This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2017 Ford Explorer. The contact stated that while the vehicle was outside in the rain, the contact noticed a moldy and musty odor inside the vehicle. The contact noticed that the trunk and spare tire compartment was wet. The vehicle was taken to the local dealer where a water specialist diagnosed the vehicle and informed him that the passenger's side luggage pillar rack was cracked. The mechanic added sealant to the pillars. The vehicle was repaired. The manufacturer was contacted and referred him to the NHTSA Hotline. The approximate failure mileage was 49,831.
- Allison Park, PA, USA
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- Allison Park, PA, USA