2011 Buick Enclave seat belts / air bags NHTSA complaints: Air Bags

NHTSA — Air Bags Problems

2011 Buick Enclave (Page 1 of 2)


really awful
Crashes / Fires:
9 / 1
Injuries / Deaths:
5 / 0
Average Mileage:
32,889 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Buick Enclave seat belts / air bags problems

seat belts / air bags problem

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2011 Buick Enclave Owner Comments (Page 1 of 2)

problem #22

Sep 052016


  • 62,000 miles


The contact owns a 2011 Buick Enclave. The contact stated that the air bag warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the wiring harness in the passenger seat needed to be replaced with soldered connections. The vehicle was repaired. The contact referenced NHTSA campaign number: 14V118000 (air bags) however the VIN was not included. The failure mileage was approximately 62,000.

- Irvington, NY, USA

problem #21

Nov 162015

Enclave 6-cyl

  • 99,000 miles
The contact owns a 2011 Buick Enclave. The contact stated that the warning light illuminated, which indicated that the air bag needed servicing. When the vehicle was diagnosed, the mechanic stated that the air bag coil needed to be replaced. The vehicle was not repaired. The manufacturer was notified. The approximate failure mileage was 99,000. Updated 02/12/16 the vehicle was repaired at the consumers expense. Updated 03/09/16.

- Windsor, CO, USA

problem #20

Apr 012015


  • miles
Message keeps appearing "service air bags'. dealer told us that cord under seat connecting to air bags is not long enough. Every time seat is moved and sometimes when it is not moved the message appears. Can we get an approval from company to take it to dealer to get it fixed. We got a recall on the tailgate so we could get air bag fixed at the same time.

- Dumas, TX, USA

problem #19

Jul 042015


  • 99,900 miles


Driving down the road on a 50mph zone and a vehicle pulled out in front of us. Our car T-boned the car that pulled in front of us. Everyone had there seatbelts on but the front airbags never deployed. I dont understand why they wouldnt have deployed when we hit the other car at at least 40mph after slamming on the breaks.

- Lockport, IL, USA

problem #18

Aug 112014

Enclave 6-cyl

  • 60,140 miles
2011 Buick Enclave, all recalls completed. When turning into driveway from a total stop vehicle experienced unexpected acceleration and crashed through part-way up garage door, side wall of garage, (right wheel over 6" concrete foundation), pushed items stored in garage into front wall and moved wall 12" into laundry room. Vehicle stopped when left front wheel hit concrete step into service door although tire left tread mark on floor until engine turned off. Distance traveled was about 2 1/2 car lengths. Damage to right front mainly. $12,300 dealer estimated damage. Driver suffered soft tissue bruising, chipped tooth, soreness. Air bags did not deploy. Odb showed no dtc codes. Vehicle visually/manually inspected by dealer per insurance company request - nothing found. Claim filed with esis/GM central claims unit. Edr, SDM & cdr data were downloaded using Bosch software and pictures taken of vehicle. Data/pictures were turned over to GM investigators. Owner contacted onstar for data but nothing was received by them. However, initial SDM data indicates 'onstar deployment status data sent' and 'SDM recorded vehicle velocity change data sent.' Investigation currently 3 months on-going, vehicle untouched. Vehicle also previously exhibited issue of free rolling backward or forward when stopped on an incline. Auto transmission and torque converter would not hold vehicle.

- Neenah, WI, USA

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problem #17

Jul 222014

Enclave 6-cyl

  • 36,623 miles
Driver exiting a parking lot did not see my vehicle and did not stop. Hit my vehicle mid way on the passenger side pushing my vehicle sideways causing it to hit a light pole on the driver side front fender and hood. Air bags did not deploy and seat belt did not work causing me to hit the steering wheel with my chest and my knee on the dash. I was taken to emergency room. Nothing was broken but had extensive soft tissue, muscle strains and cartilage damage. Am still receiving treatment at this time.

- San Angelo, TX, USA

problem #16

Jun 302014

Enclave 6-cyl

  • Automatic transmission
  • 56,000 miles


TL - the contact owns a 2011 Buick Enclave. The contact stated while driving at unknown speed, the vehicle crashed into a deer causing the vehicle to catch on fire and the air bags failed to deploy. A police report was filed. The vehicle was destroyed. The manufacturer was made aware of the failure. The failure and current mileage was 56,000. Pam updated 11/24/14 updated 8/17/2015

- Quincy, IL, USA

problem #15

Jun 012014

Enclave 6-cyl

  • miles
2011 Buick Enclave. Consumer writes in regards to front passenger seat indicator for the "service air bag" and seat belt warning indicator light comes on for no reason. The consumer stated the warning indicators sounded, when there was no one sitting in the passenger seat. Before the consumer could get to the dealer, the indicators went out on their own.

