Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: Ford significantly updated the Fusion for the 2010 model year. We wish they hadn't

Throttle body issues have led to a ton of reports about a sudden deceleration and loss of power while driving. Ford issued a “customer satisfaction program” in March 2014 that, unsurprisingly, has left very few customers satisfied.

2010 is also the year we started seeing complaints about the power steering failing. Throttle and steering failure? Yeah, that’s why this is a clunker.

10.0

really awful
Crashes / Fires:
5 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
38,931 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Ford Fusion wheels / hubs problems

wheels / hubs problem

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2010 Ford Fusion Owner Comments (Page 3 of 4)

« Read the previous 20 complaints

problem #39

Aug 122010

Fusion

  • 7,243 miles

A D V E R T I S E M E N T S

The contact owns a 2010 Ford Fusion. The contact stated that the vehicle was included in NHTSA campaign id number: 11V574000 (wheels:lugs/nuts/bolts) and was repaired. After the recall repairs, the front passenger side lug nuts fractured three different times. The vehicle was taken to the dealer for diagnostic testing and was repaired each time. The approximate failure mileage was 7,243.

- Gorham, NH, USA

problem #38

Aug 152012

Fusion 4-cyl

  • 32,000 miles
Lug nut recall is not an effective solution. This car had a lug shear in 2011. I had meridian Ford perform the recall service Jan. 26th of 2012. Mid Aug of 2012 I noticed another lug had sheared. No one has touched/tightened the lug nuts. The process of simply replacing lug nuts and the already sheared lugs is not effective. It is just a matter of time until all of those lugs are stressed to the point of shearing. I can not get the Ford dealer to do anything other than replace the sheared lug. I am afraid to drive this car as it is not safe and the wheels may separate at any time. I'd like to know what course of action to take next?

- Middleton, ID, USA

problem #37

Jan 122012

Fusion

  • 43,448 miles
The contact owns a 2010 Ford Fusion. The contact stated that the vehicle was repaired under NHTSA campaign id number: 11V574000 (wheels:lugs/nuts/bolts) however the lug nut studs fractured after the recall repair was performed on both front wheels. The dealer and manufacturer refused to replace the lug nut studs because the remedy was not included in the recall defect. The contact stated that the defective lug nuts caused five lug nut studs to fracture, which were replaced by the dealer at the owner's expense. The approximate failure mileage was 43,448.

- Greenfield, MA, USA

problem #36

Mar 312010

Fusion 6-cyl

  • 2,000 miles

A D V E R T I S E M E N T S

At 2000 miles had car back for brakes.its been back 8 times. They have cut the rotors and replaced pads and still jumps after about 5000 miles. Vibration in car that they couldnt find Y. replaced trottle body. There is an issue with the brakes they need to find out whats wrong. They have cut the rotors down to the point they replaced them and the ones on the front arent 6 months old and they cut them again.

- Nicholson, PA, USA

problem #35

Dec 052011

Fusion

  • 48,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that the vehicle was included in the recall associated with NHTSA campaign id number 11V574000 (wheels:lugs/nuts/bolts). An authorized dealer was notified and the contact was informed that the parts necessary to remedy the recall were not available. The manufacturer was also notified and the contact was informed that the parts were only available on a limited basis. The manufacturer was unable to provide a time frame as to when the parts would become available. The vehicle was not repaired. The failure mileage was 48,000. The VIN was unavailable.

- Middletown, DE, USA

problem #34

Jan 252012

Fusion

  • 15,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that the vehicle was included in the recall associated with NHTSA campaign id number 11V574000 (wheels:lugs/nuts/bolts). An authorized dealer was contacted on numerous occasions in order to secure an appointment for recall repairs however, the contact was informed that the necessary parts were not yet available to perform the repairs. The manufacturer was also contacted and advised the contact that the parts were still unavailable. The manufacturer was unable to provide a time frame as to when the parts would become available. The failure mileage was 15,000.

