10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
2 / 0
Average Mileage:
27,411 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 BMW 328 miscellaneous problems

miscellaneous problem

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2014 BMW 328 Owner Comments (Page 1 of 2)

problem #26

Sep 132022

328

  • miles

A D V E R T I S E M E N T S

The sunroof in my car exploded yesterday morning as I was driving in clear weather on the open freeway. There were no other vehicles or other obstacles near the car when the incident occurred; nothing to "throw up" a rock onto the car and cause the damage as BMW says occurs often in situations like this. When the sunroof blew out, it sounded like a gun went off in my car, My dad and I were was showered with glass, and the impact was so strong it made a dent on the roof of my car.

- Roseville, CA, USA

problem #25

Sep 082022

328

  • miles
Diesel Emissions System is producing an error code due to incorrect coding by the manufacturer for US grade Diesel fuel. Check engine light has come on. There are warranties out for the model years just slightly older than mine. I have read many threads with people talking about having the same issue.

- Wheat Ridge, CO, USA

problem #24

Jun 202022

328

  • miles
I was driving down the Massachusetts Turnpike with my 2 year old grandson and I experienced a power loss in the car. I immediately pulled over and opened the hood to find a fire starting in the engine compartment. I got my grandson out of the car and within minutes it was engulfed in flames. This in my opinion is a direct result of the BMW recall 21V-907 and I am really shocked drivers falling under this recall are still driving these vehicles. Action needs to happen before serious injury or death occurs.

- Leicester, MA, USA

problem #23

Jun 092022

328

  • miles

A D V E R T I S E M E N T S

Exhaust smell from engine bay area comes into car since I bought the car. I reported this problem to the dealer and no solution was found. EGR cooler was not replaced even though I get the recall since 2018 and it states that the exhaust smell could possibly comes from EGR. Problem needs to be addressed by BMW since I use this car to drive my infant. Please advise!

- Alhambra, CA, USA

problem #22

Apr 042022

328

  • miles
the left brake lamp continues to come on after changing the brake lamp and checking sensor - I dont know if the light is out or its another issue the brake lamp has been working fine, the warning is incorrect Also, the added safety features installed in the car and paid 1000's extra for no longer work due 3g phase out, Bmw claimed drivers can use their phones but they will not retro fit the cars to get safety features back, they chose specific vins of this model to re-enable but not all"?" The car has no space within drivers sight to mount phones for directions/navigation and any voice activation /handfree usage iis disabled along with crash notificatiions/stolen vehicle recovery. BMW made crashes far more likely in the vehicle and far more vulnerable to be stolen! BMW service dept advised to use a cell phone to get some of the lost services back which is illegal and very dangerous to do so.

- Kennesaw, GA, USA

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problem #21

Apr 062022

328

  • miles
I went to park my mom's car. Tapped the brakes, moved up a little, tapped the brakes again-the brakes gave out and the car lunged forward at a high speed. The only reason I stopped was because a metal fence stopped me. Earlier in the day the car switched modes by itself from Sport to Economy. This is the 2nd time this has happened in this car. The first time my mom was parking in her driveway and the brakes gave out and the car lunged into her garage. This car is not safe.

- Salisbury, MD, USA

problem #20

Jan 162021

328

  • miles

A D V E R T I S E M E N T S

Inside door latches frequently do not open the locked doors - must use power door unlock first. This creates an unsafe situation if door needs to be unlocked quickly, under restricted mobility or if power is out following an accident or sustained sitting in car that is not running and cannot be re-started. There are two existing complaints about this issue related to this exact model and widely documented online. Since the door latch actuator on this model is shared with other models for this and many other years of similar models BMW should replace the affected actuators as a recall.

- Farmington, CT, USA

problem #19

Dec 062021

328

  • miles
UNKNOWN- NOT SAFETY RELATED ISSUE: VEHICLE CAN NO LONGER PROVIDE NAVIGATION RELATED FEATURES REASON: BMW NORTH AMERICA DECLINED TO UPGARE CELLULAR 3G COMMUNICATION CAPABILITY TO 4G (SIM CARD INTERFACE) REASON: NORTH AMERICAN CELLULAR NETWORKS ARE DISCONTINUING THEIR 3G NETWORKS AND AND ARE UPGRADING TO 4G NETWORKS. MANY CANY MANUFACTURERS PROVIDE VEHICLE RELATED FEATURES THAT REQUIRE THE VEHICLE TO COMMUNICATE VIA THE CELLULAR NETWORKS. IMPACT:CERTAIN BMW VECHICLES SOLD WITH MANUFATURER PURCHASED FEATURES FOR NAVIGATION WITH THE LIVE TRAFFIC CAPABILITY SOLD ON A SUBSRIPTION BASIS AFTER THE INTIAL WARRANTY PERIOD STOPPED FUNCTIONING BMW CUSTOMER INTERACTION RELATED INFO: - Attempted to use the live traffic info and contacted BMW customer service - Response was that this feature is no loger available because it uses 3G and 3G is being discontinued. I was directed to the local Dealer for upgrade - Local Delar confirmed that do not have information for this upgrade and directed me back to BMW customer support - I contacted BMW customer service and they confirmed that this feature operates on 3G and no longer available Connected Drive installed on the vehicle CUSTOMER CONCERN: I do expect a car manufacurer that sells vehicles with cellular dependent features to conform to the latest cellular communication standard in North America and issue a recall to upgrade 3G dependent vehicles with certain sold capabilities that stopped operating due to the 3G to 4G transition in North America

- Sunrise, FL, USA

problem #18

Feb 272021

328

  • 80,000 miles
While driving on the highway, a loud bang was heard and broken glass was seen falling over the rear windshield. After pulling over, it was found that the sunroof had exploded, with a large hole in the middle and glass around it protruding upwards.

