Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.

10.0

really awful
Crashes / Fires:
6 / 1
Injuries / Deaths:
3 / 0
Average Mileage:
59,128 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion drivetrain problems

drivetrain problem

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2010 Ford Fusion Owner Comments (Page 5 of 38)

« Read the previous 20 complaints

problem #662

Sep 052014

Fusion 4-cyl

  • 37,000 miles

A D V E R T I S E M E N T S

Was driving on a busy city street when the car suddenly lost power. No response when I gave it gas. Turned on hazard lights, turned off engine. Restarted engine, put in drive, tried to move - it shook violently and noisily. With no shoulder to street, I was stranded in traffic lane until towtruck arrived. Had to go to Ford dealership, where they performed "field service action 13B17." Service order said "replace throttle body and reflash PCM." Since they did not charge for the repair, I asked if there is a recall on this issue. The technician said there was a recall for recalibration of the PCM, but with a field service action they only replace the throttle body if it fails. Internet research, including this site, revealed that Ford was aware of a throttle body problem but responded only by extending the warranty on it. The company claimed that in the event of a problem, the car would go into "limp home mode." Whatever that means, my experience was that the car suddenly stopped in traffic. Had I been on an interstate, people might have been killed. And I see, from the hundreds of complaints about the same problem, that it has indeed happened on major highways and at high speeds. It is unconscionable for Ford to ignore a known safety problem such as this until after an incident. Upon further inquiry, the service writer at the dealership claimed that there is now a recall for the throttle body problem, that the notices were "just sent out" and I just happened to arrive before getting one. As you know, as of today, September 9, 2014, there is no such recall shown on the Ford site (could not find any recall info) or the NHTSA site. A vehicle's stopping dead without warning is a serious safety hazard. Why are the affected vehicles not being recalled?

- Philadelphia, PA, USA

problem #661

Aug 042014

Fusion 4-cyl

  • 49,422 miles
Took car in to tropical Ford in orlando for driveability recall. They claimed to reprogram the PCM. Now on Sept. 6 the car is losing power and stalling out. Also the wrench icon is showing on the dash which in the manual states the issue is the throttle control/transmission. I will have the car towed back to the dealer Sept. 8 to have repaired. I suspect is etb connectivity problem, a lot of similar complaints/recall repairs online.

- Orlando, FL, USA

problem #660

May 132014

Fusion

  • 30,120 miles
While driving at freeway speed my car completely lost acceleration and started shaking and jerking (surging out of control). There was no throttle response and control of the vehicle was greatly diminished. This situation could lead to fatal crash at highway speed in traffic. Luckily I was able to roll to a stop on the shoulder and get the car towed home.

- El Cajon, CA, USA

problem #659

Jul 152014

Fusion 6-cyl

  • 98,000 miles

A D V E R T I S E M E N T S

I parked my car on a slight incline. I got out, like I have done many times, put my car in park. I left the engine running and was out getting my dog some water, placed the water on the deck and turned to get in my car, I heard this pop of a sound and my car started rolling backward. It stayed on this good road I had into my garden, going backward, I tried to get in the car and stop it, but the angle of entry and speed kept me from doing that. It then took a path off the road and I watched as it vanished into a gully, about 8 to 12 feet deep. It cost me approx $3800 to repair, plus rental, plus wrecker, plus checking the under body and tires, wheels. I was told that the gears had jumped loose. It was a horror show, plus costly, and I was very lucky that it went in the gully, instead of the yard next to my property where three kids were playing. I have heard other similar stories, what has or is being done to correct this problem?

- Eupora, MS, USA

problem #658

Aug 192014

Fusion 4-cyl

  • 55,633 miles
Vehicle received updated software in 2010 for the transmission via the recall. Continued with the same problem of shifting from park to drive and at higher speeds the transmission was slipping. Took it to three separate dealers and finally they did a visual and discovered the transmission was fried!!!! there weren't any codes off at the time either. Had to get a new transmission in 2011. Problem still was occurring, but not as severe. Problem now is it's getting worse again. Took in car again and was charged 100 dollars for a them to check it and no codes and they say no problem. I do have a problem. It's an intermittent thing that I can't duplicate spot on all of the time. I'm frustrated and scared to drive this thing. On top of that the dealer has had the car for 5 days without a rental. Frustrated that they recalled the car for the problem, but with the same problem they charge me for looking at it. Shouldn't have to get a new transmission every 30,000 miles. Please advise on who to contact to get this resolved.

