This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The recall was announced on October 25th and a remedy is still not available. I have not received a letter in the mail and the dealer says that there is no recall.
Exhaust gas recirculation (egr) cooler recall (recall campaign number 18V-755); recall came out in Oct 2018; was first notified by BMW the end of Dec 2018; as 0F 6jan19, no remedy for a potential fiery time bomb. I emailed both the GM and service manager (ron [xxx] & steve [xxx]) 3jan19, at BMW silver spring, where I purchased the vehicle new, and have it serviced annually, expressing my worry and urgently inquiring when I could get the remedy repair in place. I have not heard a response. The car is like new with less than six thousand miles on it. I spent close to $75K new and should not have to be nervous driving it and it seems to me that 4 months is too long for a remedy. How can I get the remedy in place quickly or expect a new replacement? information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2015 BMW X5. The contact received notification of NHTSA campaign number: 18V336000 (engine and engine cooling); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Erhard BMW of farmington hills (38700 grand river avenue, farmington hills, Michigan 48335, (888) 494-0358) was made aware of the recall and stated that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Consumer stated the manufactuerer notified 9/20/18, updated 11/28/18
2010-2013 N63 V8 engines had numerous issues with valve seals, ccv hoses, oil leaks and premature engine failure leading to lawsuits and recalls. BMW says they improved the problem with 2013+ N63tu engines, but at 50,000 miles, mine also had failing ccv hoses and oil pan leaks, and potential expensive valve guide seal failure
I parked my 2015 BMW X5 at work at 8:30 am. When I got into the car at 5:00 pm all the lights were red and yellow on the dashboard. I tried to see if the vehicle can be driven and I almost got into an accident jeopardizing my life. Luckily, nobody else was driving in the parking lot at the same time as I did not have power in the steering wheel and I was not able to turn off the engine. Next day, my car was towed to the dealership where they told me that I have rodent issues and the rodents chewed the wiring inside the harness. I called BMW to tell them that they are jeopardizing my life and other people's life but they did not care about my comments and they do not want to admit that this is poor design on their side. I also told them that even if I get the wiring replaced, I can experience the same issue again and again. I told BMW that they should do a recall to fix this issue but they did not care at all. The only thing that they are telling me is that this is an "external issue" and the customer have to pay for it. Please help me and the other BMW drivers to have a safe ride as I don't trust the BMW company anymore.
A D V E R T I S E M E N T S
- Willis, MI, USA