This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Contact received a recall letter on 7-25-05 concerning seat belts. No recall number was available. She called the dealer to make an appointment, and could not reach anyone by telephone. She went to the dealership, and they told her she could bring car in the next morning and pick it up by lunch time. She did not think this was acceptable because the recall letter said it should only take 15 minutes to do the repair work. She felt she was discriminated against. Contact took the car to another dealer, and he made an appointment to bring the car in on 7-27-05 at 10:00 am.
- Jacksonville, FL, USA
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- Jacksonville, FL, USA