Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: Power steering problems started rearing their ugly head in the 2010 Fusion, so you'd think Ford had plenty of time to make sure those problems didn't creep into the 2012. But here we are.

The Electronic Power Assist Steering (EPAS) is a mess. It fails at an alarming rate. Don’t believe us? Take a look at NHTSA’s data on the subject.

And much like the power steering, we’re still seeing the same throttle body failures that started in 2010 continue in 2012.

10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
58,345 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Ford Fusion body / paint problems

body / paint problem

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2012 Ford Fusion Owner Comments

problem #13

Jul 102015

Fusion

  • 55,000 miles

A D V E R T I S E M E N T S

The contact owns a 2012 Ford Fusion. The contact stated that the front driver, passenger, and rear passenger interior door handles were loose and failed to unlatch the door. The vehicle was taken to the dealer where it was diagnosed as a wear and tear item and not part of NHTSA campaign number: 15V246000 (latches/locks/linkages). The vehicle was not repaired. The manufacturer was notified. The failure mileage was 55,000.

- Marietta, GA, USA

problem #12

Nov 212016

Fusion

  • 44,800 miles
The contact owns a 2012 Ford Fusion. The contact stated that the front driver side door handle malfunctioned and the driver was unable to open the door to exit the vehicle. The cause of the failure was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was invalid. The failure mileage was 44,800.

- Fayettville, NC, USA

problem #11

Nov 042016

Fusion

  • 55,000 miles
The contact owns a 2012 Ford Fusion. The contact stated that the driver's door was unable to open from inside the vehicle. In order to open the door, the contact had to reach out the window and use the exterior door handle. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 55,000.

- Chicago, IL, USA

problem #10

Jul 142016

Fusion 4-cyl

  • Automatic transmission
  • 42,000 miles

A D V E R T I S E M E N T S

The contact owns a 2012 Ford Fusion. While the vehicle was stationary, the passenger door handle fractured. The vehicle was not repaired. The manufacturer was made aware of the issue. The failure mileage was 42,000. Updated 11/01/16

- Conestoga, PA, USA

problem #9

Apr 162016

Fusion

  • 80,000 miles
The contact owns a 2012 Ford Fusion. While driving 65 mph, the front passenger side door became ajar. The contact was able to close the door; however, it failed to lock properly. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 80,000.

- Oxbow, ND, USA

problem #8

Sep 012015

Fusion

  • 32,000 miles
The contact owns a 2012 Ford Fusion. While attempting to open the front driver and rear passenger side doors, they became inoperable. The failure recurred on two other occasions. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 32,000.

- Mesa, AZ, USA

problem #7

May 152015

Fusion

  • 50,000 miles

A D V E R T I S E M E N T S

The contact owns a 2012 Ford Fusion. The contact stated that after attempting to exit the vehicle, the interior driver side door handle fractured. As a result, the contact sustained a hand injury that required medical attention. The vehicle was taken to the dealer where it was diagnosed that door handle needed to be replaced. The vehicle was repaired. On another occasion, the contact stated that while driving approximately 40 mph and attempting to avoid crashing into an animal in the road, the steering wheel seized without warning causing the contact to crash into the animal. A police report was filed and there were no injuries reported. The vehicle was not diagnosed but the body damage was repaired. The manufacturer was notified of the failure. The failure mileage was 50,000. Updated 12/01/15

- High Point, NC, USA

problem #6

Jul 032015

Fusion

  • 50,000 miles
The contact owns a 2012 Ford Fusion. The contact stated that the front driver side interior door handle failed to open the door properly. The contact had to roll down the window and open the door from the outside. The failure recurred multiple times. The technician stated that the door latch was potentially faulty and needed to be replaced. The vehicle had not been repaired. The manufacturer was not notified of the failure. The VIN was not included in NHTSA campaign number: 15V2460009 (latches/locks/linkages). The approximate failure mileage was 50,000.

- Arnold, MD, USA

problem #5

Mar 022015

Fusion 4-cyl

  • 69,545 miles
Door latch drivers side broken.

- Gilbert, AZ, USA

problem #4

Oct 092014

Fusion

  • 79,000 miles
Interior door handle broke. I was just opening my door to get out and it just quit opening and not engaging. I have to roll my window down to open my door to get out of the car every-time. I heard that this was part of a recall but when I call the Ford dealer here in town they said that there is no recall on this problem but I did here that there was a recall on this problem and on this model car on the news recently. The dealer at patchetts Ford in turlock, ca said I needed a recall number. Please if I can get some help with this issue.

- Ceres, CA, USA

problem #3

Nov 282014

Fusion 6-cyl

  • 88,143 miles

A D V E R T I S E M E N T S

Recently I had to take my car in for repairs, the inside driver's side door handle ceased to open. We purchased the extended warranty, but were told by the Ford service department that this was considered to be a cosmetic repair and was not covered. I have had 2 Ford Fusion a 2008 and this 2012. Both cars had the inside drivers door handle break. I do not use excessive force to open the door. I have checked on the internet and found this is a common problem for these cars. I don't see how this can be a cosmetic issue, when it is clearly a faulty piece of equipment. Also it could be very dangerous if I were in an accident before I could get the handle fixed, as there would be no way to exit the vehicle from the driver's door. I feel this model car should be recalled for faulty dangerous door handle failure.

- Lakeside, CA, USA

problem #2

Nov 192014

Fusion 4-cyl

  • 73,000 miles
After stopping vehicle, drivers door would not unlock.

- Nashville, TN, USA

problem #1

Oct 012014

Fusion

  • 40,000 miles
The contact owns a 2012 Ford Fusion. The contact stated that the driver side internal door handle failed to open the door. As a result, the contact had to roll the window down and open the door using the exterior door handle. The failure recurred multiple times. The vehicle was taken to an independent mechanic for diagnostic testing the manufacturer was notified of the failure. The approximate failure mileage was 40,000. The VIN was unavailable.

- Frankfort, KY, USA

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