Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.

10.0

really awful
Crashes / Fires:
6 / 1
Injuries / Deaths:
3 / 0
Average Mileage:
59,128 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion drivetrain problems

drivetrain problem

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2010 Ford Fusion Owner Comments (Page 32 of 38)

« Read the previous 20 complaints

problem #122

Aug 032012

Fusion

  • 46,000 miles

A D V E R T I S E M E N T S

Was driving at low speed (approx 20 mph) and car jerked violently and wrench light came on. Rpms were then stuck ~1000 and car would not accelerate when gas pedal was depressed. Coasted to a stop, shifted to park, and turned off the car. Tried to re-start the car immediately and it would not turn over. After the car sat for approx 5 min, started fine and drove fine. Dealership could not find problem. Also experience a strong jerking motion regularly when first start car (it is cold) when shifting from park into drive/reverse). And have occasionally experienced an engine revving at higher speeds (40 mph).

- Waterford, MI, USA

problem #121

Aug 012012

Fusion

  • 50,000 miles
Car came to a chugging stop and a wrench symbol appeared on the console. After shutting off the car for a few minutes, the car started up and the symbol was gone. I am trying to get in touch with Ford. I have found out on the net that this is a big problem with the Ford Fusion. This is a big safety issue because it has happened to hundreds of Fusion owners. I have 20 pages of testimonials about this problem. I think it is time for a recall of this problem!

- Embden, ME, USA

problem #120

Jul 302012

Fusion

  • 39,790 miles
Was driving home from work and the wrench light came on and the motor cut off on me, I was lucky because I had just got off of the interstate, I managed to be able to pull on the shoulder of the road set there for a few minutes and started the car. It started and the light went off and was able to drive home. Took vehicle to Ford dealer and they checked and said they couldn't find any fault codes. They told me it was the throttle bottle and I had it replaced, haven't drove it yet to see if that took care of the problem. I got on the internet and found that other people were having the same problem. I think this is a safety problem and some on could get injured or worst.

- Luray, VA, USA

problem #119

Jul 292012

Fusion

  • 50,000 miles

A D V E R T I S E M E N T S

Throttle control is defective. I have read several complaints about the same issue. The throttle control goes bad and then the car will abruptly lose power and stop in traffic. We were lucky that we weren't on the interstate when this happened. In order to move you have to put the car in park and shut it off and turn it back on. I had to have mine replaced yesterday. The car is only two years old and only has 50,000 miles on it.

- Augusta, GA, USA

problem #118

Jul 302012

Fusion 6-cyl

  • 51,375 miles
Today my 2010 Ford Fusion lost acceleration on I35 surrounded by semi-trucks at 70mph. The wrench light came on and we could not get out of the way of the trucks behind us. Fortunately the trucks were able to go around us and the traffic behind us was about a couple of miles away. We were in the middle of the three lane highway with my 18 month old son in the back seat, so I'm astonish that Ford could build such a car and not acknowledge the safety issue. We were able to coast to so the shoulder and turn the car off. The car came back on with no issues indicated on the dash. We then started our way down I35 and the car lost acceleration again at 70mph. This time I was prepared and easily coasted onto the shoulder. The car was rough in idle, but when we turned it off and on again it was fine. I made the decision not to hit 70mph but to go only 60 until we got home. Today we went to sea world and on the way home we almost became another statistic because of the Ford company. I will go to the Ford dealership where I bought the Fusion from to see how they can help.

- Austin, TX, USA

problem #117

Jul 052012

Fusion 4-cyl

  • 44,000 miles
Had noticed several times that the vehicle hesitated to accelerate after pushing the gas. Later that afternoon, while accelerating from a stoplight, the vehicle started shaking and lost all power. I was able to get the vehicle into a parking lot and turned it off. When I restarted, the engine seemed to run normally but still hesitated to go when the gas was pressed. I got the car to a dealership and they explained that the throttle body was bad - "a common thing on these cars". Ford is refusing to cover the replacement under warranty, claiming that this is not part of the drive train - though admitting that the car will not function without the part.

- Tulsa, OK, USA

problem #116

Jul 102012

Fusion 6-cyl

  • 40,000 miles

A D V E R T I S E M E N T S

Driving home from work on the highway at approx. 55 mph, my car lost acceleration, the wrench light came on and my vehicle went into a limp mode. I was able to exit the highway and pull into a parking lot. After a couple of minutes, I was able to restart the car. It now ran as if nothing had happened and the wrench light was no longer on. I brought it to my Ford dealer and they could not diagnose the problem as no codes remained. It happened again several days later. I called Ford and was informed not to shut the vehicle off and restart it as this action cleared the vehicle of all diagnostic codes. I made another appt. With my dealer. The very next day it happened again. This time I did not shut the car off, but limped @ 5-6 mph to my dealer and showed them the wrench light and the fact that the vehicle was running rough and left the vehicle with them. I also told them not to restart it until they read the codes. After research on the web, I found that this problem is quite rampant in Ford and has been a problem for several years. The problem is a defective throttle body. My dealer found the code that I gave them when they checked my car. I had to have it fixed as I need the car for work. Ford refuses to acknowledge the problem. Are they waiting for someone to get seriously injured or killed? they should stop putting the almighty dollar ahead of the lives of people.

