CarComplaints.com Notes: Power steering problems started rearing their ugly head in the 2010 Fusion, so you'd think Ford had plenty of time to make sure those problems didn't creep into the 2012. But here we are.

The Electronic Power Assist Steering (EPAS) is a mess. It fails at an alarming rate. Don’t believe us? Take a look at NHTSA’s data on the subject.

And much like the power steering, we’re still seeing the same throttle body failures that started in 2010 continue in 2012.

10.0

really awful
Crashes / Fires:
31 / 1
Injuries / Deaths:
11 / 1
Average Mileage:
67,036 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Ford Fusion steering problems

steering problem

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2012 Ford Fusion Owner Comments (Page 1 of 42)

problem #835

Aug 182019

Fusion

  • 107,000 miles

A D V E R T I S E M E N T S

I was driving at highway speeds and the service advancetrac message appeared and the traction control light came on. I quickly noticed I had no power steering. I pulled over and did some quick research and come to find out that there had been other recalls for this problem with other vehicles but mine was not included in this recall but it was for the same problem and the same parts (rack and pinion).

- Duluth, MN, USA

problem #834

Oct 052015

Fusion

  • 50,000 miles
Takata inflators have 2012 Ford fuisn bot at hansel Ford santarosa ca. Power stearing went out and they charged me 800 dollars to fix.then found out it was a recall is that legal ? now we have the air bag recall they keep beating around the bush saying don't have part to fix.do I have to pay for this recall to have owned five Ford's in the past was a good customer really feel screwed by Ford always owned domestic cars think I'll go Toyota not a happy customer.

- Annapolis, CA, USA

problem #833

Jul 142019

Fusion

  • 12,000 miles
TL- the contact owns a 2012 Ford Fusion. The contact stated that while driving approximately 50 mph when the vehicle's power steering suddenly failed and the power steering warning light illuminated. The contact stated they were able to pull the vehicle to the side of the road. The contact had the vehicle towed. The contact had an independent mechanic who diagnosed that the power steering failed and needed to be replaced. The vehicle was not repaired. The contact contacted the dealership (robbie roberson Ford located at 2825 memorial dr, waycross, ga 31503 912-283-3131 ) who stated that the warning light illuminated was indication that the power steering has failed. The vehicle was not taken to the dealer for repair. The manufacturer was not informed of the failure. The approximate failure mileage was 120,000.

- Waycross, GA, USA

problem #832

Sep 032019

Fusion

  • miles

A D V E R T I S E M E N T S

TL- the contact owns a 2012 Ford Fusion. The contact stated that while driving at 60 mph, the power steering warning light illuminated on her vehicle. As the light illuminated, the power assist failed to operate as needed. The contact had the vehicle towed to an independent mechanic where she was informed that this particular matter had been related to a recall. The vehicle was then towed to a dealer(len stoler Ford 11275 reisterstown rd, owings mills, md 21117 410-356-7000) where it was discovered that her vehicle was not included in NHTSA campaign number: 15V340000(steering). The manufacturer was notified of the failure and was given the same information as from the dealer. The contact was then referred to NHTSA. The vehicle had not been repaired. The failure mileage was unknown.

- Woodstock, MD, USA

problem #831

Sep 072019

Fusion

  • 289,000 miles
Power steering failure /service advancetrace

- Oxford, MS, USA

problem #830

Sep 032019

Fusion

  • miles
My car was getting harder and harder to turn.now the power steering has went out and its almost impossible to turn.

- Huntington, TX, USA

problem #829

Sep 082019

Fusion

  • 107,000 miles

A D V E R T I S E M E N T S

Power steering failure. Power steering goes out while driving. Shutting off the car and restarting it seems to fix it. It's happened at least 10 times to my vehicle in the past 3 months. A recall was issued for my year/model for this issue but Ford says my car isnt covered because it was made 1 month after affected vehicles.

- Lantana, FL, USA

problem #828

Sep 052019

Fusion

  • 93,400 miles
TL the contact owns a 2012 Ford Fusion. While driving 15 mph, the vehicle's power assist failed to operate as needed while making a turn and the power steering assist fault warning indicator illuminated. The contact was able to drive the vehicle home as the failure persisted. The contact called ron alpen Ford (1207 N columbus St, West Liberty, ia 52776, 319-627-2958) and was informed that the power steering should return to normal when the vehicle was restarted. The dealer informed the contact to bring them the vehicle. While driving to the dealer, the failure recurred. The contact was able to arrive at the dealer where they confirmed the power assist failure. The contact was informed that the vehicle was not included in NHTSA campaign number: 15V340000 (steering). The manufacturer was notified of the failure and also stated that the vehicle was not included in the recall. The contact was referred by the manufacturer to contact NHTSA. The vehicle was not repaired. The failure mileage was 93,400.

