Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: Ford changed a lot of things for its 3rd generation, just none of them were a good idea.

The transmission tends to hesitate and jerk when accelerating. The new electronically-driven power steering can fail suddenly and without warning. Even Ford's SYNC can be a headache. Actually, scratch that last one --- it's always been a headache.

10.0

really awful
Crashes / Fires:
6 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
18,894 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Ford Focus drivetrain problems

drivetrain problem

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2013 Ford Focus Owner Comments (Page 1 of 26)

problem #503

May 052015

Focus

  • 40,000 miles

A D V E R T I S E M E N T S

The contact owns a 2013 Ford Focus. While driving various speeds, usually between 20-30 mph, the vehicle jerked and a loud noise was heard under the vehicle. There were no warning indicators illuminated. The vehicle was taken to the dealer several times where it was diagnosed that the transmission needed seals and the shaft needed to be replaced. The repairs were completed, but the issue persisted. The vehicle was taken back to the dealer where the clutch was replaced twice and there were two software updates. The failures continued. The manufacturer was notified. The VIN was invalid. The failure mileage was approximately 40,000.

- Sioux Falls, SD, USA

problem #502

Nov 012016

Focus

  • 37,000 miles
The contact owns a 2013 Ford Focus. The contact stated that the transmission gears were extremely slow to change over and suddenly the gear engaged and caused a jerking motion. The emergency brake was released and fractured. The contact notified at least three dealers and one of them indicated that the transmission clutch assembly needed to be replaced; however, the part was on a national back order. The manufacturer was notified. The approximate failure mileage was 37,000.

- Dillon, SC, USA

problem #501

Aug 262015

Focus

  • 75,000 miles
I purchased my used 2013 Ford Focus on August 4th 2015. Since then it has been in the shop four times to address the dual clutch system being faulty. The car will shutter between gears, struggle to accelerate, it will roll backwards/forwards at stops while the car is still in drive and when I am going to park. It also will rev up randomly and almost lurch forward when its trying to shift. I bring the car in and they "fix" it, when I pick it up from the shop it runs smoothly for a short period of time before it starts all over again.

- Clearwater, MN, USA

problem #500

Nov 072016

Focus

  • miles

A D V E R T I S E M E N T S

I purchased a 2013 Ford Focus 2013 SE hatchback. I've had it for about two years. During the last few months the transmission has started to stutter. When starting at an intersection from a red light or stop sign the car struggles to accelerate. At slow speed in a parking lot for example it doesn't operate well wither. It behaves like someone is learning a manual transmission for the first time. My car is an automatic. Lately the automatic transmission has gotten worse. I have had to take it in to the dealer.

- Suffolk, VA, USA

problem #499

Nov 042016

Focus

  • 54,600 miles
I was literally leaving the Ford dealership for "shut down isssues and shuddering issues" when they supposedly couldn't "verify the problem" I was driving home on a five lane highway and my car completely lost power in the middle of an intersection going 70mph and was stuck in the middle of the freeway until a tow truck came and towed my car back to the dealership where it is currently at right now. This is my 5th attempt for them to fix it.

- Columbus, OH, USA

problem #498

Feb 012016

Focus

  • 1,700 miles
The contact owns a 2013 Ford Focus. While operating the vehicle, the transmission malfunctioned and caused the vehicle to stall. The vehicle would also not operate in reverse occasionally. The vehicle was taken to the dealer where it was diagnosed that the transmission was faulty. The transmission was repaired, but the failures continued. The manufacturer was not notified. The failure mileage was 1,700.

- Mobile, AL, USA

problem #497

Oct 162013

Focus

  • 10,000 miles

A D V E R T I S E M E N T S

The vehicle stutters, jerks, and stalls in low gears. When we press the gas from a stationary position the car fails to move forward on many occasions. If it does move forward then the gears make a grinding sound. It poses a risk to us when we have to move across oncoming traffic, especially on left hand turns at stoplights when we have a yield sign. The car has stalled out on a few occasions leaving us vulnerable to cars travelling at high velocities towards us. This is an unsafe car and we plan to hold Ford accountable for human and property damage should it occur due to this defect.

- Fairfax, VA, USA

problem #496

Oct 242016

Focus

  • miles
The powershift transmission contains one or more design and/or manufacturing defects that cause problems and unsafe conditions, including, but not limited to, suddenly lurching forward, delayed acceleration, and sudden loss of forward propulsion. The transmission has a very sluggish shift between the first and second gears and the upshift bogs down like the vehicle might stall and erratically shifting in second and third gear as well, continue to experience transmission defect, including, but not limited to, bucking, kicking, jerking, harsh engagement, and delayed acceleration and lurching. This is a serious matter that needs to be addressed before this defect causes fatalities.

- Nogales, AZ, USA

problem #495

Jul 082014

Focus

  • 94,000 miles
The contact owns a 2013 Ford Focus. While driving 15 mph, the vehicle shook violently and failed to start. The vehicle was towed to a dealer where it was diagnosed that the clutch failed and needed to be replaced. The vehicle was not repaired. In addition, the front passenger and rear driver side power windows failed to function. The vehicle was not repaired. The manufacturer was not notified of the failures. The approximate failure mileage was 94,000.

- Los Banos, CA, USA

problem #494

Oct 202016

Focus

  • 59,500 miles
At an intersection, the car sputters from a stop and sometimes stalls. Likewise, after re-fueling the tank the car stalls 2-3 times in a row on ignition before starting and staying on. When approaching a stop, the car has sometimes had the other dashboard warning lights come up and felt like it was about to stall, with the RPM gauge bouncing around near zero, but has not fully stalled during deceleration (possibly due to me pressing on the accelerator to prevent the stall). The service engine soon light came on shortly after this began. At that time, the fuel gauge also began to "stick, " not moving from position until the car would be stopped and restarted, and mis-representing the number of miles left before needing to refuel. I'm currently at a Ford dealership to get inspected and repaired. I've been told that it has something to do with a pump, but nothing more at this point.

