rear ended or hit by other cars going by at 45mph or more. I was completely shaken up. When the traffic slowed I managed to restart the car and the gas pedal started to work again and then I was able to pull to side of the road and call the rental company. This was the second Ford Explorer that was given to us by the rental company after the first Ford Explorer 2016 also with low mileage gave us the same problem few days earlier. Luckily the first time we were driving about 45mph on the outside lane of a 6 lane state rd where we were able to coast to the side of the road. I passed this information on to the branch manager of the rental company who was not aware of any recalls for this problem. I hope this will alert them to pull out this particular model from their inventory until they have them all fixed. Perhaps this will help save some unnecessary accidents and even a fatality. We are staying away from this vehicle type and model from now on until they have a recall for this issue.

- Land O Lakes, FL, USA

problem #47

Jul 092016


  • 4,538 miles
I was driving close to my house and almost caused a big accident while I had my children on board. The car stopped completely ( suddenly stopped) and lost power, I was lucky that not accident occurred ( can U imagine if I was in the miami expressway and that happened). I'm attaching a pic showing the check engine, wrench light that came on while I was driving. I did some research online and found out that many americans are having the same issues, it is a defective throttle body that causes the vehicle to slow down and shutdown at any time. Ford is already aware of the problem and you guys more likely are aware too. What are you guys waiting to issue a recall"? waiting for someone to die"

- Miami, FL, USA

problem #46

Mar 162016


  • 18,000 miles
The contact owns a 2016 Ford Explorer. When the accelerator pedal was depressed at 50 mph, the vehicle failed to respond and stalled without warning. The vehicle was able to be restarted. The service vehicle soon and air bag warning lights illuminated. The vehicle was towed to the dealer where it was diagnosed that the throttle body failed. The vehicle was repaired twice for the same failure. The manufacturer was notified of the failure. The failure mileage was 18,000.

- Milton, MA, USA

problem #45

Dec 012015


  • 1,000 miles
On my 2016 Explorer limited 3.5 N/a V6 - under hard (getting on fwy) or extended acceleration (uphill climb) exhaust fumes can be noticed by the passengers in the vehicle. I know there is an open investigation on the 11-15 years but the 16 should be included as well. This has been the case from new to current 11K miles. This happened on my previous 2013 model as well.

- Avondale, AZ, USA

problem #44

Jul 062016


  • 9,000 miles
This particular problem occurred three times over two days. The first time I was driving approximately 45mph on a city street when a wrench light and airbag light came on and the vehicle's throttle stopped responding. If I let off the break the vehicle would continue to move at approximately 5mph so I was able to get it off the roadway. I turned the vehicle off and back on and it seemed to be functioning normally with the check engine light illuminated. I was able to make it to my office where I left it parked until after lunch. When I cranked up the vehicle after lunch the check engine light was no longer on. After driving approximately ten more miles I attempted to make a left turn into a parking lot when the same thing happened and I was almost hit by an oncoming truck. After turning the vehicle off for a while I cranked it again and the check engine light was not illuminated. I made it home with no issue and the next morning I left home heading to the dealership to drop the vehicle off. As I was turning left on to a side street the vehicle again stalled and again I was almost struck by oncoming traffic. I turned the vehicle off and back on and after that was able to make it to the dealership without an issue. The diagnostic test indicated that the electronic throttle body was the issue. The dealership informed me that this was a widespread problem. The vehicle I was operating is an undercover police vehicle and only has 9,000 miles on it. Had I been responding to an emergency at a high speed I fear that either I or another motorist could have been seriously hurt or killed.

- Raleigh, NC, USA

problem #43

Jun 072016


  • 5,000 miles
Burning exhaust smell entering into cabin of car when car is under hard acceleration/full throttle. Especially noticeable when accelerating onto a highway or climbing steep hills. This burning exhaust smell makes all passengers feel sick by affecting your respiratory passageways leaving a lump in your throat, burning your eyes, giving you a headache, and making you feel nauseous. The recent NHTSA investigation into 2011-2015 models, should also include 2016 models as well. Ford has failed to recognize this problem and has tried multiple times to "fix" my 2016 Ford Explorer. No resolution has been found and they have refused so far to take the car back.

- Long Valley, NJ, USA

problem #42

Jun 022016


  • 7,501 miles
Throttle body failed on vehicle at highway speed. Lost all power in the middle of rush hour traffic barely missed a rear end collision from another vehicle because I could not accelerate.

- Washington, DC, USA

problem #41

Jul 032016


  • 6,500 miles
Upon heavy acceleration there is a distinct odor of exhaust in the cabin while the air conditioner is on. This vehicle is a platinum trim with the 3.5 liter V6 ecoboost engine. I have 6500 miles on this vehicle and this was the first time I had to put the accelerator to the floor. I had my 3 children in the vehicle and immediately had to pull over for fear the exhaust system suffered a failure. I found no faults in the exhaust and continued to my destination. This morning (7-5-16) while driving to work I accelerated heavily in an attempt to duplicate the issue and again under heavy acceleration there is a strong odor of exhaust gases in the cabin.

- Angleton, TX, USA

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