- Denver, CO, USA

problem #17

Feb 022016

328

  • 10,000 miles
Incoming air to the cabin is unsafe, fumes enter the cabin. Suspensin present constant issues, parts have broken with normal wear.

- Cold Spring Harbor, NY, USA

problem #16

Jul 132020

328 4-cyl Diesel

  • 60,000 miles

A D V E R T I S E M E N T S

I was driving this vehicle over the weekend, the car stops on the road abruptly. The car slows down and automatically switches the gear to neutral and comes to a halt on the middle of the road. The car's dashboard indicated a warning "chassis stabilization" error. I was able to restart the car again and was able to proceed maybe 2 miles and this time, it stopped at the middle of the road again. This time there was traffic behind me, I was really frightened since there was traffic behind me! it was a very narrow miss! I am having the car towed to a BMW dealer to inspect it. I also reported this incident to BMW Consumer Affairs, I was asked to contact the dealer to check the vehicle out.

- Troy, MI, USA

problem #15

Oct 152019

328 4-cyl Diesel

  • 37,000 miles
Problem discovered upon inspection for recall 18V-755 exhaust gas recirculation cooler, after over seven months no parts, no action.

- Loudonville, NY, USA

problem #14

Mar 102020

328 4-cyl Diesel

  • 87,500 miles
When turning left or right, the power to the wheels is not engaged. However, when the tire is straight, the power engages. This action prevents you from driving normally. To drive, you have to straighten out the wheel straight. Then as you increase velocity, you make your turn. Can be very unsafe as you are driving if this happens (breaks) on the road.

- Portland, OR, USA

problem #13

Mar 072019

328

  • miles
Blower motor which controls air flow for heating and A/C system, the connection between the wiring and the blower motor is deteriorated, this is leading the blower to only blow hot air at all times even when the A/C is on also might be overheating the car. Please look into this matter

- Lake Elsinore, CA, USA

problem #12

Oct 272019

328

  • 99,000 miles
My vehicle currently has an egr problem but for some reason isn't covered under the recall... sometimes my front passenger door will not open! like at all! I will have to hit the unlock button multiple times before I can open the door. My def was filled with the correct fluid at the appropriate time about 1K miles ago. Suddenly as I'm driving down the road a light appeared that says incorrect fluid added no start after xxx miles. Now vehicle will no longer start. After searching the web others have had this issue connected to nox sensor. Taking to shop hopefully covered since nox sensor was just replaced from a recall.

- Ardmore, OK, USA

problem #11

Jun 142019

328

  • miles
It's under recall and they called me once and said parts not available and it's been 8 month since recall and issue has not been resolved

- Redmond, WA, USA

problem #10

Jun 052018

328

  • 72,114 miles
Car has gone thru numerous service calls for coolant leak, pressure testing & burnt oil smell & vapor fume coming inside the cab when engine reaches the operating temperature!! makes the car not drivable!! after oil filter housing, cylinder cover & gasket change, there is still a visible burnt oil smoke coming from rear & sides of the engine area, best seen under a flash light after dusk! this is been going on since June 2018 & presently car is in the shop for repair again!!

- Pacific Palisades, CA, USA

problem #9

Jan 302019

328 4-cyl Diesel

  • 37,000 miles
Carbon monoxide inside the car is way too high with the egr cooler leaking issue not being fixed yet. It's been 3 months now and the air quality inside the car is soo bad that I am getting headache from the soot and co gas coming out of ac vent. I did a service today and even after replacing the microfilter and another filter, the problem still persists. The degraded air quality contains hazardous gas and can cause dizziness which could lead to fatal accidents at higher speed. I kindly request that BMW repurchase this vehicle from me as soon as possible, before I could get into any sort of accident. The egr cooler issue could also lead to car fire (which is definitely something I don't want to happen.) thank you. Regards, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- San Jose, CA, USA

problem #8

Jul 072018

328

  • 34,400 miles
My BMW 328I X-drive giving "drivetrain malfunction" message when the car was running on sport mode or eco mode. After few minutes of driving the cars shuts down. This had happened 3 times before in same month and every time the dealership looked at it the replaced a part(fuel injector and module in fuel tank) no help and happened again next day they did it. After I topped up the fuel with 2 gallons when this happen this time the message is not should no more and the car started running normal gain. BMW is not able to figure out the issue and I will be turning it in tomorrow again for diagnosis. The issue is still un-know.

- Dayton, OH, USA

problem #7

Jun 292018

328

  • 45,000 miles
The sunroof exploded. On June 29th, 2018 at approximately 4:00 pm I was stop at an intersection waitin for an on coming car to pass so I could make a left turn. As soon as I started to go I heard what sounded like an explosion/loins gun shot coming from the inside of the car. I was extremely startled, I am literally shaking now just thinking about how scary this was. It only took a few seconds to realize the sunroof was shattering above me. I was only a few miles from home. I called the dealership to advise them what had happed and schedule a repair. I told them this is defective sunroof and it should be covered under the warranty. He couldn't confirm this for me I asked for someone to call me back to confirm, no one called back but I was later in the day on a Friday. I did some research online and I see this type do incident is a problem. Just the fact that you can be startled to that extent while driving is quite disturbing and dangerous. One very important fact is the force from the explosion came from the inside of the car as you can see the glass is forced up. Thank you

- Mckinleyville, CA, USA

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