This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 BMW X5. The contact stated that the check engine warning indicator illuminated. The vehicle was taken to tom bush BMW jacksonville (9875 atlantic blvd, jacksonville, fl 32225, (904) 371-4790) where it was diagnosed that the intake manifold, swirl flap, and air cooler needed to be replaced; however, the contact declined the repairs. The manufacturer was contacted and did not assist. The failure mileage was 50,000.
The contact owns a 2013 BMW X5. While driving low speeds, the contact heard a loud abnormal noise under the hood. There were no warning indicators illuminated. The contact pulled over and had the vehicle towed to bluegrass BMW (3235 park ave, paducah, ky 42001, (270) 444-0660) where it was diagnosed that a hole needed to be repaired in the engine and the driveshaft. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 56,000.
My 2013 BMW X5 35D was in motion on a city street, when it stalled, lost all power and ultimately would not restart. I was able to get it to the side, but not off the road and it was towed to the BMW dealership where they discovered that there had been a still unidentified sourced, fuel leak into the electrical harness and finally pooling into the dde component, frying the dde component to failure. There was enough fuel in the dde component that it was drained into a drip pan and fuel covered the wiring connection points as well as had discolored the wiring. I was informed that had this been a gas engine and not diesel, it would have probably caught on fire as fuel was able to access and travel across the electrical wiring in the car. BMW has refused to help in anyway to investigating the reasoning for this happening and or any repairs that would be involved as they "do not have a financial responsibility because the car is no longer under warranty" I feel that this is an opportunity for them to discover the reasoning without the destruction of evidence that a fire would have caused and they are choosing not to do so as to claim ignorance to the safety issues that this happening represents.
I was traveling down the highway at 76 mph when a message came up telling me "engine hot drive moderately." I continued to drive another 3 miles when the light mysteriously shut off. I took it to the shop when I reached columbia. They determined the water pump has failed and must be replaced. The vehicle has 83, xxx miles. Had I not taken the vehicle in to the shop today and drove it after the light went off the engine could have been ruined or possibly the X5 caught on fire if the light didn't come back on.
Oil leak from the valve cover gasket gets into the hot manifold causing a burning oil smell and smoke getting into the cabin through the ac vents causing a major safety issue.
Vehicle parked and turned off at my home. Many hours later vehicle was discovered by a one of my children on fire. Resulting fire destroyed the auto and ignited a major fire to my residence.
Running on the highway received high engine temp warning orange. It quickly went to red and read on dash to pull over. The vehicle lost much power and stepping on accelerator would not let it go faster. I had to move to the right on the highway while some vehicle sped through to the right of me while trying to pull over. 55000 miles and water pump had failed when I took it to a shop. A $2000 repair
The vehicle has a throttle delay issue. When stopped at a light or stop sign and ready to go it will take as long as 2 seconds for the vehicle to respond and start moving after you depress the gas peddle. This is very dangerous and will eventually cost someone their life.
N63 engine failure and battery charging problems. Engine blows massive amounts of white smoke from rear tailpipes and battery indicator states low charge. This is a known defect to BMW as thousands have complained but BMW is attempting to weasel there way out of this by not releasing a recall.
In July 2018 I was notified by BMW of North America that my car has a recall for idler pulley bolt. Overtime this part can come loose, break and impair steering causing a crash. It has now been over 6 weeks and no remedy has been provided. I have contacted BMW of North America twice and alternate transportation is not provided because too many cars are effected. I drive my 3 small children daily ages 5, 4, and 1. BMW has shown no concern over my personal safety and safety of my 3 small children. I have had nothing but issues since purchasing my car as a cpo vehicle. I have been in and out of the service department for check engine light minimum of 6 times. There is also currently a stop sale for this vehicle. If my car is in the dealership lot they would not be able to sell it, how is it safe for me to drive it? my children and myself are putting ourselves in danger and other on the road daily.
Running on the highway received high engine temp warning orange. It quickly went to red and read on dash to pull over. The vehicle lost much power and stepping on accelerator would not let it go faster. I had to move to the right on the highway while some vehicle sped through to the right of me while trying to pull over. 45,000 miles and water pump had failed when I took it to a shop.
After 65,00 miles while driving the engine locked up and will not run. The car did not have an oil leak or excessive consumption, but heavy black soot was emitted from the tail pipes enough that has turned the rear tailpipe surround black. I had BMW dealer look at this twice and they found it to be normal. A new engine is 23,000
Suffered an engine kill at 65mph during highway driving. We received a warning that the engine was overheating approximately 10-15 seconds before the engine shut down and there was no power to the accelerator. Very fortunate to be alive. Car towed and problem per BMW service was the water pump.
I heard the engine fan going at max speed. About a mile later, warning messages came on to drive the car moderately and then to pull over and turn it off. Said the engine temperature was too high. Electronic water pump failure
Engine is heating up and coolant pump stays on to keep engine from overheating. Vehicle was in motion when problem started. When vehicle is driven over 70mph coolant pump comes on and stays on.
A D V E R T I S E M E N T S
- Jacksonville, FL, USA