Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.

10.0

really awful
Crashes / Fires:
5 / 1
Injuries / Deaths:
2 / 1
Average Mileage:
55,643 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion fuel system problems

fuel system problem

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2010 Ford Fusion Owner Comments (Page 2 of 20)

« Read the previous 20 complaints

problem #364

May 302016

Fusion

  • 81,400 miles

A D V E R T I S E M E N T S

My 2010 Ford Fusion suddenly lost power when accelerating to get on the highway. It was during a busy time and was very dangerous. The car went to limp mode. I took the car to the dealer and they told me it was not covered by the extended warranty I have. They did acknowledge that this was a common issue, so much that the tech knew the part number off the top of his head.

- Morning View, KY, USA

problem #363

Jun 082016

Fusion

  • 65,500 miles
While driving at highway speeds my vehicle lost power (I.e. the engine and electronics stayed active, however my accelerator no longer was operable). I coasted to the side of the road and my engine began to operate in a rough manner. I also noticed that my RPM indicator was bouncing erratically from low to about half way along the dial. My check engine light also illuminated. I shut the vehicle down and immediately turned it back on and operation was restored.

- Seaside, CA, USA

problem #362

Jul 102013

Fusion

  • 65,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that the check fuel inlet warning light illuminated. The failure recurred multiple times. The vehicle was taken to a dealer for diagnostic testing where the mechanic reset the code. The failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 65,000.

- Grand Prairie, TX, USA

problem #361

May 242016

Fusion

  • 51,000 miles

A D V E R T I S E M E N T S

Throttle body being replaced again. In June 2014, as part of the recall, the throttle body was replaced. On May 24, 2016 the car started decelerating and then suddenly accelerating while driving on a city street at about 40 mph. Then the orange wrench light came on. I went to dealer on May 26, 2016 and they diagnosed the throttle body as defective. Replacement is covered under the 10 year 100,000 mile extended warranty that Ford agreed to with the NHTSA. Now I'm wondering if the throttle body will be a recurring problem and hasn't really been fixed.

- Spring, TX, USA

problem #360

May 242016

Fusion

  • 111,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that while driving at 70 mph, the engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the canister purge valve needed to be replaced. The vehicle was not repaired. The contact mentioned that the vehicle was previously repaired under NHTSA campaign number: 15V793000 (fuel system, gasoline). The manufacturer was notified of the failure. The approximate failure mileage was 111,000.

- Ypsilanti, MI, USA

problem #359

Mar 232016

Fusion

  • miles
Veh. Recall on fuel tank. Ford recall # 15S34 car kept by dealership 3/23/16. There is no return date for the completion of repair.possibly 8/16 but cannot verify when the parts will be in. There are no parts available right now. Possibly their third quarter (they say). Looking for "reasonable" time from from Ford for repair. Or definition of "reasonable" to decide how to proceed.

- Fishers, IN, USA

problem #358

Apr 092014

Fusion

  • 85 miles

A D V E R T I S E M E N T S

Intake fuel outlet has a problem car jerks transmission is horrible

- El Mirage, AZ, USA

problem #357

Mar 202016

Fusion

  • miles
NHTSA recall 15V-793 I have contacted my local dealer numerous times to perform this required service but dealer claims that since January 2016 that parts are unavailable. Service manager claims no one has had the issue of the recall fixed.I think that the problem of cracked gas tanks is pretty serious. I will not park car in garage for fear of fire. There seems to be no effort on Ford part to correct this serious issue. There is no known date to have parts available. It's real sad as a consumer to have a faulty vehicle knowing a fire or worse, an explosion may occur. I was told if I should smell gas to park the vehicle. If that occurs I now have a useless vehicle with no parts to fix"???? are you kidding me??? I was told to check back next month. Come on !!! this is rediculous.these auto manufacturers need your Agency to lean on them to expedite and support these recalls in a timely fashion.........especially one that involves fuel"! geez..........

- Twinsburg, OH, USA

problem #356

Mar 012016

Fusion

  • 107,168 miles
The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 15V793000 (fuel system, gasoline). The first dealer performed a routine maintenance check in addition to the recall repair. When the service engine warning light illuminated, they cleared the code. The contact was unable to determine if the dealer performed a leak test on the canister purge valve (cpv). The dealer did not remedy the recall. After the dealer allegedly completed the recall repair, the contact was driving and the service engine light illuminated. The vehicle was taken to a second dealer for further inspection. The manufacturer was notified of the failures and refused to provide any further coverage to repair the vehicle. The contact was unable to determine if the manufacturer would remedy the failure and was uncertain if the vehicle was safe to drive. Prior to the repair, the only failure experienced was the service engine light randomly flashing. The approximate failure mileage was 107,168.

- Holton, IN, USA

problem #355

Mar 092016

Fusion

  • 120,000 miles
The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 15V793000 (fuel system, gasoline); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to an independent mechanic where it was diagnosed that the driveshaft, solenoid, and motor mount were damaged due to a fuel leak. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 120,000. VIN tool confirms parts not available.

