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really awful
Crashes / Fires:
18 / 1
Injuries / Deaths:
22 / 0
Average Mileage:
56,078 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chevrolet Avalanche seat belts / air bags problems

seat belts / air bags problem

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2002 Chevrolet Avalanche Owner Comments

problem #19

Jun 012011


  • miles


TL- the contact owned a 2002 Chevrolet Avalanche. The contact's son was driving at an unknown rate of speed when his vehicle collided with a guardrail. As a result of the impact, the vehicle made a tailspin and veered the vehicle into the opposite lane of traffic. The contact's son's vehicle made impact with another vehicle traveling in the opposite direction. The air bags did not deploy during the incident. The contact's son sustained injuries to his head and back and received medical attention at the scene. The contact's son was transported to a hospital(vcu school of medicine 201 E marshall St #4-100, richmond, va 23298 804 828-9788) where he was treated for glass removal from his head and back. The driver of the other vehicle also sustained injuries resulting from the collision. The other driver was taken to the same hospital for treatment, however, the injuries were unknown. A police was filed at the scene. The vehicle was towed from the scene and taken to a tow yard, the vehicle was destroyed due to the damage from the accident. The manufacturer was not notified of the failure. The failure mileage was unknown.

- Aylett, VA, USA

problem #18

Aug 202010

Avalanche 4WD 8-cyl

  • 85,000 miles
Takata airbag deployed and impacted accident.. my vehicle was moving when I was hit and airbag deployed. I've since had 2 unsuccessful back surgeries and I continue unceasingly to receive medical treatment. I am disable retired. There is a Washington DC police report, pictures, insurance claim paperwork, investigation etc. There is a box of paperwork. To much to upload, but I can gather the info and forward to an address provided to me. This website stated do not include personal information so my email address is [xxx] for future. Reference..I just happen to see a commercial on tv a few minutes ago about the airbags so I have to gather some requested info. Like the exact date. I know it was in 2010, so I'm simply putting in a date filler until I can look up the exact date.. I believe my first surgery was in September of the same year. Do I need to contact an attorney or do I need to contact takata? I don't know what to do next. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Leesville, LA, USA

problem #17

Oct 082014

Avalanche 8-cyl

  • 145,000 miles
Clear dry day. Accident occurred when vehicle his a side of a building. Air bags did not deploy resulting in injury.

- Louisville, KY, USA

problem #16

Sep 152014


  • miles


In this collision where I was a passenger we flipped over 2 and slid on passenger side of vehicle and no air bags deployed.unconscious during first 2 seconds of collision after I regained consciousness I felt my head dragging on pavement and grabbed my head and lifted it up from being dragged as truck slid at the end of the collision. I was taken to nearby E.R. and got staples in my head. And numerous other injuries road rash, chest pains, whip lash, back pains excetra.

- San Pedro, CA, USA

problem #15

May 302014

Avalanche 8-cyl

  • 146,000 miles
The vehicles governor shut the vehicle off at 97mph while going around a corner which made the steering wheel lock up and made the brakes not work. Two people where life flighted to hospitals with various injuries... no air bags deployed at all... the first impact in the accident was to the side of the vehicle. Injuries sustained included multiple fractures of the spine of the driver from being ejected almost 40 feet passed where the truck had come to a rest. The debris path was over 150 ft. Long and the truck left the road because it could not turn then struck a stop sign and totally uprooted the stop sign including the cement cinder block under the ground which sent the truck in a death roll. Then the truck continued forward into a utility poles guide wire which dropped the pole on top of the truck as well as the wires. Then continued forward some more in which it came to a rest against a cedar tree.

- Longview, WA, USA

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problem #14

Jul 092014


  • 85,000 miles
About 18 months ago the airbag warning light in my 2002 Avalanche illuminated and has remained on since. I have the Avalanche in the shop for other work and asked that they check the cause of the steady airbag warning light. The diagnosis is that the electrical contact system within the steering wheel is inop and that all airbags in the vehicle will not deploy. Cost of replacement part(s) is about $700. As far as I know at the moment the impact sensors are functional.

- Anchorage, AK, USA

problem #13

Feb 082013

Avalanche 8-cyl

  • miles


I had an accident on the hwy in Georgia, the steering was hard to control/lock, the tire sled, was rust and corrode on structure, brake area, wheel area, frame, tire broke off, almost flipped and was hit from the back, and twice in the front after slamming into a cement divider and the air bags didn't deploy at all, I injured my left side, neck, back, and hip. Blessed that my pregnant daughter in her 8th month wasn't in the truck with me. I had done multiple repairs on the fuel tank, tire rod, knock sensor, ABS brakes, running board, brakes, rotors, etc, and was told that the rust on the frame won't effect the trucks performance and it was safe to drive because everything is attached to the frame good. I almost lost my life and two of us got injured. If these trucks are having and been having these issues- why do they just pull all of them and give people other options.

