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really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
56,250 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chevrolet Avalanche steering problems

steering problem

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2002 Chevrolet Avalanche Owner Comments

problem #4

Nov 222005

Avalanche 4WD 8-cyl

  • Automatic transmission
  • 62,000 miles


I was on side of hill in grass and mud, my power steering went out, and I almost bit the bullet. My neighbor a GM mechanic said they replace them all the time, I called the dealer which he worked and they said they never heard of the problem (service manager). This is dangerous and a joke....I researched and found others with same problem at this site that have Avalanche also. Please help here is the site with some others, they have several thread about it this is just one:,51094.0.html.

- Princeton, WV, USA

problem #3

Aug 122005

Avalanche 4WD 8-cyl

  • Automatic transmission
  • 70,500 miles
Contact stated while sitting at a stop sign and then when he pulled out there was no power steering. There was no noise, there was no indication that anything was wrong. He took vehicle to the dealer and the said that the power steering pump shaft sheared off inside of the pump. This happened about 8-12-05.

- Fuquay-Varina, NC, USA

problem #2

Mar 132005

Avalanche 4WD 8-cyl

  • Automatic transmission
  • 42,500 miles
(1) there was not any specific event, I was turning down my driveway when the steering immediately became extremely heavy and the wheel could not be turned. (2) I could not turn the wheel or stop before hitting my trash containers at the end of the driveway. (3) power steering pump was replaced. The shaft had broken inside the pump.

- Claremore, OK, USA

problem #1

Jul 282004

Avalanche 4WD 8-cyl

  • Automatic transmission
  • 50,000 miles
Sudden power steering pump failure after 50,000 miles - this also caused steering box to fail because of filings from pump getting into steering box.

- Brentwood, TN, USA

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