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really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 3
Average Mileage:
39,691 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chevrolet Avalanche suspension problems

suspension problem

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2002 Chevrolet Avalanche Owner Comments

problem #10

Apr 282018


  • 78,000 miles


Excessive rusting of the frame, brake lines, transmission lines, and fuel lines. The brake, transmission and fuel lines rusted completely out and required a full replacement. The frame has extensive rust and has deteriorated well beyond the frame of my 2003 camaro Z28 which is 9 years older! the truck has less than 80K and has been well maintained, so there is no explanation for the amount and level of rust, except that there were inferior metals and manufacturing materials used in its construction.

- Poughkeepsie, NY, USA

problem #9

Jan 052009


  • 200,000 miles
2002 Avalanche sway bars front and no rear S breaking at bushings. Looks like corrosion at the bends?

- Woodbridge, VA, USA

problem #8

Nov 012004


  • 17,600 miles
Vehicle has rusted brake rotor. Problems with frame and suspension system components the frame and suspension rusted to the point of metal fatigue especially at the points of weld that hold the suspension to the frame. The rotors were tore up and the pads were ground down.

- Washington, DC, USA

problem #7

Jun 042003

Avalanche 4WD 8-cyl

  • Automatic transmission
  • 10,790 miles


1.brakes--pedal goes to the floor...this has happened 5 different times 2.brakes--has been returned at least 10 times for brake- rotor problems 3.suspension noise--has been returned at least 10 times for noise 4.oil lights--has been returned 3 times for oil consumption--leaks 5.electrical--has been returned to replace electric motor for windows 6.electrical-- locks-click and click and keep causing, and the horn---beeps non stop this all while driving 7.vehicle was parked and light and horn would not stop flashing and beeping the dealer nor Chevrolet want to except any responsibility for this vehicle....we are told that the noises(and vibration) from the suspension just standard for the vehicle. The back rotors had grooves was told no problem found..when asked about the grooves they told us this was normal for "heavy duty" trucks..brakes..was told we should only expect to get 6-7 thousand miles. Dealer should tell you that when you purchase the vehicle. Most of the times when the brakes go bad there is no warning...I just had no brakes...this vehicle is not safe to drive after the last time I was unable to stop at an intersection I returned the vehicle to university date have heard nothing form university motors or Chevrolet....

- Independence, WV, USA

problem #6

Aug 112003

Avalanche 4WD 8-cyl

  • Automatic transmission
  • 31,664 miles
1. brakes-again..pushed on the brakes and pedal went to the floor 2. noise still coming from suspension 3. can smell oil burning returned vehicle to university motors they checked brakes and told me no correction was needed....suspension noise was told that was just how the vehicle sounded, I could feel the vibration on the floor... oil smell--they tightened the oil filter.

- Independence, WV, USA

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problem #5

Mar 032003

Avalanche 4WD 8-cyl

  • Automatic transmission
  • 22,136 miles
1. brakes again... noise and vibration... 2. noise from suspension returned vehicle to university motors 1. front brake rotors corroded with a slight lip, replaced rotors and pads... 2. they said couldn't find where noise coming from, may have been from brakes...(told them no, this is the same noise since 10790 miles).

- Independence, WV, USA

problem #4

Jan 292003

Avalanche 4WD 8-cyl

  • Automatic transmission
  • 18,224 miles


1. check engine light... 2. oil light... 3. noise still present and getting worse. Returned vehicle to university motors... 1. they cleared the codes and said may have been due to gas(I use bp gas) 2. added 2 qts. Oil(oil was changed on 12/29/02@university motors and replaced the pvc valve. 3. rear locator bar was loose they tightened.

- Independence, WV, USA

problem #3

May 122003

Avalanche 8-cyl

  • Automatic transmission
  • miles
Traveling at 65 mph passing another car switched land and rearend went out. Did 360 degree and hit the side on high way. Air bag did not deploy. It did $9000 in damage to the front end. Steering feels like its hitting another metal dealer has to grease the steering shaft every 25,000 miles factory defect but I have to pay for it after warranty ran out. Applying brake when making a turn if truck goes over a road hole or bump in the road anti-lock brake does not work and loose control of the truck. Suspension is not good.

- Ringgold, GA, USA

problem #2

Feb 152003

Avalanche 4WD 8-cyl

  • Automatic transmission
  • 18,500 miles
Front end shakes after going over pavement joint or small bump in road surface. Very noticeable at speeds of 50 to 55. Steering wheel then start doing same, applying brakes make it stop. Passengers in vehicle made comment of condition. Dealer stated it's a truck, that's how they ride.

- Coopersburg, PA, USA

problem #1

Feb 112003

(reported on)

Avalanche 8-cyl

  • Automatic transmission
  • miles
When the vehicle made a left or right hand turn, the vehicle made a clunk and pop sound, the dealer was unable to duplicate the problem.

- Lake Wales, FL, USA

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