The contact owns a 2010 Buick Enclave. The contact stated that the air bag warning indicator was illuminated. The contact took the vehicle to shelton Buick GMC (855 South rochester road, rochester hills, Michigan, (248)-651-5500) where the dealer replaced the air bag wiring harness connector due to corrosion or loose connectors. The vehicle was repaired. The dealer stated that the manufacturer's warranted special coverage repair number: 15536 for the air bags had expired. The vehicle was repaired. The approximate failure mileage was 96,150.

- Rochester Hills, MI, USA

On July 28, 2014, traffic lights were out due to a storm at a busy intersection making it a 4-way stop. When my turn to proceed I started out going North and a vehicle heading West didn't realize the lights were out ran thru intersection hitting me on right front passenger side pushing my vehicle over 2 lanes. I would estimated she was doing at least 45 miles per hour. She didn't see me and I didn't see her because a truck was stopped blocking both of our views. I bounced off drivers door and ended up laying in passenger seat. I was unable to move and when another driver helped me up I noticed my seat belt had come undone and the air bags didn't deploy. I was injured on my left side and required medical attention. I was not able to drive my car due to damage caused by accident. I am still currently under doctors care and due to injuries I am unable to perform my household duties plus I am unable to walk. I also suffered neck and back injuries.

- Taylor, MI, USA

The contact owns a 2010 Buick Enclave. The contact received a recall notice for NHTSA campaign number: 14V118000 (air bags); however, the part was unavailable to perform the repair. The dealer did not know when the part would become available. The manufacturer was notified. The contact had not experienced a failure.

- Marianna , PA, USA

The power steering on my 2010 Buick Enclave stopped working slowly. I was almost unable to turn the steering wheel at all. Not only was the power steering a problem, but the "service airbag" light had been on for a couple of months. I took the car to a local dealership's service dept & told the service rep that my power steering was not working. I also asked the airbag recall be done on my car. The service rep advised me there were 2 recalls required, but the second if the 2 required she order parts. I left the car, a diagnostic was done ($119.50) & I was told the power steering pump & steering rack would cost approximately $2,000. I had the car towed to a repair shop I have used for years and who I trust. This repair shop replaced the power steering pump, cleaned metal out of the system & filled the system in power steering fluid ($724). I picked the car up & it seemed ok. Within a couple of days, the power steering failed again. This time the car had dumped power steering fluid. I had the car towed back to the same repair shop. They repaired the burst line & I picked up the car, which drove as it had before the problems began. I parked my car in my driveway with the front of the car below the rear of the car on a downward incline. The next morning, the car would not start. I called aaa and paid $90 to have the car towed again. The car was towed on a flatbed and when it arrived at the shop, it started immediately. I told the repair shop rep to park the car as I had, on an incline with the front lowered, overnight. He did & it would not start the next morning. He told me he rolled the car off of the incline & it started promptly. He suggested I take the car back to the dealer for the 2nd recall. I picked the car up and drove it for 2 days. It sounded bad, the steering stuck & the steering started making loud grinding noises & it smelled like something burning.

- Raleigh, NC, USA