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10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
51,871 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Chevrolet Avalanche miscellaneous problems

miscellaneous problem

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2009 Chevrolet Avalanche Owner Comments (Page 1 of 2)

problem #34

May 262021

Avalanche

  • miles

A D V E R T I S E M E N T S

I purchased the 2009 Chevrolet Avalanche new in October 2009. While in warranty I noticed the dashboard was cracking and took it to the dealer, Four Stars Auto, in Henrietta, Texas. At that time I was told they would order a new dash board and replace it. I took the truck in for replacement of the dash board on the scheduled date. After the truck was out of warranty the dash board cracked again in the same place. I suspect the dash was repaired and painted and not replaced, but I have no proof so I did not contact the dealer. Since that time I have learned this has been an issue with other owners of GM trucks and nothing can be done about it other than replacing the dash, which is a very expensive repair for someone that is retired and on a fixed income. My dash board has now cracked in at least four places and seems to be getting worse. I have heard this could cause issues with the deployment of the airbags, not to mention diminished resale value.

- Wichita Falls, TX, USA

problem #33

Mar 012018

Avalanche

  • miles
My truck is one of the many with the cracking of the dash in multiple places. This vehicle has been stored in a garage or in shaded areas most of its life and has the defective dash board that is falling apart. I am concerned that if a airbag ever has to deploy, this dash could cause shrapnel to either puncture the airbag or harm a passenger. I have asked GM dealership to replace and they quoted thousands for what appears to be a proven defect.

- Aliso Viejo, CA, USA

problem #32

Aug 142013

Avalanche

  • miles
Dash is cracking very badly, peices are coming off into the driver and passenger area. Risk of cut or stabs with hard plastic

- Wilmington, NC, USA

problem #31

Aug 012020

Avalanche

  • 0 miles

A D V E R T I S E M E N T S

Dash has cracked in same place as many people have complained this is a defective part and would like it replaced

- Hayward, CA, USA

problem #30

Apr 122018

Avalanche

  • 60,000 miles
Cracked dashboard due to GM flaws

- High Point, NC, USA

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problem #29

Jan 092019

Avalanche

  • miles
Crack dashboard been replace O ce and crack again.

- Arlington, TX, USA

problem #28

Jun 012017

Avalanche

  • 50,000 miles

A D V E R T I S E M E N T S

Dash is cracked by the passenger front airbag. Truck only has 72K miles but dash cracked previous to 50K miles. I believe this crack could either cause shards from the dash or the airbag to fail if deployed.

- Hazle Townshp, PA, USA

problem #27

Apr 022016

Avalanche

  • 180,000 miles
My 2009 Avalanche ltz has a dash that has cracked completely in half, plus is cracking on the airbag passenger surround. My concern other than shrapnel in the event the airbag deploys is loss of steering control when the dash pieces lodge themselves between the steering wheel while the vehicle is in motion. The dash has never been abused or damaged by the owner in any way, and this is clearly a manufacturer defect. Almost without exception I have noticed this defect in every truck of this type. Please have an agent contact me if additional information is necessary. My local dealer wants $1600 to repair their defect.

- Oxford, AL, USA

problem #26

Mar 112015

Avalanche

  • 38,000 miles
The dashboard is cracking on its own just like all similar vehicles of the same model years from Chevy and GMC. It is a safety concern for when airbags are deployed.

- Freehold, NJ, USA

problem #25

Oct 302015

Avalanche

  • 47,000 miles
My dashboard has 2 cracks extending from each corner of the passenger air bag panel. I have seen hundreds of the same type of crackage and I believe that Chevrolet should send out a recall to repair all of the cracked dashboards. I believe that there maybe an issue if the passenger airbag deploys.

- Dearborn, MI, USA

problem #24

May 232016

Avalanche

  • 41,800 miles

A D V E R T I S E M E N T S

The dash has 2 cracks at the air bag

- Kodak, TN, USA

problem #23

Jan 052017

Avalanche

  • 80,000 miles
My dash cracked right by the airbag and has caused my airbag warning light to come on. Now my airbag warning light toggles between on and off. My dash continues to fall apart even with a dash mat covering it. I don't know if my airbag will deploy if needed. Plus I worry about shards of plastic hurting me or my family. GM needs to do something. I don't know the exact day the crack showed up but I notice it in January 2017 while getting a stuffed animal out of the truck. Over the past months, the cracks have gotten worse to the point there is a hole in the dash from the shaking while I driving and nothing being secure.

- Hampton, VA, USA

problem #22

Aug 102015

Avalanche

  • 36,000 miles
The dashboard is cracking just like every other 07 - 14 Tahoe, Yukon, Avalanche!!

- Freehold, NJ, USA

problem #21

Jul 182014

Avalanche

  • miles
Cracks in dashboard one by airbag one behind steering wheel area.

- Luling, LA, USA

problem #20

Mar 152015

Avalanche

  • 75,000 miles
Major dash cracking above the instrument cluster on both sides of the dash hump. 3-4" crack on the left of the hump, approx 6-8" on the right. Another crack starting at the middle of the dash, going through the dash mounted speaker opening from the front vents all the way to the wood trim above the radio (6-8"). another crack to the front left of the airbag, approx 2" long. Rattling on every little bump. I believe this has also compromised some of the electrical systems that control the door locks and windows. Several of the cracks were noticed in the morning before moving the vehicle and were not seen the previous night.

- Bel Aire, KS, USA

problem #19

Apr 232017

Avalanche

  • 64,000 miles
Crack in the dashboard with sharp edges. This is the second time the dash has cracked. The first time was under warranty.

- Madison, AL, USA

problem #18

Apr 062017

Avalanche

  • 150,000 miles
Interior dash has cracked and can potentially have sharp fragments injure passengers if a crash was to occur.

- Roanoke, TX, USA

problem #17

Apr 062017

Avalanche

  • 150,000 miles
Drivers side interior chrome door handle. Chrome is peeling resulting in razor blade type cut on hand.

- Roanoke, TX, USA

problem #16

Jan 042017

Avalanche

  • 92,000 miles
Dash board cracks.

- Rothschild, WI, USA

problem #15

Jan 012015

Avalanche

  • miles
It is a know issue the any GM from 2007-2013 have issues in the dashboard getting cracked. Mine is a 2009 Chevy Avalanche and my dashboard has cracked in several places. The manufacturer knows about the problem but has done nothing about it to get the customers taken care of. This is definitely a manufacturer defect. How can you help the consumers get their dashboards fixed?

- Miami Lakes, FL, USA

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