This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving at highway speeds a vehicle started to back out of a driveway. When I attempted to honk my horn, it would not work. This created a very hazardous condition for me and the occupants of the car! I have checked both the fuse and the horn relay and find no defects. The horn works only intermittently at best and is not reliable in a dangerous situation.
The contact owns a 2000 Buick Lesabre. The contact stated that the vehicle vibrated and made a clunking noise when the gears were shifted. He suspected transmission failure and planned to take the vehicle to a dealer. He also stated that the fuel system gauge displayed the incorrect amount of fuel in the tank and the horn failed to sound when pressed. The vehicle has not been repaired. The speed was unknown. The failure mileage was 85,600 and current mileage was 98,145.
The horn button in the center of steering wheel required excessive effort to activate the horn. The consumer had to bear down with both hands in order to get the horn to work. Noticed this on April 15, 2005.
Consumer indicated the horn was very difficult to press. The horn was replaced 3 times, and the problem recurred. Consumer believed that in an emergency the horn would not blow.
- Peoria, AZ, USA
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While applying the horn intermittently the horn will stay on until disconnected the fuse. Please fill in additional information. Dealer is aware of problem.
It is very difficult to get the horn to work. An extraordinary amount of pressure has to be applied in the right spot. This is a dangerous situation as I had to honk the horn suddenly and I had difficulty doing so, barely avoiding an accident.
When trying to make horn work it will not work. Had pressed real hard over steering wheel cover, but will hardly work. Had taken vehicle to dealer. Dealer replaced cover twice, but problem still exixts.
Consumer attempted to blow horn in a potentially dangerous situation, but the horn did not blow, consumer states there is one small area which will activate the horn, it is hard enough to blow if the car is stationary and the horn is receiving full attention.
Horn is extremely difficult to apply in an emergency and requires a lot of pressure to activate. Unable to get the horn to blow during emergency is exteremely safety hazard, points out the consumer.
The horn of the Buick Lesabre I drive kept going off in the middle of the night and I took it for repair. They told me that a computer module was bad and if it was not repaired that the airbag could go off while I was driving and possibly cause an accident. They told me the price would be over $900 for the repair and I protested that if it was a safety and computerized module defect it should be repaired free of charge. Marcie ochoa with Buick customer assistance, 1-800-521-7300 file # C02428638, was contacted by gary ruffner uwua sec-treasurer, and said she talked with service manager bob and was not due to a defect on the vehicle. It is something that just went out. She also said because this vehicle was less than a year old it had 42,678 miles on it and would not be covered by warranty and they would not provide any assistance. I feel that this is a safety issue and is a defect that any consumer should not have to pay for and there should be a recall if what they said is true that "the module defect can cause the air bag to deploy while someone is driving and cause an accident..
While trying to sound horn driver noticed it was very difficult to operate horn assembly. Problem was repaired by dealer, but problem still exists. The new horn assembly that was installed to ease the horn sounding did not solve the problem. The problem is a vey serious safety problem that requires attention.
The horn button have to be pushed in the direct center to actuate the horn. If a person is not aware of this they may not activate the horn when desired. Also, all power windows are sluggish/motors sounds rough and noisy during operation.
When consumer applies her hand on the steering wheel horn it doesn't work. She would have to ball up her fist, and apply heavy pressure in order to hear the horn.
Experiencing ongoing problem with horn; unable to activate horn when needed unless extreme pressure is applied. Dealer notified, and informed consumer that nothing could be found.
A D V E R T I S E M E N T S
- Rome, NY, USA