Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.

10.0

really awful
Crashes / Fires:
14 / 0
Injuries / Deaths:
7 / 0
Average Mileage:
77,098 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion steering problems

steering problem

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2010 Ford Fusion Owner Comments (Page 22 of 29)

« Read the previous 20 complaints

problem #142

Jul 252014

Fusion 4-cyl

  • 100,000 miles

A D V E R T I S E M E N T S

The power steering abruptly stopped working without any prior issues. I took it to the Ford dealership and although they have received numerous complaints, they insist there is no recall. They quoted $2000 to repair. It is definitely a safety issue and a quick internet search shows this is a huge recurring problem for 2010 Ford Fusion owners and there is even a lawsuit against Ford. We called Ford and they are not willing to take any responsibility.

- Fayetteville, NC, USA

problem #141

Sep 222014

Fusion

  • 147,000 miles
The contact owns a 2010 Ford Fusion. While driving approximately 40 mph, the power steering suddenly malfunctioned and caused the steering wheel to become very difficult to maneuver. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 147,000.

- Lincoln Park, MI, USA

problem #140

Aug 112014

Fusion 4-cyl

  • 48,165 miles
As I was cresting a hill, the engine briefly seized, the power steering failed, and the advancetrac light came on. Everything returned to normal two seconds later, except for the advancetrac light. The light turned off after the next start. Multiple times thereafter, when the engine has repeated stops/starts in a short span of time, the advancetrac light comes on and there is a loss of power steering. The power steering returns after idling for a couple of minutes.

- Norristown, PA, USA

problem #139

Jul 182014

Fusion 6-cyl

  • 55,000 miles

A D V E R T I S E M E N T S

Traveling on interstate 65 mph power steering failure loss of power assist. Steering becoms vary difficult!

- Bountiful, UT, USA

problem #138

Sep 192014

Fusion 6-cyl

  • 77,600 miles
As I was parking my car, the service advancetrac warning message and service power steering message appeared on the dash and I lost power steering. I almost slammed into another car as a lady was attempting to exit the car. Luckily my brakes still worked. I see there are a lot of other 2010 Fusion owners who are experiencing the same problems. My vehicle has 77,000 miles on it currently and that seems to be in the same range as the other owners at the time of their steering failures. Ford really needs to make a recall on this before someone is seriously injured or, worse, killed.

- Fort Scott, KS, USA

problem #137

Sep 142014

Fusion 4-cyl

  • 83,000 miles
Once the car was started a message came on stating power steering needs service and could not turn the steering wheel. Also a message about something trac appeared as well. Dealer states the steering rack must be replaced at $1800 dollars.

- Goshen, OH, USA

problem #136

Sep 142014

Fusion

  • 70,150 miles

A D V E R T I S E M E N T S

I'm extremely concerned about the power steering failure that just occurred. The vehicle only has 70,000 miles on it and is regularly maintained by the Ford dealership. I was taking my daughter out to drive for her first time and had this failure occurred while she was behind the wheel I'm not sure what would have happened. Luckily it was me behind the wheel first otherwise this could have ended tragically. This also appears to be a problem that a number of other Ford Fusion owners have experienced and a recognized problem in other models that Ford has already recalled. Please do something before someone is hurt or killed.

- Cincinnati, OH, USA

problem #135

Sep 102014

Fusion

  • 85,000 miles
The contact owns a 2010 Ford Fusion. While driving 55 mph, the steering wheel seized and required the contact to use excessive force to maneuver. The power steering indicator illuminated during the failure. The vehicle was towed to the contact's residence and was not diagnosed or repaired. The manufacturer was notified. The failure mileage was 85,000.

- Canton, MA, USA

problem #134

Aug 152014

Fusion

  • 61,000 miles
Just purchased used 2010 Ford Fusion SE (6cyl). After 2 days of driving, was on the interstate driving approximately 75 mph and the advance trac light came on. I noticed the power steering was getting stiff. Shortly after a "service power steering" message appeared and it was extremely difficult for me to control my vehicle. I was able to safely pull off to an exit and turned off the vehicle. After about a minute, I turned the vehicle back on.the advance trac light sensor was off but the message appears "service power steering now". the steering wheel was completely locked up and I was unable to drive the vehicle. The dealer I bought this vehicle from towed the vehicle back to their lot and had the problem diagnosed. They were told by Ford that the electric power steering had to be "reset". they "reset" the power steering, the message was cleared and the steering was good. After 2 weeks of driving, again I was on the same interstate going 75 mph and the advance trac light appeared with the message "service power steering." Luckily, I was near an exit and was able to safely park my vehicle at a gas station. The dealer again towed the vehicle back to their shop and is waiting to figure out what to do. I find this extremely dangerous and I'm surprised that a recall hasn't been made for this issue on the Ford Fusion.if you google the problem, you will see multiple forums with people complaining of same issue but all the repairs were different on their Ford Fusion. Either the module was replaced or the power steering rack and pinion was replaced. Of course, none are within warranty and were pretty costly.I saw that a massive recall has been made for this issue in the Ford escapes. I'm not sure if Ford is waiting for multiple fatalities to occur before they address this issue. I hope my complaint helps.please Ford... issue recall for the Ford Fusion power steering!

- York, SC, USA

problem #133

Sep 072014

Fusion 4-cyl

  • 89,300 miles
While driving under normal conditions, the power steering system suddenly failed. Messages stating "service power steering now" and "service advancetrac" as well. Great difficulty turning on the windy road with four kids in car. Found numerous complaints online. See other Ford vehicles were recalled for same problem. Why not Fusion?

