This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1999 Chevrolet Corvette. The contact stated that the steering wheel lock activated and would not turn in either direction. The vehicle was taken to the dealer who performed a diagnostic that located the failure at the steering. Lock module. The manufacturer was contacted and they advised that the failure was previously repaired under a customer satisfaction campaign (01044) in July 2002. The manufacturer refused any further assistance with the repair. The vehicle was not repaired. The failure and the current mileage was 108,000. The consumer stated the steering locked up, but the vehicle was still drivable. The consumer stated a recall had been issued for the problem, but the dealer stated her vehicle identification number was not included in the recall. GM then informed the consumer, the recall had already been performed on the vehicle. Updated 08/30/11 updated 10/18/11 upadted 12/02/11
I want to report a recurring problem with Chevy Corvettes 97-04 model years. The steering column lock on these cars malfunctions and renders your car immobilized. My 1999 model with 46000 miles has been through 2 recalls in 2001 and 2004 and locked up again this past Saturday. I had the car towed to a GM dealer and according to Chevy I have to pay for the repairs. What is the use of a recall if it doesn't solve the problem. It is also a safety issue. Can you imagine driving at interstate highway speeds and your steering wheel locks up and you have no control? this problem happens to all Corvettes in these years but it is more prevalent with manual transmissions. Chevrolet needs to fix at their expense this serious defect before someone gets killed if they haven't already. This is a major inconvenience, expense and safety issue for Corvette owners. Chevrolet should have corrected this problem 2 recalls ago.
Cpsc# I1170451A 1999 Chevrolet Corvette. Consumer stated the steering wheel locked not allowing him to turn the wheels. Also stated this problem has happened on two other occasions. The consumer stated the vehicle was recalled and completed as directed by GM. The consumer contacted the dealer about the steering defect. However, the consumer was informed the recall had been corrected and there was nothing they could do. The consumer believed the steering defect is still in existence or was never adequately repaired.
1999 Chevrolet Corvette. Consumer states during a maintenance visit the steering lock assembly light was on. He was informed that there was a recall for this issue by friends. The consumer was unaware the steering lock assembly had been replaced twice before he purchased the vehicle. Updated 05/26/11
The contact owns a 1999 Chevrolet Corvette. The contact stated when driving 30 mph, the steering wheel would sporadically lock and become tight. The contact called the dealer who stated that the steering column would likely need replacing. The contact stated that the vehicle was previously repaired under NHTSA campaign id number: 04V060000 (steering: Column locking: Anti-theft device). When the contact inquired about the prior recall repair, both the dealer advised that any further repairs would be at the expense of the contact. The vehicle was not further repaired. The failure mileage was approximately 49,000 and the current mileage was approximately 53,000.
- Danville, CA, USA
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TL the contact owns a 1999 Chevrolet Corvette. The contact stated that the computer failure caused the service column lock to engage and the steering wheel failed. The dealer replaced due to a recall; however, the warning light continued to illuminate. The dealer advised the contact that he would be responsible for the repair cost; however, he declined. The failure mileage was 92,000. Updated 10/27/09 the consumer stated the recall was performed on Sep 21, 2001. At 42,227 miles, the computer flashed service column lock and again at 92,000 miles. The consumer was informed it would cost $740. GM stated they would not assist as the recall was fixed back in 2001. Updated 10/29/09.
The contact owns a 1999 Chevrolet Corvette. While pulling out of the driveway, the steering locked to the left. The vehicle was towed to the dealer and they stated that the steering column lock failed. The vehicle was repaired. A year and a half later, the contact was attempting to pull off, but was unable to steer the vehicle. He then noticed that a light was illuminated, which stated "steering column lock failure". the contact is in the process of taking the vehicle to the dealer for further inspection. He filed a report with the manufacturer, but was not offered any compensation for the failure. The failure mileage was 35,000 and current mileage was 43,000. Updated 08/14/09. Updated 08/14/09.
