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CarComplaints.com Notes: Power steering problems started rearing their ugly head in the 2010 Fusion, so you'd think Ford had plenty of time to make sure those problems didn't creep into the 2012. But here we are.

The Electronic Power Assist Steering (EPAS) is a mess. It fails at an alarming rate. Don’t believe us? Take a look at NHTSA’s data on the subject.

And much like the power steering, we’re still seeing the same throttle body failures that started in 2010 continue in 2012.

10.0

really awful
Crashes / Fires:
6 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
49,367 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Ford Fusion miscellaneous problems

miscellaneous problem

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2012 Ford Fusion Owner Comments (Page 2 of 6)

« Read the previous 20 complaints

problem #95

Nov 172021

Fusion

  • miles

A D V E R T I S E M E N T S

The power steering goes out and a warning message comes on saying power steering assist fault. Called a Ford dealership and they said there was no recall for this.

- Evansville, IN, USA

problem #94

Oct 152021

Fusion

  • miles
Driver passenger side door would not open from the interior requiring the driver to roll down the window and open the car door from the external handle

- Amherst, NH, USA

problem #93

Nov 022021

Fusion

  • 90,000 miles
The contact owns a 2012 Ford Fusion. The contact stated that after parking and exiting the vehicle, the vehicle was rolling away. The contact jumped back into the vehicle and restarted the vehicle and then depressed the brake pedal to stop the vehicle. In addition, the contact noticed that the shifter was in park however, the gear shift indicator displayed that the vehicle was in reverse. The dealer was not contacted. The vehicle was not repaired. The contact who is a mechanic, diagnosed that the shifter cable needed to be replaced. The manufacturer was notified of the failure. The approximate failure mileage was 90,000.

- Wyoming, MI, USA

problem #92

Jan 272021

Fusion

  • miles

A D V E R T I S E M E N T S

On 1/25/21 the vehicle power steering completely locked up and the car was towed to Ford dealership for fix. Ford fixed and car was picked up on 1/27/21. This happened at mileage of 67593 while my teenage son was driving putting him and his passenger in danger of an accident. On 9/13/21 once again the vehicle power steering completely locked up and the car was towed to a Ford dealership to fix and car was picked up on 9/16/21. This event happened at mileage of 74341 again while my teenage son was driving putting him and his passenger in danger of an accident. On 10/11/21 for the 3rd time the power steering went again and the car is currently at a Ford dealership to be fixed. This time the mileage is at 74544 and again my son was driving this vehicle putting him in danger of having an accident. On all 3 of these instances the warning lamp came on immediately before the loss of power steering. My concern is clearly the fix being performed is not solving the problem, putting my teenage son at risk of an accident.

- Rochester, NH, USA

problem #91

Sep 302021

Fusion

  • miles
Driver and passenger door handles are not working. Cannot open the drivers side door from the inside. Cannot lock the passenger door.

- Elk Grove, CA, USA

problem #90

Jul 072021

Fusion

  • 115,000 miles
The contact owns a 2012 Ford Fusion. The contact stated while driving 60 MPH, the vehicle lost power steering and excessive force was needed to steer the vehicle. The contact also stated that the traction control, power steering, and tire pressure warning lights were illuminated. The contact pulled over and restarted the vehicle; however, the failure persisted. The contact was able to drive the vehicle to a dealer where they informed him that his vehicle was previously included in NHTSA Campaign Number: 15V340000 (Steering). The contact was provided an estimate for the repair. The manufacturer was notified of the failure and provided the contact the same information as the dealer. The contact stated that only a software update was performed with the prior recall and that no actual repairs were performed on the power steering. The vehicle was not repaired. The failure mileage was approximately 115,000.

- Gordon, GA, USA

problem #89

Dec 072020

Fusion

  • miles

A D V E R T I S E M E N T S

Unknown Front driver side tire came off the car causing the vehicle to crash into a wall passenger side airbag malfunction Thankfully my girlfriend had the seat all the way to the back and was laying down when the accident occurred. Idk what would've happened if she seating down correctly. The car was unrepairible.

