The contact owns a 2012 Ford Fusion. The contact stated while driving at 35 MPH, the power steering failed. The contact was able to make it home safely. The vehicle was towed to the dealer and confirmed that the power steering module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and they stated that the vehicle was not under any recalls. The failure mileage was 84,000.

- Worcester, MA, USA

The contact owns a 2012 Ford Fusion. The contact stated while driving approximately 35 MPH, the vehicle lost power steering functionality. The power steering assist fault warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 153,000.

- East Lansing, MI, USA

The contact owns a 2012 Ford Fusion. The contact stated while driving approximately 45 MPH, the vehicle stalled. There were no warning lights illuminated. The vehicle was towed to the residence and then to the local mechanic and was diagnosed with power steering failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 171,676.

- Loxley, AL, USA

The contact owns a 2012 Ford Fusion. The contact stated while driving 15-20 MPH, the steering wheel was inadvertently locked. The warning message "Power Steering Assist Fault" illuminated. The contact stated that as she turned off and restarted the vehicle, the steering wheel became easier to steer; however, the steering wheel locked 10 minutes later while driving. The contact was able to pull to the nearest parking lot and park the vehicle. The vehicle was towed to the contact's residence. The contact was able to drive the vehicle to the nearest dealer who diagnosed that the power steering control module had failed and needed to be replaced. The manufacturer was notified of the failure and advised the contact that they could not assist because NHTSA Campaign Number: 15V340000 (STEERING) had expired. The vehicle was not repaired. The approximate failure mileage was 116,000.

- Gladwin, MI, USA

The contact owns a 2012 Ford Fusion. The contact stated that while making a left turn, the vehicle inadvertently lost power steering. The warning message "Power Steering System Default" illuminated. The contact stated she was able to continue to drive the vehicle with manual steering. The dealer was notified of the failure. The contact was awaiting a call back from the dealer. The contact stated that the failure had been reoccurring while driving. The contact referenced NHTSA Campaign Number: 15V340000 (Steering). The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 88,000.

- Charleston, SC, USA

Recently purchased a 2012 Ford Fusion SEL 3.0 6 cylinder car and the power steering assist fault indicator light was on and its really hard to turn my steering wheel due to the power steering going on its messed up my front end alignment and now my AC doesn't work. I need this fixed and I have paperwork stating that NHTSA RECALL for my year model vehicle will be free of charge to repair it. I really need my car fixed I threw my should out of place due to the hard steering

- Nacogdoches, TX, USA