This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
This complaint is regarding our Chevy Avalanche. It was purchased in may, 2002. Shortly after purchasing it, we noticed that it was consuming quite a bit of oil. We were given an explanation that the motor was new, the rings haven't seated yet and 3 different types of oil have been placed in our vehicle -- one of such (straight 30W) is specifically mentioned in the owners manual not to add. Now our vehicle is still burning oil and has begun to blow blue smoke out the tail pipe. We have contacted the dealer, the manufacturer, the better business bureau, the states attorney's office. Currently the manufacturer has us undertaking an oil consumption test. The body (the plastic part) shortly after purchasing (when the weather got hot) started to detach from the metal part in the fender area and the plastic panels in the back of the bed are warped. We are not happy.
My brand new 2002 Chevy Avalanche is burning oil and blowing blue smoke out the tail pipe. The manufacturer is now conducting an oil consumption test, but the allowable amount of oil to burn is 1 quart ever 3,000 miles! a new car should not burn oil.
- Ogden, IL, USA
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- Ogden, IL, USA