- Winthrop, MA, USA

problem #354

Feb 102016

Fusion

  • miles

A D V E R T I S E M E N T S

The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 15V793000 (fuel system, gasoline) and stated that the part was not available within a reasonable time frame to receive the recall repair. The dealer did not give a specific date for when the part would become available. The dealer scheduled a recall appointment and mentioned that it would take less than an hour for the repair. The contact arrived back to the dealer who stated that it may be longer than two months for the part to become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available.

- Yoder, CO, USA

problem #353

Feb 172016

Fusion

  • 133,000 miles
1st time, I was stopped at a red light after driving 50 miles when the light turned green, I stepped on the gas, the car rev'd like the car was in neutral and would not go into gear. After several tries, it went into gear and drove ok. The 2nd time, I was traveling about 60 mph, and the car started reving at 4,000 rpms and lost all power. I pulled over, put it in neutral and back in gear several times till it started again. I pulled out again on the 4 lane and the car continued reving at around 4,000 rpms and had no power so I got off the road again. The "wrench" trouble light lit up. I turned the car off, sat about 5 minutes, started it back up and it worked fine. I took it straight to a Ford dealer who could not find out what was wrong with it.

- Mount Pleasant Mills, PA, USA

problem #352

Jan 292016

Fusion

  • 99,000 miles
Took car in for safety recall number 15534. Due to myself and family noticing a gas smell in my car all the time. Took to Ford dealership, they examined and a crack was noted and corrosion of my fuel tank. Was told they could not release the car back to me. I would be without my car for approx. 10 months. They are providing me with rentals, however, have to trade in every month. Contacted Ford Corp. To ask for assistance to assist with possibly trading my vehicle in and purchase another from Ford. They told me "sorry, there is nothing that we will do. You just have to wait for the part to be available." I am still paying for my car, however, it will be sitting at a Ford dealership for atleast 10 months. Can forward actual car report from Ford dealership, if needed.

- Winder, GA, USA

problem #351

Feb 152012

Fusion

  • 39,177 miles
The contact owns a 2010 Ford Fusion. The contact stated that while parked or driving at various speeds, the check engine warning light illuminated. In addition, the contact noticed fuel was leaking underneath the vehicle. The vehicle was taken to a dealer where it was repaired under NHTSA campaign number: 15V793000 (fuel system, gasoline) however, the failure recurred. The vehicle was then taken to an independent mechanic where it was diagnosed that the vapor pipe assembly needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 39,177.

- South Euclid, OH, USA

problem #350

Feb 052015

Fusion

  • miles
The contact owns a 2010 Ford Fusion. While fueling the vehicle, a strong fuel odor was present in the vehicle while the fuel inlet warning light was illuminated. The failure occurred randomly. The vehicle was taken to a dealer where the failure could not be determined. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 15V793000 (fuel system, gasoline); however, the remedy was not yet available. The manufacturer was not notified of the failure. The failure mileage was unknown.

- St. Louis, MO, USA

problem #349

Jan 292016

Fusion

  • miles
The contact owns a 2010 Ford Fusion. While driving at any speed, the steering wheel seized and was extremely difficult to turn. In addition, the service engine warning light illuminated. The vehicle was taken to a repair shop. The cause of the failure was unable to be diagnosed. The contact was advised to check with the manufacturer for diagnostic testing. The contact received notification of NHTSA campaign number: 15V793000 (fuel system, gasoline), but was unable to determine when the part would become available to receive the recall remedy. The contact was waiting on the manufacturer to supply the part to the dealer to receive the recall repair. The failure mileage was not available. VIN tool confirms parts not available.

- Sunflower, MS, USA

problem #348

Jan 162016

Fusion

  • 64,700 miles
My vehicle went into limp mode while traveling 60 mph on the highway. I was able to stay under control and pull to the side of the road momentarily. When I arrived home my obd-II reader revealed code P2111 throttle body stuck open. I contacted Ford and my VIN does not fall under the customer satisfaction program 13N03 however it is obvious that these are the exact same symptoms the program is supposed to cover.

- Remlap, AL, USA

problem #347

Jan 072015

Fusion

  • 76,000 miles
Vehicle shuts down while cruising on the freeway. The wrench light came on. Lost control of throttle and had to pull over to the shoulder. The car wouldn't rev up or anything. After turning the car off and starting it back up again it drove fine and the wrench light disappeared.

- Oakland, CA, USA

problem #346

Dec 092015

Fusion

  • 91,000 miles
Computer controlling throttle shuts engine off at highway speeds. No power to control vehicle.

- Abingdon, VA, USA

problem #345

Aug 012015

Fusion

  • 50,000 miles
Suspected crack in fuel tank due to smell of gasoline under car continuous since summer of 2015, plus clutch regularly slips now also as though problem in transmission.

- Pittsburgh, PA, USA

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