- Medford, NY, USA

problem #115

Jun 152012

Fusion

  • 16,500 miles
On several occasions the car will not accelerate after stopping for a stop sign or light, then it jerks, moves forward and the RPM's rev up rapidly. Then it resumes normally. I am concerned my vehicle has a faulty transmission or the throttle body issue that I have read about. I have only 17,000 miles on this car and will take it in for service, hopefully with resolution. I sure hope a recall is issued soon since this seems to be a serious safety issue.

- Albuquerque, NM, USA

problem #114

Jul 272012

Fusion

  • 73,000 miles
I had just schedule to do my 75K maintenance on 7/27/12, which I did. The day before I had driven home from work and my car goes into low RPM's, and the throttle stops working but the car is still on! I immediately put on my hazards in rush hour traffic hoping I can find a shoulder in a construction zone. An 18 wheeler nearly knocked me off a bridge when I was drifting to safety at 15mph. I turned off the ignition as the car idles at 700 RPM's. I start it up again and I am able to drive. In two days it has happen once again, and now my average miles per gallon has gone down from 27.4mpg to 19/20 mpg!!! where is the recall...too common of an issue for a motor trend car of the year!!!

- Garland, TX, USA

problem #113

Jul 242012

Fusion 4-cyl

  • 54,546 miles
The vehicle lost all power at 70 mph and a wrench light came on. This was very, very dangerous. I pulled to the side of the road and turned the vehicle off as it would not move forward anyway. It had a rough restart, but then seemed to be better though still running rough. The wrench light went out. It took it in for servicing at the dealer where they diagnosed the throttle body. This was a very scary and dangerous experience.

- Richfield, OH, USA

problem #112

Jul 252012

Fusion 4-cyl

  • 66,000 miles

A D V E R T I S E M E N T S

Actuator control system: Throttle plate stuck open - vehicle shut down on freeway would not start only after 5 min wait then happened again 10 min later stopped again waited 5 more min next morning car started fine then after a few mins of driving stopped again having trouble staying on...

- Houston, TX, USA

problem #111

Jul 222012

Fusion 4-cyl

  • 39,500 miles
On 7/22/2012 at approximately 2000 hours my family was traveling southbound on Georgia state route 3 - us hwy. 41 in rocky face, Georgia when our vehicle (2010 Ford Fusion automatic transmission) suddenly without notice went from a solid cruising speed of 40mph to an abrupt halt - nose of the car actually went forward towards the ground so abruptly that it made contact with the ground. The vehicle stalled (still barely running) in the lane of travel and would not get any throttle acceleration. My family and vehicle was almost struck by on coming motorists from the rear due to the abrupt stopping and the vehicle would barely get any throttle acceleration. After the Georgia state patrol trooper came to assist the car would not go above 25 mph without suddenly stalling and the check engine light coming on along with an orange wrench symbol. The vehicle had to be abandoned at the dalton Georgia state patrol post due to this issue until Ford could send a representative to tow the vehicle to the local dealer where we purchased. The local dealer on 7/23/12 informed us that this is an on-going problem that Ford is aware of and that the "throttle body" would have to be replaced. Upon further online investigation I found that this issue is widespread and reported since 2010 & has caused very unsafe conditions for motorists such as it did with my family. I am asking you all to look into recalling the "throttle body" on the 2010 Ford Fusion to be replaced. This is a problem that Ford is aware of and they are blatantly passing the blame off onto the consumer and someone (if not my own family) is going to get hurt. It is unsafe for a late model vehicle that has been serviced as required by the manufacture every 3-5 months to have these abrupt issues and break my family down in the roadway of travel on a major us highway. NHTSA please have Ford correct before someone gets injured!!

- Tunnel Hill, GA, USA

problem #110

Jul 222012

Fusion 4-cyl

  • 55,652 miles
Driving at 65mph in traffic on a state highway when the vehicle failed to respond to the accelerator. Vehicle went to approximately 750 RPM and there was no speed control. This failure occurred without any warning as I was passing another car and required me to take evasive action to avoid collision. Dealership says it was throttle body control unit and that there are "known problems".