- Perris , CA, USA

problem #88

Feb 232021

Fusion

  • 75,000 miles
Defrost/ac/vents blow out hot air regardless of settings...found this to be a very common issue online and an expensive permanent fix...vents/defrost/ac may be tricked into working if lights are turned on before starting (thinks it's nighttime or cover up light sensor on dash)

- Indianapolis, IN, USA

problem #87

Oct 272020

Fusion

  • 200,000 miles
Power steering assist came on and the steering went out

- Joppa, AL, USA

problem #86

Nov 142019

Fusion

  • 119,000 miles
Throttle body stays opend causing wrench to pop up on dash and car to no longer accelerate while in traffic. This is very dangerous.. also the throttle body actuator is faulty. I've had multiple people say they have this exact issue with the Fusion.. not to mention the tension pulley makes the car while in many Ford Fusion cars...

- Kenner, LA, USA

problem #85

Aug 132020

Fusion

  • 100,450 miles

A D V E R T I S E M E N T S

My vehicle has been stalling while I am either driving on a highway, turning or stopped at a light. This is extremely dangerous while driving on the highways in NJ.

- Manalapan, NJ, USA

problem #84

Mar 232020

Fusion

  • miles
My 2012 Ford Fusion is revving high and shifting weird. Not like slipping but it's revving a lot if her then it should be. Also the tachometer shudders every now and then at 1600 RPM. My father told me there's a lot of problems with the Ford Fusion transmissions and I don't feel safe with my wife and kids driving it.

- Buna, TX, USA

problem #83

Jan 232020

Fusion

  • miles
I brought this unit at an auction, but the wheel continues to look on me.... now several lights are on including check engine.

- Dallas, TX, USA

problem #82

Jan 032020

Fusion

  • 58,000 miles
The inside drivers door handle breaks and makes it impossible to exit the car without rolling down the window and using the outside door handle. This is very dangerous and makes exiting the car in an emergency difficult and could lead to injury. This appears to be fairly common with the Ford Fusion.

- Chantilly, VA, USA

problem #81

Sep 072019

Fusion

  • 120,000 miles
I stopped to get gas, put my car in park, and shut the car off. It started rolling forward as I was trying to get out. I leaped back in and hit the brake and put the emergency brake on. After that, the car wouldn't start because it was registering that the car was in reverse even though the gear shift was in park. I went into the gear shift area by pulling off the center console and manually put it in neutral so I could start the car and drove it to the Ford dealership for them to look at it. I did some research and saw that similar issues were found in 2013 and newer Ford Fusion and they were recalled. I'm thinking the 2012 year Ford Fusion should be included in this recall.

- Hills, IA, USA

problem #80

Aug 252019

Fusion

  • 86,900 miles
Unable to open drivers side door from inside - drivers side electric door locks and inside handle will not open door. Must put window down and reach out side to open door

- Blacklick, OH, USA

problem #79

Aug 012019

Fusion

  • 45,000 miles
The interior door handle can can break internally when exposed to high temperatures such as a hot summer day on a regular basis. The plastic used off-gases and loses structural integrity over time unfil failure occurs potentially trapping a person who is unable to reach the exterior handle in the vehicle. According to my research this is a pattern of happenings with the 2012 Ford Fusion due to a change by Ford in door handle construction. Repairs are often ineffective as it is replaced with a similar part that fails in the same manner.

- Beaverton, OR, USA

problem #78

Aug 022019

Fusion

  • 102,000 miles
Driving down I35 at 75 mph advance trace came on and lost steering as it took it to the nearest dealer and said rackandpinion need replaced to get system to talk no steering on vechel I see recall on this but dealer says it is not and I must file a complaint on Ford I order to get it fixed with out paying 2600 for repair

- Eustace, TX, USA

problem #77

Jul 062019

Fusion

  • 76,580 miles
Door latch - driver's door interior handle - failed. Symptoms appear to be the same failure mode reported on numerous Ford models and years. The handle does not control the door. The lock mechanism does not function.

- Schuylkill Haven, PA, USA

problem #76

Jun 032019

Fusion

  • 61,228 miles
I had a leak under the front of the car, staining my driveway. Even after having the ptu replaced, I still had a leak. I only realized it was leaking when I had to park in a different location in my driveway. I brought it to another garage. Found out that the transmission tube were rusted, thus leaking transmission fluid. The garage replaced the transmission tubes, and replaced all the fluid.

- Nashua, NH, USA

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