This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Ford Explorer equipped with hankook ventus S1 noble 2 tires, size: 255/50R20. Upon inspection, the contact discovered that the tread was separating and shedding on all four tires. The contact stated that the failure was more prevalent on the two front tires. The cause of the failure was not determined. The manufacturer was not notified. The local dealer (mossy Ford, 4570 mission bay dr, san diego, ca) was notified of the failure. The tire and vehicle failure mileages were unknown. The VIN was unknown.
The contact owns a 2016 Ford Explorer equipped with hankook ventus S1 noble 2 tires, size: 255/50/R20 (na). While the vehicle was parked, the contact became aware of chunks of tire missing from the tire. The vehicle was taken to a tire facility to be inspected. The contact was not given a cause for the tire failure. The manufacturer was contacted and made aware of the failure. The approximate tire and vehicle failure mileage was 16,000.
- South Norwalk, CT, USA
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- San Diego, CA, USA