- Shelby Township, MI, USA

problem #657

Aug 112014

Fusion 4-cyl

  • 26,790 miles
Just after starting the car and pulling out to drive, the wrench light comes on....then while driving the acceleration stops and goes to 20 miles per hour or less, then kicks in and accelerates and does the same thing again....I pull over and turn off the car, start the car again, the wrench light goes out then the car operates normally. Took it to mcfarland Ford in exeter nh, after reading information about throttle body malfunction. Was doing the exact thing everyone else said their car was doing. Was told that there was a recall due to throttle body and to bring the car in at no cost....company extended warranty to 10 years or 150,000 miles. While it was there being "fixed", the manager said he couldn't come up with the code for the throttle body, but a code that is related to the throttle body came up and is able to replace the throttle body if anything related to throttle body comes up, so he replaced the throttle body. The manager proceeded to say if the wrench light comes back on, we would need to bring it in again but this time it will cost. Well, the wrench light just came back on again, two days after it was "fixed".

- Exeter, NH, USA

problem #656

Aug 122014

Fusion 4-cyl

  • 59,000 miles

A D V E R T I S E M E N T S

I had just went thru a green light and my car felt like someone had a rope to the back of it and was pulling me back as I was trying to accelerate. I then noticed the wrench light on. I made it to work and when I was backing in to my parking space I felt it tug again. When I got into work, I googled the problem and this is what I came up with. My car barely has 60,000 miles on it and has been a great car and I'm hoping this doesn't cost me alot of money to fix.

- Wichita, KS, USA

problem #655

May 122014

Fusion

  • miles
The contact owns a 2010 Ford Fusion. The contact stated that while driving at various speeds, the vehicle decelerated and stalled. The contact stated that the vehicle would power on but was unable to accelerate. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unavailable.

- Mcallen, TX, USA

problem #654

Jul 152014

Fusion 4-cyl

  • 70,000 miles
I was driving at 35 mph when I lost the throttle. The engine kept running but without acceleration. I pulled into a parking lot restarted and continued. The next day while driving 55 mph at the intersection of two merging expressways the throttle stopped working. I was able to stop in the vee just as the expressways merged. It was extremely dangerous. Had it happened 200 yards ahead I may have been stuck in the middle lane of the road. Ford fixed the problem but I am afraid that an inexperienced driver could have had a fatal accident. This is too dangerous an occurrence not to have a recall.

- Elmhurst, IL, USA

problem #653

Feb 012013

Fusion 4-cyl

  • 70,000 miles
This car has continually had multiple problems. We bought the car in April of 2012 and less than a year later we were told we needed a new transmission after we began losing power during operation (a serious safety concern!). the car stalls out, the wrench light (and sometimes the engine light) comes on and the car loses power and shakes. Two transmissions later, the problem still persists. Happening again yesterday (a week after we had a new transmission put in). There is no code for the dealer to recognize. The only thing we keep getting from this car is the stress of failure and serious safety concerns.

- Emeryville, CA, USA

problem #652

Jul 282014

Fusion 4-cyl

  • 40,000 miles

A D V E R T I S E M E N T S

Vehicle broke down last evening, stalled with wrench light and engine light while driving in traffic. Was able to safely coast to the side of the road and have vehicle towed to dealership. Dealer has diagnosed faulty electronic signal in the throttle body. Dealer has offered to replace the throttle body for $397. (note: Mafs was replaced in this vehicle in January, 2010, only a couple of weeks after I bought it -- not sure if that is relevant or not.) Ford currently has customer satisfaction program #13N03 for extended warranty coverage on throttle bodies for other 2010 Fusion, but they informed me that my vehicle was not included in this program. Perhaps it would be wise for Ford to take a second look to determine if their current customer satisfaction program needs to be expanded?

- Plymouth, MI, USA

problem #651

Jul 012014

Fusion 6-cyl

  • 70,879 miles
The first time it happened, I had just reversed out of driveway, put vehicle into drive and nothing happened when I press the gas pedal....with 10 year old daughter in car. Fairly busy street, traffic coming both ways, managed to limp to side of road with flashers on. Quick scan of dash showed a wrench shaped warning light. Checked owners manual, shut car off, back on, seemed to correct itself.2 or 3 days later, wife was driving car, busy area near local mall when same thing happened, told her to turn vehicle off, wait a minute a restart, again problem seemed to resolve itself. After that, remembered I had gotten a letter from Ford, found it and to my "surprise" it was a customer service program 13B17, re: Throttlebody issues. Had "recommended" service, reprogramming of PCM, that was July;Y 11, 2014 drove fine for a couple of weeks, but has happened again with an alarming frequency. Today alone, had to stop, restart vehicle 3 times during what should have been a 10 minute ride, which to about 30 minutes. Ford needs to own this problem before someone is killed!

