The contact owns a 2011 BMW 535I. The contact stated while driving 30 mph, the vehicle started making a rattling noise. Also, the contact mentioned that the vehicle had previously stalled. The vehicle was taken to a dealer. The technician diagnosed that the frame bolt was loose. The vehicle was repaired. The failure recurred. The contact received a notification for recall NHTSA campaign number: 14V176000 (engine and engine cooling).however, the parts were not available. The vehicle was not repaired. The failure mileage was 24,431.

- Vestavia, AL, USA

I received a recall notice from BMW in June 2014 re a potential bolt failure. The letter stated I would be notified when the parts would be in and when repairs can be done. When I contacted the local dealership (elmhurst BMW and BMW North America) on July 10, they said they have no idea when the parts will be in. It occurs to me that BMW may be attempting to limit their potential liability via the letter and the symptoms listed (poor gas mileage, etc.). as a single female with this car as my only method of transportation, it is rather disconcerting and every thing this car does right now makes me nervous. BMW North America suggested I contact you with my complaint re the recall.

- Naperville , IL, USA

When accelerating from a stop there is a very noticeable throttle response lag of over 1 second before the vehicle starts moving. If you are not aware of this behavior when driving the vehicle this is a major safety hazard when pulling into or out of intersections. It is as if the vehicle does not know which gear to use and tries to start out in second gear, then when the car doesn't start moving the driver presses the accelerator down further until finally the software in the computer decides to downshift into first gear and then the car takes off like a rocket, which is also very dangerous if you are not expecting it.

- Lenexa, KS, USA