- West Liberty, IA, USA

problem #827

Sep 022019

Fusion

  • 144,000 miles
TL the contact owns a 2012 Ford Fusion. While driving approximately 25 mph, the steering lost power and "service power steering now" and the advancetrac indicators illuminated. The contact called three different dealers, including bill currie Ford at 813-872-5555 (located at 5815 N dale mabry hwy, tampa, fl 33614) and was informed that there was no recall. The contact took the vehicle to an independent mechanic who diagnosed that the power steering motor failed and needed to be replaced (code P07ae). The manufacturer was made aware of the failure and stated that there was no recall. The vehicle was not repaired. The failure mileage was approximately 144,000.

- Tampa, FL, USA

problem #826

Aug 272019

Fusion

  • 260,000 miles
TL the contact owns a 2012 Ford Fusion. While driving 40 mph, the steering wheel became difficult to turn, the power steering fault message was displayed, and there was an abnormal chiming noise. The vehicle was taken to an independent mechanic who stated that the steering sector was inoperable. The vehicle was towed to tuscaloosa Ford (5801 mcfarland blvd E, tuscaloosa, al 35405, (205) 304-0719) where it was diagnosed that the steering gear needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and did not assist. The failure mileage was 260,000.

- Northport, AL, USA

problem #825

Aug 272019

Fusion

  • 150,000 miles

A D V E R T I S E M E N T S

Steering assist error and advancetrac error; steering failed upon starting the car and unable to safely drive.

- Buford, GA, USA

problem #824

Aug 202019

Fusion

  • 86,000 miles
The steering wheel "slips" when turning at speeds below ~25mph and while parked.a bang type noise is heard each time this happens. It happens when changing the rotation of the steering wheel.

- Conshohocken, PA, USA

problem #823

Nov 132018

Fusion

  • 97,000 miles
Power steering has failed 3 times on this car...will be fine then power steering assist is lost and have had to replace the entire steering rack 3 times. Light comes on while driving then after turning vehicle back on will not move has to be towed.

- Chambersburg, PA, USA

problem #822

Mar 292019

Fusion

  • 153,000 miles
TL the contact owns a 2012 Ford Fusion. While driving 25 mph, the contact heard an abnormal noise and the steering wheel became difficult to turn and the steering assist failure warning indicator illuminated. The contact was able to park on the side of the road and had the vehicle towed to her residence. The contact stated that the vehicle was repaired per NHTSA campaign number: 15V340000 (steering). The contact called pat & dan's delbalso Ford (located at 249 market St, kingston, pa 18704, (570) 288-4501) where it was diagnosed that the steering rate needed to be replaced. The vehicle was not repaired. The manufacturer was notified. The failure mileage was 153,000.

- Wilkes-Barre, PA, USA

problem #821

Aug 242019

Fusion

  • miles
Power steering is not working

- Walterboro, SC, USA

problem #820

Jul 162019

Fusion

  • 98,540 miles
Driving down the road at 20 to 30 mph advancetrac light on the dash and I lost power steering.

- Rudd, IA, USA

problem #819

Aug 192019

Fusion

  • 65,000 miles
Power steering assist fault. See a recall from 2015 on 400K+ cars but mine wasnt one of them. Im also having this problem. Triggers when turning car on. Resets when turning car off and on again.

- Hixson, TN, USA

problem #818

Aug 132019

Fusion

  • 166,345 miles
Was driving on my way home and the all the sudden the steering went out. Was hard to turn even in motion.

- Mount Dora, FL, USA

problem #817

Aug 102019

Fusion

  • 128,000 miles
Driving down the highway in my 2012 Ford Fusion at 55 miles an hour on hwy 10 and the car suddenly jerked to the right and lost power steering had to ditch it because I was unable to steer it off the road safely. I was very upset because I had my grand daughter in the vehicle with me and it scared us both.

- Havana, AR, USA

problem #816

Aug 202018

Fusion

  • 65,000 miles
Loss of power steering. Lights flickered while driving 35 mph, then service advance trac and service power steering message came across dashboard. Drove home and turned off the vehicle and when I turned the vehicle back on same messages appeared and steering wheel is too hard to turn therefore unable to drive.

- Las Cruces, NM, USA

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