2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.
10.0
really awful
Crashes / Fires:
31 / 1
Injuries / Deaths:
18 / 0
Average Mileage:
90,514 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I suddenly got an alert to service the power steering and it immediately became impossible to turn the wheel. There was no indication that it was going out. After the alert turned on my veh started shaking like it was going to fall apart
The rack and pinion is starting to get hard and making noise. My steering is not functioning as it suppose to be. Engine is starting to shake while on red light. My A/C doesn't work and lights do not work from the inside.
The contact owns a 2010 Ford Fusion. While driving 60 mph, the contact stated ttat he steering wheel became difficult to turn with the service power steering now message displayed on the instrument panel. The contact pulled off the roadway and had the vehicle towed to the residence. The vehicle was not taken to be diagnosed nor repaired. Neither a dealer nor the manufacturer were notified of the failure. The failure mileage was 117,000.
While driving and making a right hand turn, received "power steering assist fault" alarm and steering failed to a "manual" mode. The wheel was very difficult to turn. It is very possible that an accident would have happened had this occurred in traffic. Research has identified recalls on the 2011 and 2012 eps(electric/electronic power steering), but not the 2010 Fusion. My Fusion only has 96,000 miles on it. This will be a costly out of pocket repair for a system that has been proven to be a safety concern on other vehicles.
Lost ability to steer car. Error message: Power steering assist fault failure". unable to turn steering wheel at all and therefore unable to drive car.
On the way to work, I suddenly got 2 alerts "service advancetrac" and "service power steering". I was worried, but steering felt ok to me at the time, I decided to go back home... I left car in middle of street with hazards, I turned the car off, then back on to see if errors would clear. After it started this time, the power steering was completely off, new alerts "service advancetrac" and "service powersteering now". car is now stuck, and unable to be safely driven. It took me 5 minutes to get the car into our parking spot. Steering wheel is barely able to be turned with extreme force. I'm disgusted to see that many, many other complains have been reported for 2010 Ford Fusion with the same exact issues, some resulting in serious car crashes and other injuries, and no recall. It is insane to me that there is no recall on this car. I have no clue what would have happened if I had continued along to work on the beltway, as my life would have certainly been in danger if this locked while I was driving. I've driven cars with no power steering before, but this steering wheel is completely locked, I have no clue how I am going to get it to the dealer without towing costs.
When I started car the power steering assist fault light lit up as well as service advance trac light, power steering didn't work, could barely turn the wheel. Went to work and when I tried again later that day, fault lights didn't light and steering was normal. Unfortunately the same problem came on and again tried later in day but both fault lights lit up, and steering was next to impossible.got an estimate from mechanic for a $2000 repair, said the steering assembly/electric motor needs to be replaced, car has 106000 miles.Fusion and Mercury mkz'sof similar years but not 2010's were recalled, don't understand why.
Wheel locked up while driving down a city street and "power steering assist fault" error popped up. I was unable to move the wheel at all. This is very dangerous and my year (2010) does not currently have a recall, but the later years do for some reason. The 2010 should also have the recall!!
The contact owns a 2010 Ford Fusion. The contact stated while driving approximately 45 mph, the steering wheel was difficult to turn. The steering assist and advance track light warning lights were illuminated. The vehicle was taken to maguire Ford (504 S meadow St, ithaca, NY 14850, (607) 272-8000) where it was diagnosed and determined that the steering gear needed to be replaced. The vehicle was repaired. The manufacturer was contacted and referred the contact to NHTSA for assistance. The failure mileage was 123,000.
Power steering assist fault warning present on instrument panel. I know there were multiple recalls for this issue on new vehicles. Unable to drive and utilize power steering.
Received a "service power steering now" along with "service advancetrac" error during the middle of a long drive. Luckily I had enough strength to get the vehicle back home, but as I attempted to move the car the next day, the steering column had locked completely. I have no way to turn this car. The same errors are showing up, along with "tire pressure sensor fault." I was lucky to get this thing back semi-safely. If the steering had locked at 70 mph, I would have been seriously injured.
Turned car on and "power steering assist fault" and "service advancetrac" appeared. Turned car off and back on and fault disappeared until drove for aprox two mins and then power steering failedmid corner at intersection. Steering extremely unsafe at low speeds. ESC light is solid and on some ignitions switch on's the "check brake system" also appears with red (!) light on right-hand side and yellow ABS light solid. 82732 mi.
Power steering went out a couple of odd times throughout the course of a few weeks it ended up coming back on and off but is now completely off.... fortunately for me it was while I was stationary each occurence..... displayed on my dash is (power steering assist fault) along with (service advancetrack) as ive been reading there has been many complaints of this issue to no resolution from Ford and now it is happening to me....
Power steering assist fault error, would intermittently appear. A restart of my car would clear it. The other night, after starting the car when it was parked, it appeared again, but this time it didn't clear with shutting the car off, and restarting it, then another message appeared about servicing the advanced trac appeared. I was able to drive it home in manual mode, and there it sits. After researching this error, it seems that there are many others with this same issue.
I was driving and as turning the power steering went out.I had taken it to dealer months earlier when light came on but they could not detect anything at that time.
I was on my way to work and the steering wheel was hard to turn. Then it locked up while I was driving and the light came on saying service advancetrac now and I had to park the vehicle before I wrecked because it took all I had to turn the wheel also whle driving straight I had to jerk the wheel back to the left because it started veering to the right
A D V E R T I S E M E N T S
- Auburn Hills, MI, USA