- Kingston, NH, USA

problem #33

Jan 012012

Fusion

  • miles

A D V E R T I S E M E N T S

The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign id number: 11V574000 (wheels:lugs/nuts/bolts) in January, 2012. The contact called the dealer numerous times to secure an appointment for recall repairs, but the dealer advised the contact that the parts needed to complete the repair were not available. The contact was worried that the failure would occur on the vehicle prior to being able to have the recall repairs performed on the vehicle. The manufacturer was not contacted. The vehicle was not repaired. The current mileage was 7,000. The contact had not experienced a failure.

- Perryville, MO, USA

problem #32

Jan 012012

Fusion

  • 23,500 miles
The contact owns a 2010 Ford Fusion. The contact stated that the vehicle was included in the recall associated with NHTSA campaign id number 11V574000 (wheels:lugs/nuts/bolts). An authorized dealer was notified and the contact was informed that the parts necessary to remedy the failure were not available. The manufacturer was also notified and stated that they had no time frame as to when the parts would become available. The vehicle was not repaired. The failure mileage was 23,500.

- Griffithsville, WV, USA

problem #31

Mar 032012

Fusion

  • miles
3mar12 called dealer to get recall done and was told that the do not have the part. I had called previously on 13 feb12 and was told the samething, 3mar12 was put on a waiting list and don't know for how long. In the notice it stated to get recall done in a timely fashion.

- Sterling, CT, USA

problem #30

Dec 012010

Fusion 4-cyl

  • 6,000 miles
After driving our 2010 Ford Fusion in snow it would drive like the tires were out of balance (serious vibration after about 35-40 mph). I solved this problem by putting it in a heated garage overnight. I brought up my concern to a local Ford service center. They acknowledged that this is a problem and suggested spraying the wheel area with a lubricant such as pam cooking oil to keep the snow and ice from collecting on the wheels. They felt that the problem was the aluminum rims (I think they said rims, something in the wheel). We recently had significant snow this winter which brought this problem back to my attention. I feel that this is an unacceptable design flaw in this car and would like it fixed.

- Grand Rapids, MN, USA

problem #29

Jan 242012

Fusion

  • miles

A D V E R T I S E M E N T S

The contact owns a 2010 Ford Fusion. The contact stated that the vehicle was taken to an authorized dealer for repairs under NHTSA campaign id number 11V574000 (wheels: Lugs/nuts/bolts); however the part was unavailable. The vehicle had been at the dealer for two weeks and continued to remain until the part was to become available. The manufacturer was not notified of the problem. The contact had not experienced prior failure regarding the recall defect.

- Woodbridge , VA, USA

problem #28

Jan 302012

Fusion

  • 18,001 miles
I have a 2010 Ford Fusion hybrid which I love driving and I believe it is one of the best cars out there. The problem is with 12,000 miles on the car the tires were wearing out very fast and at 18,000 they were worn where it wasn't safe to drive the car. I had to buy new tires. The dealer said there was no warranty on the tires and they wanted $1182 for replacement ones. Mind you, I buy the three year full maintenance on the vehicle as well. I heard from other Fusion drivers that even buying new tires, the wear is very fast. Something is very wrong here and Ford is not admitting it.

- Miami, FL, USA

problem #27

Jan 232012

Fusion

  • miles
The contact owns a 2010 Ford Fusion. The contact stated that the vehicle was included in the recall associated with NHTSA campaign id number 11V574000 (wheels: Lugs/nuts/bolts). The authorized dealer was notified, but stated that recall parts were on back order and they were unable to provide an estimated arrival date for the parts. The vehicle would be repaired when the part became available. The manufacturer was made aware of the problem and provided no further assistance. The contact had not experienced any failure related to the recall defect. The failure mileage was unknown.