- Goodlettsville, TN, USA

problem #132

Sep 052014

Fusion 4-cyl

  • 136,000 miles

A D V E R T I S E M E N T S

Was driving to work when the power steering failed on a side street with no warning. I could not turn the vehicle and almost hit another vehicle as I was turning into my workplace. The warning on the dash monitor advised "service power steering soon" and "service advancetrac soon". vehicle acted normal upon restart at the end of the day then on my home did it again on a very curvy mountain road. I was barely able to maintain lane control and get off the road. Upon research of the issue it has been confirmed that Ford has had thousands of complaints of this issue and no recall has been issued for Fusion yet the exact same all electric steering is used in other models that are recalled due to extremely dangerous driving issues. A Ford service manager explained to me that system could completely fail at any moment causing a complete loss of steering and I needed to park the vehicle until repaired. He also advised they see it a lot and the repair could cost about $2000. My car is only 4 years old with 136,000 miles on it.

- Lenoir , NC, USA

problem #131

Sep 042014

Fusion

  • 28,540 miles
The contact owns a 2010 Ford Fusion. The contact stated that while driving at various speeds, the power steering warning light illuminated and the steering wheel was difficult to turn causing the contact to apply excessive force in order to control the vehicle. The vehicle was taken to a dealer, who diagnosed that the electric motor and the rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 28,540.

- Kenton, MI, USA

problem #130

Aug 192014

Fusion 6-cyl

  • 84,000 miles
I was driving to work, I live less than 5 miles away from my work, and I noticed the low pressure light came on, I went on to work where I discovered my tire picked up a nail. I changed the tire during a lunch break and during that break as I drove back to work, the service power steering now notification came on and then the advance track light came on. Immediately the steering wheel locked up and was hard to turn left or right. I feel this electronic power steering failure is a faulty part. Diagnosis from Ford states I need to replace the part due to (friction elements detected by the control module) ($1700) I feel stuck in what to do as I feel nothing was wrong ever with my power steering until the low pressure light appeared. Ford needs to recall this as its dangerous and expensive to repair.

- Orlando, FL, USA

problem #129

Aug 192014

Fusion 4-cyl

  • miles
While driving back home to cincinnati, Ohio from lexington, Kentucky at approximately 60 mph, my steering wheel stiffened up. I am a small frame woman and it was almost unreal for me to guide myself to safety. I frantically jumped out of my car because I saw my whole life flash before my eyes. I called a friend of mines who came to get me and my car and took it to a repair shop. They quoted a price of $2200 for rack and pinion. A four year old car should not be costing me this amount of money so soon especially after reading these forums and seeing that this has been a problem for a while. Why hasn't a recall been made for this deadly, life-threatening problem" I have a five year old daughter. What if she was in the car with me"!!! thank god she wasn't.

- Cincinnati, OH, USA

problem #128

Aug 142014

Fusion

  • 78,000 miles
The car ran ok this morning. I drove for about 10 minutes without issues. Then I saw a message indicating "service advancetrac" on the console and it went off by itself a few seconds later. The same indicator came back again and stayed on for some time. I reset the indicator and kept driving. I did not notice any issues with driving then. About 20 minutes later, the console read "power steering assist fault" and right away the steering got very tight. Steering was ok until then. I do not recall the "power steering assist fault" indicator going off with a turn as such. It was on a straight road. I pulled over and killed the engine power, opened the door and started the engine up again in about 5 seconds. The indicator was gone and the steering was normal. I started driving and when I made a left turn, the indicator came back again and steering felt very stiff. When the steering gets stiff, it is very difficult to turn and needs a lot of manual force to make any turns or make small changes.

- Canton, MI, USA

problem #127

Aug 082014

Fusion 4-cyl

  • 74,000 miles
Electronic power steering failure; never worked again. The car makes a loud popping/ clicking when turning sharply at lower speeds, especially when turning right.

- Commerce Township, MI, USA

problem #126

May 292013

Fusion 4-cyl

  • 92,547 miles
The contact owns a 2010 Ford Fusion. While driving approximately 55 mph, the steering seized and the engine warning indicator illuminated. The vehicle was towed to a dealer and the power steering motor was replaced. One year later, the failure recurred. The dealer was currently repairing the vehicle. The manufacturer was notified of the failure. The approximate failure mileage was 19,000. Updated 10/7/14 updated 3/25/2015

- Harper Wood, MI, USA

problem #125

Aug 072014

Fusion

  • 78,000 miles
Power steering assist problem began to display, stopped for fuel and the car became almost impossible to steer... Ford "baugh" dealership in clanton, al interpreted that the power steering module was completely out and the steering assist failed.

- Columbus, MS, USA

problem #124

Nov 072013

Fusion

  • 89,000 miles
I was driving home and the doing about 45 mph on the express way approaching the exit ramp the power steering just went out.

- Detroit, MI, USA

problem #123

Jun 012012

Fusion

  • 18,500 miles
I was driving at speeds around 45 when the "advance track" warning appeared, at which time I lost power steering, the day I bought the car used. It's happened a total of around10 times while driving. Once while I was traveling at highway speeds. If the car was turned off then back on, it would clear the fault out. Since this has happened, the car has suffered a complete loss of power steering. When I took the car to the dealer prior to the complete loss of power steering, they told me that they couldn't replicate the issue, there for couldn't fix anything under warranty. I haven't taken the car in for repair now because there should be a recall and now it's no longer covered under warranty. So many people are having the same issue, it seems to be a problem with the Fusion. It's dangers because it happens unexpectedly and sometimes while in the middle of a turn, like what has happened to me twice out of the 10 times. I feel that the fact that I'm a commercial driver only helped me to know what to do. Not everyone has the skills that I do, so if this happened to my mother-in-law, it would most likely result in a crash.

- Riverview, MI, USA

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