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8.5
pretty bad- Typical Repair Cost:
- No data
- Average Mileage:
- 31,000 miles
- Total Complaints:
- 4 complaints
Most Common Solutions:
- not sure (4 reports)
transmission problem
Helpful websites
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A D V E R T I S E M E N T S
We bought our 2016 Ford Explorer sport brand new. It has never been involved in an accident. It started not recognizing "reverse" a few weeks ago. When put in reverse it would stop abruptly as if hitting something then act like it was in neutral. We took it to two different places who could not find anything wrong with it because it wouldn't do it for them. Then it started occurring more frequently with thud and crunching sounds getting worse each time. Today it finally broke down completely as it was being moved into the service garage. They have diagnosed it with a broken transmission differential. The repair is going to cost $3,000. Hopefully, this will actually fix the entire problem. We wanted to support buying American. But, unfortunately our fears of poor quality have become reality. We will be going back to Toyota or Honda after this.
- Megan R., Wildwood, US