For a while now, I had been smelling gas around the car. I had it smogged and it passed but the technician told me that it smelled as if it were running rich because he smelled gas. It did not make sense to me that it could be running rich because it would not have passed smog then. I went to the supermarket recently and as I came out, I saw a small puddle of liquid under the left rear seating area. I touched it and smelled it and it was gas. My car leaves a little puddle of gas wherever I park now. I just saw a video on YouTube called "My BMW 535i has a fuel leak." That has been the problem a lot of people are having with their biodegradable BMW plastics. In the video, the young man describes that the fuel filter starts leaking and he has to spend $190 in parts. I don't have that money to be throwing away right now. Please look into and help us out.

- Pleasant Hill, CA, USA

I have two BMW cars: BMW 528Xi 2008 [XXX] BMW 328Xi. 2007 [XXX] both are under active recall notice with no remedy available; I have contacted BMW USA for solutions: 1. repair the vehicles 2. offer loaner 3. buy back the vehicles they have refused all of the above my cars are a possible fire hazard when driven; kindly explore all options available if no remedy is available from the manufacturer; much obliged [XXX] Princeton, NJ INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Princeton, NJ, USA

The car started to leak gas from the tank.

- San Antonio, TX, USA

I notice my car taking longer to start with the push bottom then I notice a strong smell of gas while the ac started so I checked under the hood and the smell got stronger. So now I want to now why it's happening. Thankbuou

- La Mirada, CA, USA

My car had an fuel leak which had to be repaired asap

- Baton Rouge, LA, USA

Fuel sending unit cracked leaking fuel and smell. Replaced at BMW dealership.

- Burleson, TX, USA

On 01/26/2018 I went to East bay BMW because of the PCV valve heater recall campaign B 11 16 17 I was given a long term rental from enterprise car rental but had to store my vehicle at my home while waiting for the parts for the recall repair. After 4 months I was notified to return for the repair on 04/30/2018 East bay returned the car. With-in 2 day's I was having the O2 sensor replaced from a certified BMW mechanic and after examination he informed me the recall campaign was not performed according bulletin. Original parts from the alternator were still on my car and had never been removed. Removing the alternator and replacing the bolts, checking/replacing parts for damage was never performed. I returned to East bay the following Saturday to confront the manager working his name is [xxx], he admitted to have a mechanic who could reach to replace the valve heater without removal of the other parts specified in the campaign. The intake is an alternate route for the repair but would compromise my engine. I placed a call to BMW usa and told them what happened and parts/paperwork returned by East bay for the recall were still on my car and a emission proof of correction was never received. I would return to East bay and speak with the store service manager [xxx]. I informed him what happened and request to have the recall re-done at a dealer of my choice, have a smog test, receive proof of correction at his cost. I also had him warrant my engine for 2 additional yrs for compromising my engine as he could not demonstrate the way they did the recall when I requested. My car went to BMW of sf for recall to be done according to the bulletin, I have attached invoices, proof of correction, smog test, engine warranty and method of payment from East bay. If they admitted to cheating the recall repair to me you can believe they did this to a lot of other people. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)

- Tracy, CA, USA

Car power suddenly stops without warning. Usually happens when I'm either driving or when I am idle; when driving it just stops, and when I am in idle, it vibrates vigorously and then stops.

- Kissimmee, FL, USA

When the car is running gasoline smell enters the car cabin. No visual leaks at engine but if air vent is not drawing fresh air no smell is evident. When turning the car off and exiting the vechile the fuel odor is present for short while.

- Burleson, TX, USA

Gas leakage had to be replaced.

- Baton Rouge, LA, USA

Strong gasoline odor was detected in our garage. Upon checking our classic automobile and ruling it out we then realized it was our 2008 BMW 528I with 61,800 original miles on it. The odor was both inside and outside the car. We had to remove the car from the garage where it normally parks near a gas water heater so as to avoid possible ignition within the confines of our garage. I then searched on the inter net : "why does my 2008 BMW 528I smell like gas all the sudden", to my surprise there were hundreds of posts within bimmer forums and otherwise regarding this very issue. What gave me pause is that in my situation as with many others, an engine and or emissions fault code was never sent to the main screen for the operator to identify and take it in for repairs. I called BMW North America and gave this information and asked if any recalls or bulletins were recorded and was told there weren't. I then called my local BMW dealership here in tucson, AZ. And was told by the service advisor there was in fact a note regarding the char coal canister being unable to process the gasoline fumes when outside temperatures reach or exceed 100-101 degrees farenheit. It has been in that range here now for the past few weeks. I now as of 28 July 2016 have my car in the BMW shop for repairs and what they found was the fuel sending unit is leaking through the top of the tank and a puddle of gas has formed. Again why no engine codes when a sealed system faults and leaks and a known issue like the char coal canister exists. My hope is that this Agency investigates and issues a recall notice. I am going to be charged $700+ for an issue which is widely known of across the web and which my dealership found not all that unusual. Thank you.

- Oro Valley, AZ, USA

There is a very strong fuel odor coming from the rear driver side of vehicle at all times that I notice upon opening the driver door.

- Albany, GA, USA

The contact owns a 2008 BMW 528I. The contact stated that the vehicle vibrated severely after shifting into drive and the power train was not operational. After the third attempt to operate the vehicle, it shifted into neutral independently and the "service vehicle, no power train was detected" warning indicator illuminated. The vehicle was taken to the dealer where it was diagnosed that the fuel pump was defective and needed to be replaced. The manufacturer was not notified of the failure. The failure mileage was approximately 29,000.

- Kendall Park, NJ, USA

Car gas haven't been as usual took car for oil chang rotation of tires. Discovered gas leakage. Looking at possible fuel line or pump.

- Baton Rouge, LA, USA

Hello I'm reporting in regards to an issue with my vehicle. For approximately the past month I have an issue with a gasoline smell coming from my vehicle. I first thought I was over filling so changed the amount of gas I put in the vehicle. That still didn't stop the smell from coming back. So I decided to schedule my vehicle for an appointment. As a result the service advisor stated they smelled it but was not able to find a leak. I drove home without a strong smell but by the time I arrived to the destination it was evident again. I contacted a few other BMW authorized dealers and talked with service advisors and they said they never heard of such issue/concern. At one dealership the advisor hung up on me while I was explaining it. I read a few articles where other BMW owners experienced the same issue, some who cars caught on fire. This made me believe there is a defect that causes this issue. So I contacted BMW of North America and was told by joey there is nothing they could do. I explained to him that I can't keep paying diagnostic fees for them to determine nothing is wrong. I had it escalated and was told by kayla that I need to take it to a dealership. Never was I offered to have it checked for free. I understand I'm out of warranty but to be responsible for paying for diagnostic procedures without being told an issue exists is robbery. I just want my car concern resolved before anyone is injured or harmed as a result of the issue.

- Winnsboro, SC, USA

Gasoline is leaking from the fuel level sensor, which is accessed beneath the left rear passenger seat, due to a crack in the plastic housing. My independent mechanic who specializes in BMW repair, tells me this is a common problem with BMW and Mercedes vehicles.

- Columbia, SC, USA

All 6 fuel injectors failed. Car lost power while driving on 3 separate occasions.

- Fanwood, NJ, USA