- New York, NY, USA

problem #493

Nov 142014

Focus 4-cyl

  • 14,219 miles

A D V E R T I S E M E N T S

The clutch assembly was reprogrammed on 11/14/14 at 14,219 miles. The assembly was replaced on 3/23/15 at 16,784 miles after waiting 1 month for the parts. On 7/5/16 the assembly was tested and failed. It was replaced on 9/1/16 at 25,262 miles after waiting for the parts. Within the first week after this third repair, the transmission was starting to slip again. Every time it has been worse than the time before. The last time the transmission slipped from 1st to 2nd gear. It stuttered, hesitated to the point of stalling, jerked and lurched forward when the 2nd gear finally engaged. There was no acceleration and it was a struggle to climb the smallest hill. This car is dangerous and frankly scares me to death. I have to wait to make a left turn on city streets until the traffic is very clear. The cars waiting behind me are blowing horns, cursing me and giving crude gestures. Merging onto the freeway is truly frightening. Stop and go traffic finds me stuttering along. Ford has known of this problem since 2011 and has yet to find a solution. They call it a service action when actually it should be a recall. This car is not safe. The slipping is not too bad now but it is getting progressively worse. It does not happen every time so I have to be alert to the problem whenever I stop and go. If the problem is any worse this time, it will be totally unsafe to drive. I have less than 26,000 miles on the car and it is not yet paid for. The resale/trade in value to dramatically decreasing if I can sell it at all.

- Oxford, MI, USA

problem #492

Sep 122016

Focus

  • 38,000 miles
The contact owns a 2013 Ford Focus. The contact stated that the vehicle experienced an unexpected downshift into neutral. The check engine warning indicator illuminated. The vehicle was taken to the dealer where it was diagnosed that the transmission was defective; however, the remedy was not available due to the part being on a national back order. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was approximately 38,000.

- Zachary, LA, USA

problem #491

Oct 172016

Focus

  • 73,000 miles
Vehicle engine/transmission shudders and lurches. Often, not being reactive to depression of gas pedal. I have been left in the middle of an intersection multiple times with a car that will not go, but rather shudders and doesn't gain propulsion.

- Highlands Ranch, CO, USA

problem #490

Aug 012014

Focus

  • 22,000 miles
The contact owns a 2013 Ford Focus. While attempting to accelerate, the vehicle jerked and hesitated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 22,000.

- Hodgkins, IL, USA

problem #489

Oct 022015

Focus

  • 75,235 miles
The contact owns a 2013 Ford Focus. The contact stated that the vehicle shuttered while attempting to accelerate from a complete stop. The vehicle was previously serviced per a manufacturer's customer satisfaction campaign; however, the failure recurred. The vehicle was not repaired. The contact stated that the shuttering on the clutch of the vehicle occurred intermittently. The contact also stated that the steering seized independently without warning. The vehicle was taken to the dealer where it was diagnosed that the electronic power steering gear failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 75,235.

- Mazomanie, WI, USA

problem #488

Jan 012013

Focus

  • 37,000 miles
The contact owns a 2013 Ford Focus. Whenever the accelerator pedal was depressed, the vehicle hesitated before accelerating. The dealer diagnosed that the transmission failed, needed a new computer chip, and reprogramming. The vehicle was repaired; however, the failure recurred. The manufacturer was not made aware of the failure. The approximate failure mileage was 37,000.

- Tomah, WI, USA

problem #487

Sep 012016

Focus

  • miles
Tcm updated 3 times die to cel. 4th car wouldn't start or even engine turn over. Towed to dealer, after 9 days new tcm placed in car. Back at dealer for another 7 days. Car driving sluggish and only getting 20mpg. Ford dealer claims nothing wrong. Car feels like a pickup truck.

- Egg Harbor Township, NJ, USA

problem #486

Feb 032014

Focus

  • 19,366 miles
The contact owns a 2013 Ford Focus. When the accelerator pedal was depressed, the vehicle hesitated or jerked before accelerating. It was diagnosed that the clutch and seals needed to be replaced. The vehicle was repaired on numerous occasions, but the failure persisted. The manufacturer was made aware of the failure. The failure mileage was approximately 19,366.

- Forsyth, GA, USA

problem #485

Sep 122016

Focus 4-cyl

  • 50,323 miles
Car was in motion in rush hour highway traffic at speed of 55 mph when engine went to neutral revving and would not move. Almost rear ended because of this. Car would show drive on the lcd panel but be in park. You could not move the shifter either. I had just left (5 minutes) an authorized Ford service dealer after having my car towed there from a previous occurrence and explained to the service people the exact issue as above but they said there was no issue and said my Focus was fine well obviously it is not and my understanding is that this has been a common complaint for this engine. To be driving at highway speeds and your coming to a stop is very dangerous thankfully I or my family was not harmed just mentally shaken. Please investigate this issue as it looks as if Ford is ignoring the problem. Thank you.

- Louisville, KY, USA

problem #484

Oct 112014

Focus

  • 30,000 miles
The contact owns a 2013 Ford Focus. While driving 40 mph, the vehicle lost power. In addition, the accelerator pedal was depressed, but the vehicle jerked and hesitated before accelerating. The check engine warning indicator illuminated. The vehicle was taken to a dealer on numerous occasions where it was diagnosed that the clutch needed to be replaced. The vehicle was replaced on numerous occasions; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was 30,000.

- Townshend, VT, USA

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