really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
8,116 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 BMW 328 electrical problems

electrical problem

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2013 BMW 328 Owner Comments

problem #6

Jul 062013


  • 7,900 miles


While driving down the road, the car's idrive system spontaneously rebooted. The system will often take several minutes to reboot (sometimes the system will reboot again directly after regaining connectivity or while trying to reboot). We had already been driving for about 30 minutes when this happened the first time. It has happened many times since. BMW has tried to fix the issue but has not been able to. They have replaced the head unit, idrive screen, and the combox, all with no resolution. The idrive system is responsible for communication with the driver for the car's status including tire pressure and oil level (there is no manual way to check the oil). In addition, this system controls the low jack communication, road side assistance and all bluetooth capabilities (hands free driving is required in most our state) in the automobile.

- St. Albans, VT, USA

problem #5

Nov 072014

328 4-cyl

  • 30,241 miles
When I started the car up the parking light malfunction light came on. This is 7 days after I got the car out of the shop for the engine light on.

- Bowie, MD, USA

problem #4

Jun 112014

328 6-cyl

  • 4,000 miles
My husband was refueling our 2013 BMW 335I and I was in the passenger seat. During that process, a pickup truck backed up and was close to hitting our car. From the passenger seat, I tried to warn the other driver with our car's horn, but it did not work, so I resorted to screaming as loud as possible since the windows were also closed. Fortunately, my husband heard me and realized what was happening and got the trucks attention and prevented a potentially catastrophic collision right next to a gas pump. It never even crossed our minds at the time that a horn did not operate when the car's electrical system was switched off with the ignition key, which one must do for fire safety reasons when refueling. Nevertheless, after we got home we tried the BMW's horn when the car was off and there was no response. We tried our 2005 Subaru outback's horn with its ignition switched off, and its horn worked just fine. I searched on '2013 BMW horn does not work'sť on the internet and the system returned 18,200 results. While I did not read all of them, I found numerous postings about BMW horns not working when the car is off, as far back as 2006. Some internet postings advised having the key in the ignition. I placed the key in the ignition and the dashboard display and I drive screen activated, but the horn did not. Next, I pushed the start button, without engaging the engine, and only then did the horn work. I contacted BMW assist for technical assistance and spoke to a BMW customer service representative in columbus, oh. He confirmed that the horn is operating as designed. He said he would enter my concern into the customer feedback database. We think being unable to warn distracted drivers about to crash into your occupied but parked car is a hazard at least worthy of prominent warnings to drivers of bmws and any other vehicle with this "feature".

- Mcdaniel, MD, USA

problem #3

May 142013

328 4-cyl

  • 2,755 miles


I was rearended, on the freeway, on the passenger side, by an SUV going about 40mph, I slammed in to another SUV in front of me. My vehicle is totaled. The display indicated that there was an airbag deploy error. Also, the reason my car was totaled was because all of the electrical wires for the computer system are behind the rear tail light, and they were melted after impact. This is concerning because this is also where the fuel tank is. Luckily, I walked away with a sore neck and few bruises, but it is concerning that the airbags did not deploy, when they were clearly suppose to. I had the car for less than 2 months prior to the accident, and bought it brand new.

- Martinez, CA, USA

problem #2

Apr 182013


  • 3,500 miles
Auto start/stop function has malfunctioned before where when I take my foot off the brake, the car doesn't start again. Normally I can just press the start button and put it in drive. This time, however, I went to start it again after it had an "auto start/stop malfunction", and it wouldn't turn back on. An error popped up saying "ignition malfunction -- do not turn engine off. Car will not start again." Currently waiting to hear back from the dealership after I had to flatbed it. Also the car wouldn't go into neutral so they had to drag it on the flatbed.

- Ada, MI, USA

problem #1

Dec 252012

328 4-cyl

  • 300 miles
As my wife open the door and sits, she pulled the door to close but it wont lock up try several times to do it with the remote but wont lock up. Afraid to drive car!!!

- Anaheim, CA, USA

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