This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns 2007 BMW 328xi. The contact stated that the passenger's side air bag warning light remained illuminated. The vehicle was taken to the dealer. The technician diagnosed that the passenger's side air bag sensor had failed. The vehicle was repaired. The manufacturer was notified. The approximate failure mileage was 81,000. Updated 10/24/2014 the consumer stated the there was a recall on model years 1999-2006. The consumer feels 2007 model year vehicles should be included in the recall as well. Updated 4/20/2015
Fault code "passenger restraint system malfunction" appears on the vehicle. No accident the code is faulty. Code could affect the passenger if vehicle was involved in collision.
Passenger seat sensor failed (code 93C3), disabling potential airbag deployment. Apparently this particular VIN is not included in the current recall for this vehicle. Please expand this recall. BMW has refused to fix the problem under the recall, so we paid nearly $1,200 to replace the faulty OC3 mat.
Warning light came on so we took the care to a technician who found the following fault code: "-93C3 seat occupancy detector, passenger, currently present, 95X0". this failure seems to be extremely common with this vehicle. When I contacted BMW customer relations, they stated: "thank you for contacting BMW of North America, llc regarding our amended voluntary recall announcement for the front passenger air bag seat occupancy sensor mat for certain 2006-2007 models depending upon seat type. Included 3 series are 2006-2007 3 series sedans with sports seats that were produced between December 2005 ' September 2006. Recalls are specific to a vehicle's identification number (VIN) based on the above criteria, and does not have this recall. I suggest continuing to work with the service team at your authorized BMW center to review any concerns you may have with your vehicle." Can you please investigate this and consider more vehicles for this recall? also, please let me know if I have any recourse for reimbursement if I go ahead and have the vehicle repaired at my own cost. Thank you!
BMW recall dated 11/12/2013, NHTSA campaign number: 13V564000. Recall up to 76,565 units for failures of front seat occupant protection mat. Air bag will not deploy in the event of an accident. Contacted BMW and told my VIN does not fall into BMW range but I've been experiencing the exact failure since purchasing the vehicle used in 10/2013. BMW has likely not identified the true VIN range of vehicles impacted by defective occupancy mats and refuses to pay for replacement.
- Ephrata, PA, USA
Search CarComplaints.com for these popular complaint phrases...
I own a BMW 3 series 2007 that I purchased 3 years ago with a dealer. Six weeks ago a dash board light came on with a message "pass restraint system malfunction". a detailed message says "fault in passenger-restraint system affecting airbag, belt tensioner or belt-force limiter. Continue to wear the safety belt. Have the system checked by the nearest BMW center". I have searched this online and it seems BMW 3 and 5 series cards manufactured in 2003 - 2008 have this issue. It is a safety related issue that BMW should recall and fix immediately.
When a person is seated in the passenger seat, the seat belt and large airbag warning lights come on the dash and stay on. Once the passenger exits the car, the lights go off. I see there are recalls for the 2006 328I but not for the 2007. I am concerned that in the event of an accident, the air bag will not deploy.
I own a 2007 328I, recently my car has been giving me an error message due to the front passenger air bag sensor. Whenever, a passenger sits in the front it, a light turns on letting me know that the airbag is off. This means that in case of a serious car accident the airbag will not deploy and the passenger's life will be at risk. After the error message I did some research and found out that the issue is very common in the 3-series. BMW actually did a voluntary recall but it only involved 2006 3-series. However, I am experiencing the same issue that the recall was about. I took my car to BMW pacific in glendale and informed me that they would not be able to help me since my car was not part of the recall. Here is the recall that BMW announced: "statement on voluntary recall involving front passenger seat sensor mat on U.S.a. model bmws - August 13, 2008 today, BMW announced a voluntary recall regarding the front passenger air bag seat sensor mat involving approximately 200,000 model year 2004-06 vehicles. Affected are certain model year 2006 3-series, model year 2004-06 5-series, and model year 2004-06 X3 vehicles, depending upon seat type. BMW has found that the sensor mat may become damaged during vehicle usage depending upon the manner and frequency of the front passenger's entry and exit. Link: www.bmwusa.com/standard/content/contactus/voluntaryrecall.aspx I don't understand why BMW only covered 06 models when 07 models are experiencing the same exact issue. I feel that this is very irresponsible and negligible on their part. I really hope that you can help me out with the issue that I am experiencing and include my car in the recall. I have a wife and daughter that ride with me and the last thing I want is for anyone to get seriously hurt over something that can be prevented by BMW. Thank you.
I took the car into the shop for a battery change and upon picking up the car the front passenger seat belt warning light went on. I took it back to the shop and was told that it was con-incidental that it happened on that day and would cost over $1000 to fix. I got a second opinion and was told by dealership that the mat sensor is broke and may deploy in accident whether or not someone is sitting in the seat. I looked on the internet and saw that a recall was issued by you for models 2006 and earlier for the same issue. After speaking with BMW corporate, I was told to register a complaint with you that there is nothing they can do unless the NHTSA issues a recall.
Every time I have a passenger the airbag light remains on. When there is a passenger sitting in the front passenger seat and then gets out of the car, the sensor thinks the person is still sitting in the seat and keeps reminding me to put on the passenger seat belt, plus the air bag light remains on. After 3 to 4 days, all the warning lights go off. But lately, the lights remain on for months. Is the problem related with the passenger seat occupancy sensor mat" isn't this suppose to be a delta government regulated issue? isn't it also dangerous? does this mean the air bag is deactivated? what if I get into an accident and I have a passenger" please help.
There was a recall for 2006 (I drive a 2007) models of this vehicle for the passenger seat occupancy sensor mat in the passenger seat. When this mat becomes defective, it disables airbag systems in the vehicles. This has been a known problem since 2008 (when the recall was issued), however these cars were produced from 2006-2008+ before the recall was issued. The recall only covers 2006 models which is absolutely ridiculous. If the same exact vehicle continues to be produced with the same defective part that have the same problem, but you only cover one year of it being produced when there were three, what good is that" why is it that I have to drive around in a car that has a known defective airbag system because of the defective detection mat and bet on my luck that I don't get in a serious accident and be caught with no air bags for safety. This is a serious lawsuit waiting to happen the minute someone gets in an accident and the airbags don't deploy due to the failed passenger seat sensor. I know you have complaints about this. Refer to: www-ODI.NHTSA.dot.gov/recalls/recallresults.cfm"start=1&searchtype=quicksearch&rcl_id=08V384000&summary=true&prod_id=218996&printversion=yes.
A D V E R T I S E M E N T S
- South River, NJ, USA