Engine mount bolts: Was driving our car yesterday and went over some train tracks. They were bumpy but not jarring or excessive. Right after that a strong vibration started going through the car. I took the car home and found the four bolts holding the motor mount bracket to the engine block had all sheared or fallen out. The engine is now sitting at an angle.

- Pleasanton, CA, USA

I was trapped inside my vehicle with the driver's side door unable to unlock. I could not use the manual door handle on the inside or out. The interior door open button located on the dashboard would not unlock the driver's side door. The key fob would not unlock it. I finally had to maneuver across the center console and slide out through the passenger door. I was scared and frustrated. It was dark and in an empty parking lot.

- Manchester, CA, USA