- Newington, CT, USA

problem #650

Jul 262014

Fusion 4-cyl

  • 59,492 miles
I was driving on an interstate going 65 mph when my gas pedal stopped working, it would not make my car accelerate. The rpms dropped down to 1000-1500 and my car immediately started to slow down. I pulled to the side of the road and as I slowed down the car jumped and acted like it was stalling out. The wrench light on the dash also illuminated. I put the car in park and let the car run for about 1O more minutes before it stalled out.thinking that my car was broken down and I was going to have to get it towed. Before I called for a tow I restarted the car and when I did, it ran fine.

- Milford, NH, USA

problem #649

Jul 192014

Fusion 4-cyl

  • 64,865 miles
I was driving on an interstate going 70+ mph when my gas peddle stopped working, it would not make my car accelerate. The rpms dropped down to 1000-1500 and my car immediately started to slow down. I pulled to the side of the road and as I slowed down the car jumped and acted like it was stalling out. The wrench light on the dash also illuminated. I put the car in park and turned off the ignition, thinking that my car was broken down and I was going to have to get it towed. I thought to restart the car and when I did, it ran fine. Until 3 days later when it repeated the same symptoms, 3 times in one day. It has now been a week and I have had countless times where this has happened, many times on the interstate, or busy roads. Just today in a 2 mile stretch this happened 4 times!

- Madison , TN, USA

problem #648

Jul 222014

Fusion 6-cyl

  • 88,090 miles
Wrench light went on in 2010 Ford Fusion V6 sel. Vehicle had trouble accelerating when gas pedal was pushed. RPM's were sporadic and transmission was not properly functioning. Felt like gears were jumping back and forth. Car was jerky and would only accelerate a little if pedal was pushed all the way down. When I got vehicle home I turned off the car and left for about an hour. I started vehicle again and light was off and rode fine.

- Parkville, MO, USA

problem #647

Jun 102014

Fusion 6-cyl

  • 74,000 miles
I was driving on the interstate the wrench light came on N the car kinda just got stuck in motion someone almost slammed in the back of me it jerked won't keep gears after I took it to them they said they won't fix it and made it worse and there are recalls on all the stuff that's going wrong with my car and they misdiagnosed what was wrong with it I will N ever purchase from Ford again!

- Va Beach, VA, USA

problem #646

May 162012

Fusion

  • 43,000 miles
When I purchased the vehicle at 43,000 miles a check fuel fill inlet warning appeared. I main tended the inlet system and the warning and check engine light would disappear. As time went on I noticed that when I would merge onto a busy highway, my car would barely move. I have come very close to death and causing others injuries because of this. I had the throttle body checked after the recall and the mechanic said that the throttle wasn't the issue. A P0456 appeared and that means a small evaporate leak. I asked the dealership if they performed a smoke test and he said no. After paying 90$ for a diagnostic fee that wasn't performed accordingly to the tab bulletin, I became very angry and frustrated with Ford. Every ime I switch gears or even accelerate my car jerks so hard that I hear what is my engine or transmission loudly shifting. This past week my car won't start. It takes 15-20 seconds to turn on. After someone jumped the vehicle when I was stuck at work, my check engine light disappeared, my sync and voice featured disappeared, and now I can't even charge my phone! also, the air conditioner quit working as well. I feel as though all of the cars functions are deleting themselves from the car. I do not feel safe in this vehicle and I cannot continue to work because of it. How can I pay for an expensive repair when I can't drive to make the money? I take very good care of the vehicle and do not feel financially responsible for this poorly manufactured car. They need to recall the 2010 Ford Fusion before someone gets hurt or even something worse.

- Coraopolis, PA, USA

problem #645

Jul 122014

Fusion 4-cyl

  • 64,000 miles
While driving on the highway the accelerator suddenly stopped working and had to pull over in high speeds when my vehicle could not accelerate. Was towed and autobody shop found that the car was in "limp mode". engine code P2111 throttle actuator control system (tac) stuck open. Diagnosis shows an internal fault with throttle position sensor circuit.

- Northborough, MA, USA

problem #644

Jul 192014

Fusion

  • 50,000 miles
Car stalled all of a sudden traveling 70 mph in the middle lane of a 3 lane highway. The throttle went into limp mode and I was forced to abruptly pull off to the side of the road where the car sputtered with the wrench light on the dash. I started the car again, the wrench light went away and the engine started properly. I diagnosed the computer system and got two codes, P2111 and P2112. The throttle body is getting stuck open and stuck closed causing the car to go into limp mode. This is very dangerous for anyone traveling on a busy road and could definitely cause injury if someone is unable to react to the situation due to their car being inoperable.

- New Hartford, NY, USA

problem #643

Jul 182014

Fusion 4-cyl

  • 51,000 miles
After letting the car sit over night, the transmission flared for the first few shifts. The car then becomes a bit jerky when shifting gears..

- Westland, MI, USA

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