- Eagan, MN, USA

problem #109

Jun 242012

Fusion 6-cyl

  • 58,500 miles
Driving up to a red light that had just turned green, the wrench light came on in my 2010 Ford Fusion, it began to jerk, I lost all acceleration, and my gas pedal would not respond. I was able to limp the car into a parking lot where I turned the car off. I waited a minute or so and recranked it. It shook/sputtered a little bit, but eventually cranked and the wrench light was off. Continued driving and it happened again a couple miles down the road at around 50 mph. Again I was able to limp into a parking lot, kill the car, and recrank as before. Took car to dealer the next day. They couldn't get an error code reading or replicate the problem. Was told to come back with wrench light on (which is impossible because the car won't go when the light is on). I've had this problem occur 3 more times, have filed a complaint with Ford, and my vehicle is currently at the dealership as they try to diagnose the problem again. I've read a ridiculous number of complaints about this issue online from other 2010 Ford Fusion owners. The problem is a bad throttle body, and it is going to get someone killed. I've been driving cautiously since it first occurred because I know I can't rely on the gas pedal to always respond, but for someone to whom it happens the first time who attempts to cross traffic and then finds himself a sitting duck in the middle of the road with oncoming traffic, it is going to spell tragedy. Please hold Ford responsible!

- Cameron, NC, USA

problem #108

Jul 052012

Fusion 4-cyl

  • 36,200 miles
There is a serious problem with this car in that it will completely shut down while traveling at any speed whether 15 mph or 70 mph, with no warning. This could cause serious harm especially traveling on the interstate where you can be hit from behind at a high rate of speed. The car will restart after a few minutes, but when doing so will cancel the engine service code P2111 so that the dealer cannot id the problem. If you experience this problem, make them keep driving it until it happens to the service person. Issue is defective throttle body -potentiometer. The computer can't tell how much the throttle is open so it shut down. My teenager was driving this car and was almost re-ended twice. Very dangerous problem. Car should be recalled for this issue!!!!!

- Davidsonville, MD, USA

problem #107

Jul 162012

Fusion

  • 98,000 miles
While driving on the highway at 70 mph my car cuts off. I merge to the side of the road and after a few minutes it restarts. I put it in drive and continue driving. The next morning it does the same thing. When it looses power the wrench light, check engine light, and traction control lights come on and it says service advancetrac in the service bar on the dash panel. I have taken it to Ford several times and there are no codes stored for them to go by. They made me a new key and stated they thought it was my key going bad. I am sure that it is something more as it has done it again even with the new key. There is definitely something going on with the throttle bodies on these cars. It is very scary and unsafe when the car loses power in rush hour traffic. I have 3 children that I Transport in this car everyday. I honestly hope Ford investigates this and fixes the problem. I also had the problem with the lug nuts and wheel studs snapping off. There is a recall for that but I was told my car did not fall under that recall even though it was having the same issues? this is the first Ford I have ever owned and I will never buy another one. Not just the quality of the vehicle, but the tech's at the shops don't know anything, and Ford does not stand behind their products!!

- Charlottesville, VA, USA

problem #106

Jul 192012

Fusion

  • 82,000 miles
The vehicle went into limited power mode (limp mode) while driving on the highway at fast speeds and low speeds. The vehicle refused to accelerate and almost cause a fatal accident. I suspect that a faulty throttle body is the problem.

- Fort Wayne, IN, USA

problem #105

Jul 102012

Fusion 4-cyl

  • 77,200 miles
Was driving out of a parking lot car suddenly stalled when accelerating. Had to park and restart car to reengage engine. Wrench and engine lights came on. Car stalled out three more times going around the block. Diag code was P0455. Dealer initially replaced purge valve. On way home from dealership repair, engine cut out going 70 on highway. Returned car to dealer. Diag code was P2112. Dealer replaced throttle body. Car seems to be running normally now. This was a scary problem and a huge possible safety hazard when the vehicle cuts out unexpectedly at random times.

- Grand Rapids, MI, USA

problem #104

Jun 252012

Fusion 6-cyl

  • 30,757 miles
I was traveling at 60mph in morning rush hour traffic when the 2010 Ford Fusion lost acceleration. Then the car started to chug so I pulled off onto the shoulder before the exit. It was not a full shoulder as the car was still occupying half of a lane. A ten-wheeler truck was right behind me and fortunately was able to stop.the car had to be towed to the dealership and the throttle body had to be replaced. This car is a safety hazard.

- Saint Charles, MO, USA

problem #103

Jul 172012

Fusion

  • 38,560 miles
I accelerated away from a stop light and as I shifted from 2nd to 3rd gear the car jerked and I had no power at all the engine was still running, but when I put my foot into the accelerator nothing happened. Also a wrench was displayed in the warning light area of the dash. I was able to coast to the side of the road and turned the car off. When I restarted it about 15 seconds later the wrench was gone and the car seemed fine. I am reporting this because I see that it is happening to a large number of 2010 Fusion owners with similar mileage and it can be a real safety issue when your car dies in traffic!

- Cambridge, MA, USA

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