- Coral Springs, FL, USA

problem #26

Jan 232012

Fusion

  • miles
The contact owns a 2010 Ford Fusion. The contact stated that she received notification of NHTSA campaign id number: 11V574000 (wheels:lugs/nuts/bolts) and after contacting the dealer to schedule an appointment for repairs, she was advised that the parts needed for recall repairs were not yet available. The manufacturer was contacted and they advised her that the parts would not be available to the dealer until the end of February. The contact had not experienced a failure. The current mileage was approximately 52,000. The VIN was unavailable.

- Harrisburg, KY, USA

problem #25

Apr 082009

Fusion 6-cyl

  • Automatic transmission
  • 9,000 miles
The contact owns a 2010 Ford Fusion. The contact stated that the rear wheels and the front driver side wheel was bent abnormally. Both rear wheels were replaced because the of the failure, but the front one had not. The dealer told the contact that the failure was caused by the way the vehicle was being driven. The contact did not agree and believed the failure was caused by a manufacturing defect. The failure mileage was 9,000 and the current mileage was 27,000. Updated 02/15/12 updated 02/22/12

- Columbus, OH, USA

problem #24

Dec 012010

Fusion 4-cyl

  • miles
When driving in snow or slush, there is build up in the wheels causing the vehicle to have extreme vibration making it unable to drive until the wheels are cleaned out of snow or slush. This happens every time there is snow or slush on the roadways. I live in a northern state, so this causes some concern for safety. This may also be the cause of missing lugnuts that have been reported on other websites.

- Kennan, WI, USA

problem #23

Nov 012011

Fusion 4-cyl

  • miles
I own a 2010 Ford Fusion which we purchased October 2010. I brought my car to my local repair/inspection provider (not the Ford dealer) to have oil change, tire rotation and inspection sticker. While my car was there it was noted that one of the wheel studs (front passenger) was snapped off and appeared to have happened awhile ago because the exposed component was rusted. It was recommended that I contact Ford dealer to see if covered under warranty and inspection could not proceed until repaired. I brought it to Ford dealer where car was purchased the next day. They stated it was not covered and would not even inspect it for defects. Stated there was no possible way it could fracture on its own and must have happened at previous repair shop when they were taking the wheels off for rotation. They stated it would cost approximately $125 to repair one stud. I declined and returned to the previous repair shop where it was repaired for half the cost. It should also be noted that my tires had never been serviced before and this defect was noted prior to the rotation.

- Lakeville, MA, USA

problem #22

Sep 282010

Fusion 6-cyl

  • 13,500 miles
Yesterday (4dec2011) I was rotating my tires when one of the left front wheel studs on my 2010 Ford Fusion broke off inside of the lug nut. It was obviously weak for a while and finally broke when pressure was applied from the tire iron. My current mileage is approximately 48000. This follows a similar incident that occurred on 28sep2010 where one of the right front wheel studs broke off at approximately 13,500 miles. 2 of these fractures in less than 2 years is unacceptable. There is no sign of rust/wear or tear on any of the studs. I also noticed today that the ntsb is already looking into similar incidents through an engineering analysis. The potential for danger of a wheel flying off a car at a high rate of speed is quite high and a recall should be announced.

- Mechanvicsville, MD, USA

problem #21

Nov 232011

Fusion 4-cyl

  • 44,384 miles
I went to rotate the tires on my 2010 Fusion and I noticed on the front left that a wheel lug stud had sheared right into, always had a dealership rotate my tires. I noticed this when I was rotating my tires and the rest of the lug stud is inside my lug nut. I have contacted my local dealership and they claim they know of no incidents and does not know if Ford will cover it. I think after 280 reported incidents this should be a recall, I find it hard to believe in something like this being so dangerous that it is not already. I can say this with certainty, that after the first reported accident caused by this and the lawsuit that follows, someone will take notice.

- Bryant, AR, USA

problem #20

Oct 252011

Fusion 4-cyl

  • 25,000 miles
The front drivers side wheel lug has snapped off.

- Menlo, IA, USA

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