- Kirkman, IA, USA

problem #14

Apr 292013

Enclave 6-cyl

  • 24,194 miles
My vehicle struck the back of a stopped semi at 25 mph. Had sever damage to hood, driver side headlight, fender, door, window, driver side windshield, front frame, wiper motor and front bumper. Only had ignition shut off airbag and on star was not notified. After two recalls for airbags one in June or July of 2013. I took the vehicle for the second recall later that day I was hit while making a right turn by a vehicle that ran a red. I was turning from a stop. No notification again.

- Mcallen, TX, USA

problem #13

Jan 062014

Enclave 6-cyl

  • 42,500 miles
Entered 4 way intersection after light turned green. Struck on driver side front area by a vehicle running a red light ( driver cited) traveling at approximately 45 mph. None of the air bags deployed. Injuries to me include fractured ribs, torn rotator cuff and injured left knee. Required hospital visit.

- Cincinnati, OH, USA

problem #12

Apr 302014

Enclave 6-cyl

  • 23,000 miles


The contact owns a 2011 Buick Enclave. The contact stated that while driving approximately 10 mph, another vehicle crashed into the front driver's side. The air bags did not deploy. The contact suffered head, neck and shoulder injuries and was transported for medical treatment. A police report was filed of the incident. The vehicle was towed to a collision center but was not inspected to determine the cause of the air bag failure. The contact later received notification of NHTSA campaign number 14V118000 (air bags). The manufacturer was not notified of the failure. The approximate failure mileage was 23,000. Updated 07/15/14

- Metairie, LA, USA

problem #11

Mar 242014

Enclave 6-cyl

  • 84,000 miles
My Enclave was stopped at a red light. The vehicle behind me was rearended by the vehicle behind them and then rearended my vehicle. Immediately I heard a low air release sound and smelled a gun powder smell, but my airbag did not deploy. The red indicator light for airbag came on after the wreck.

- Glen Rose, TX, USA

problem #10

Oct 102012

Enclave 6-cyl

  • 3,000 miles
Turned corner on ironwood46615 and rear ended car that stopped suddenly. Crushed my front end back to puncturing the radiator. No air bag deployed and no seat belt on impact. My knees hit the dash under the steering wheel. No onstar as no airbag deployed. Holding steering wheel was my only deterrent to hitting forward. Repairs cost $5000.+ and GM dealer insisted airbag and seat belt were functioning. Knees still hurt. And seen doctor about knees and going again soon. I am reporting this after hearing that there are recalled on seat belts and airbags on driver side.

- South Bend , IN, USA

problem #9

Mar 142014


  • 32,000 miles
Upon ignition, the dash prompted "service air bags." After driving approximately a mile, it went off, then reappeared soon after. In light of reported fatalities due to airbag failure, General Motors must provide a manufacturer's recall.

- Fredericksburg, VA, USA

problem #8

Nov 262013


  • 3,000 miles
The contact owns a 2011 Buick Enclave. The contact stated that while driving 50 mph, the air bag light illuminated. The vehicle was taken to the dealer for inspection and they stated that the air bag sensor needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was notified of the failure. The failure mileage was 3,000. The VIN was unavailable.

- Gilbert, AZ, USA

problem #7

Sep 212013


  • 40,000 miles
My air bag light came on when I started my Buick Enclave never went off the whole time driving. This is the second time it's happened

- Indianapolis, IN, USA

problem #6

Nov 282012

Enclave 6-cyl

  • miles
The service airbag soon light came on, at which time I took the vehicle to a local dealer. After they repaired the vehicle, the same light came on within 2 weeks. Since that time I have taken the vehicle in approximately 6 more times for the same issue. The last time the dealership advised that they had replaced everything and now were replacing the computer for the airbag system. After the last repair, the light has come back on. This time the vehicle made it approximately 3 weeks.

- Kansas City , MO, USA

problem #5

Jan 042013


  • 16,000 miles
Over the pat few months our 2011 Enclaves check air bag indicator, intermittently comes on. It occurs when the car is initially started, and stays on throughout the time it is being operated. It may or may not be on the next time the vehicle is used. The vehicle was never in an accident or had the air bags deployed for any reason.

- Palm Beach Gardens, FL, USA

problem #4

Nov 252011


  • 40,000 miles
The day we purchased this vehicle, the service air bag light came on when we test drove the vehicle but the sales man ensured us that they could fix that. Well we thought they did and keep saying that everytime we leave the dealership for the same issue. We have had our vehicle to the shop for this same 'service air bag light' at least 10 times since November 25, 2011. Very frustrating!!

- St.Ansgar, IA, USA

problem #3

Oct 222011

Enclave 6-cyl

  • miles
2011 Buick Enclave. Consumer states problem with vehicle air bag the vehicle was taken to the dealer five times for the same air bag problem.

- West Deptford, NJ, USA

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