- Lil Burn, GA, USA

problem #12

Sep 072011

Avalanche 4WD 8-cyl

  • 134,000 miles
The contact owns a 2002 Chevrolet Avalanche. While driving 55 mph, the driver fell asleep and crashed into a bridge. The air bags did not deploy. The driver sustained several broken bones, two black eyes and a back injury. The driver was transported to the hospital via helicopter where she was placed on life support for fifty days. The passenger sustained a T-12 compression fracture in her back, a fractured right kneecap and a lacerated right hand. The vehicle was destroyed. A police report was filed. The dealer was not notified of the failure. The manufacturer was made aware of the failure however, did not offer any assistance. The failure mileage was 134,000. Updated 03/19/12

- Sylva, NC, USA

problem #11

Aug 032011

Avalanche 8-cyl

  • 141,574 miles
Recently my 2002 Chevrolet Avalanche has begun to shut off while driving which causes the vehicle to lose power. Another important safety issue, the brakes began to press all the way to the floor while braking. On August 3, 2011 while my son was driving the vehicle approaching a stop light, he pressed the brakes which went to the floor and rear ended vehicle in front that was making a turn. The front bumper is now damaged ( T-boned) and the air bags did not deploy. I'm not very pleased that I never received any notices about the braking system. I can't afford to make monthly payments and still have to pay costly maintenance fees. I can not afford to jeopardize my life and my family, especially my granddaughter. Something has to be done about these safety issues: Braking, cutting off while driving and no deployed air bags.

- Capitol Hts, MD, USA

problem #10

Aug 142010


  • 106,000 miles
The contact owned a 2002 Chevrolet Avalanche 1500. The contact stated that the driver ran a red light and another vehicle crashed into the driver side door of the contact's vehicle. None of the four air bags deployed. The vehicle was destroyed. The police responded and a report was available. The vehicle was in the possession of the contact's insurance company. The manufacturer was contacted and the contact was awaiting a response. The failure mileage was approximately 106,000.

- Oxnard , CA, USA

problem #9

Feb 132009


  • miles


Son hit a tree head on totaled Avalanche front end air bag did not deploy why"????????"

- Farmington, NH, USA

problem #8

Aug 082008


  • miles
A guy ran through a stop sign which caused me to hit him near the end of his vehicle. He was trying an xterra and I hit hm head on near the end of his vehicle however my airbags did not deploy. The entire front end of my truck is gone, radiator is exposed and hood pushed up to the windshield.

- North Little Rock, AR, USA

problem #7

Mar 272007

Avalanche 4WD 8-cyl

  • Automatic transmission
  • 78,213 miles
The contact owns a 2002 Chevrolet Avalanche. On March 27, 2007, the contact crashed into an embankment head on at 45 mph. The vehicle flipped up and landed on its side in a ditch. There was over $18,000 worth of damage. The vehicle was destroyed and the contact was injured. The side and front air bags failed to deploy and the driver's side seat belt failed as well. The contact has pictures. A police report was filed. The current and failure mileages were 78,213. Updated 04/23/08. The consumer also stated the seat belt did not lock into place as it should have. The seat belt harness broke which caused the consumer to fly forward

- Mt Carmel, IL, USA

problem #6

May 062006

Avalanche 8-cyl

  • Automatic transmission
  • 42,000 miles
: the contact stated while driving 25 mph, the air bag light illuminated and the air bags deployed without incident. The sudden deployment startled the driver causing the vehicle to leave the road and hit a light pole. The pole was impacted with the front of vehicle and there was no braking prior to the impact. In fact the contact thought the accelerator pedal may have been depressed harder, as a result of the shock. Although seat belts were worn the driver sustained injuries. A police report was filed at the scene. The vehicle was towed to the dealer where the insurance company deemed the vehicle totaled. The dealer offered no explanation as to why the air bags deployed. Updated 05/30/06

- Cherry Hill, NJ, USA

problem #5

Nov 212005

Avalanche 4WD 8-cyl

  • Automatic transmission
  • 85,689 miles
I went off road at 45 mph airborn struck a very large tree which caused vehicle to roll over violently landing on its top. No air bags deployed, both my wife and I were ejected from the seat belts onstar was not notified. I noticed brakes acting strange just before leaving the road, they didn't slow the vehicle and didn't "click" like antilock breaks should. Vehicle was a total loss, windshield and drivers window broke, severe buckling of hood, passenger side pushed back to the tire, frame torn in several areas, duct and lower dash area displaced, SDM was downloaded showing incomplete data, SDM data does not support the amount of damage and know facts. My wife had to be airlifted to trauma cntr with serious injuries, my injuries were put on hold so that I could be with her.

- Shelton, WA, USA

problem #4

Aug 012003


  • 17,000 miles
The consumer loss control of the vehicle and hit a utility pole, and the air bags failed to deploy. The driver was not injured.

- New Haven, CT, USA

problem #3

Feb 122003

Avalanche 8-cyl

  • Automatic transmission
  • miles
I was driving on the highway with bad weather conditions. I was struck by a passing vehicle that lost control and sended me swirving on the hjighway strucking trees on the side highway. After the impact of the trees neither airbags opened up on my Chevy Avalanche 2002.

- Chicago, IL, USA

problem #2

Aug 252002


  • miles
Consumer states: While driving at the speed of 45mph was involved in a frontal collision neither air bag deployed. Dealer has been notified. If you have any additional information feel free to add.

- Arlington, VA, USA

problem #1

May 232002

Avalanche 4WD

  • miles
No summary listed for above vehicle.

- Oklahoma City, OK, USA

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