This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1997 Cadillac Deville. While driving over a speed bump, the traction warning light illuminated. In addition, the air conditioner failed to operate. The failure recurred intermittently. The vehicle was not diagnosed or repaired. The VIN was not included in the NHTSA campaign number: 97V064000 (service brakes, hydraulic). The manufacturer was not notified of the failure. The approximate failure mileage was 92,000.
Consumer states air conditioning wasn't cooling. Dealer found compressor had failed. Consumer is concerned that compressor failed with only 26,383 miles on vehicle.
I leased this car in January of 1997. This year I purchased the car. Before the warranty expired, I took my car in for an oil change and asked that the car be given an overall inspection because of the pending expiration of the warranty. I was told everything was ok. The weather began to warn up and notice something was wrong with the air.I took the car back to the dealer and was told that the compessor was gone. I called General Motors in detroit. They told me I would have to work something out with the dealer. I got a second opinion from grammers automotive repair (901-373-3072) they told me the compressor had to be replaced. They suggested that I go back to the dealer. That I would probably get a better replacement price from them. Cadillac of memphis replaced the compressor for $ $393.89. After they replaced the compressor, I have found three other owners of Cadillac will fail compressors that occurred shortly after the warranties had expired. I contacted delphi automotive systems, the maker of the compressor. The letter was sent certified in June. I don't understand why these compressors are failing in cars in which the warranties have just expired. I wad told at cadilac of memphis that things like this just happen. I was told that some stange things go on in that service department at Cadillac of memphis. They are the only Cadillac dealer in this area. Your attention regarding this matter is greatly appreciated.
Air conditioner compressor failed, "new" freon escaped into passenger compartment, causing driver (me) to inhale gas, had heart arithmia and loss of oxygen in blood stream, passed out, was taken to hospital and placed in cardiac care unit for three days until it was proven I had not had stroke or heart attack. Lost three weeks of work. Dangerous situation!
A D V E R T I S E M E N T S
- Henderson, NV, USA