The contact owns a 1999 Chevrolet Corvette. When the vehicle was started, the words "service steering column lock" appeared on the instrument panel. The contact notified an independent mechanic and was informed of the dangers of driving the vehicle. The mechanic stated that if the vehicle was driven, the steering column would lock and the fuel pump device would shut off. The vehicle has not been driven or repaired since the message appeared. The failure and current mileages were 20,700. Updated 07/08/08. Updated
The contact owns a 1999 Chevrolet Corvette. The contact purchased the vehicle and "service column lock" was displayed on the instrument panel. The check engine light also illuminated. She then discovered that the vehicle was under recall. The vehicle was taken to the dealer where it was repaired, however, the repair was improperly performed because the light continued to illuminate. The vehicle was taken to the shop repeatedly for repair, but the failure continues to recur. During the most recent failure, the security light illuminated while driving 50 mph. The contact continued to drive for 15 minutes and parked the vehicle at her friend's home. The vehicle was able to be restarted, but the fuel supply caused the vehicle to shut off. When she restarted the vehicle, it would only drive 1 mph. If she tried to accelerate, the vehicle would automatically shut off. The vehicle was towed to her residence where it currently remains. The failure mileage was 49,000 and current mileage was 52,000. The consumer stated the vehicle is being repaired again for the steering lock problem. Updated 09/25/07.
Steering column locked up for the 3rd time since I've had the car (5 mos). On two ocassions it eventually released on its own. The GM recall bulletin 04006C, electronic column lock, was refused by bobby murray Chevrolet in raleigh, nc, unless I agreed to pay $90/hr for diagnostics. They state I have already had a recall performed (an older recall, not 04006C according to the vis service date), so there's nothing they can do without payment. I contacted GM and they disagree with the dealership's assesment, and to this date have not responded to GM's inquiries.it appears to me to be all about the money and that they could care less about the safety issues involved. According to NHTSA and GM, the vehicle should not have been released back to me without the recall performed. At no cost!
The contact owns a 1999 Chevrolet Corvette. The contact stated that there is a safety recall on his vehicle. He stated that on three different occasions, his steering column failed. During the first two instances, it automatically unlocked. The vehicle was taken to the dealer for inspection. The most recent steering column failure was on May 7, 2007 in which the vehicle was towed to the dealer. The vehicle has not yet been repaired. The purchase date and engine size were unknown. The current and failure mileages were 63,401.
1) after placing the key into the ignition and starting the vehicle then placing the manual shifter into reverse to back away from the curb the steering column remained in the "lock" position. No series of removing and replacing the key and shaking of the steering wheel could cure the steering lock situation. 2) the vehicle cannot be driven therefore I had the vehicle towed to the dealer who performed the "steering lock recall" approximately 6 months prior at my expense. 3) the column lock mechanism was isolated as the fault and the dealer requests that I pay the repair fees. I have requested through the Chevrolet complaint department that I be reimbursed for all the repairs and towing.
: the contact stated when the ignition is started the column lock plate prevents fuel from entering the engine. A NHTSA recall, # 04V060000 was performed on the vehicle concerning, the column lock plate however, the recall did not remedy the problem. The dealership would not offer a second repair without charge under the recall.
: the contact stated a recall letter was received NHTSA #04V060000, concerning the anti-theft device. The recall work was performed; however, the contact's column motor failed. The motor was not included in the recall, but the motor was the cause of the steering wheel locking up.
1999 Chevrolet Corvette electric column system would not unlock. This happened after repairs were made due to recall. When the consumer had the vehicle towed the mechanic, he was informed the part was never replaced. The consumer had the invoice stating the recall was performed, but the repair shop stated they had no record of the recall being performed.
1999 Chevrolet Corvette developed problems with the steering.** answer required***. the dealer told the consumer the recall had already been performed on his vehicle, however the later part of July, the steering wheel locked when the consumer was exiting the garage. The consumer shut the engine off and after a couple of restarts, the consumer managed to unlock the steering wheel. When the consumer tried to rotate the steering wheel it had a grab about every inch or so and a clicking sound. The consumer felt the entire steering system should be dismantled and doesn't believe the recall was performed correctly.
Contact stated the steering wheel locked into position when the consumer tried to start the vehicle. A computer error message on the dashboard stated to take out the key and wait 10 seconds, and that the steering needed to be serviced. There has been a recall on the vehicle. It was serviced, but this did not take care of the problem. The consumer had the vehicle to the service dealer on three separate occasions, but they have been unable to correct the problem. The vehicle is at the service dealer now because the consumer refuses to take the vehicle. He is afraid that steering may lock while driving. The consumer has not contacted the manufacturer yet to inform them of the problem.
Campaign number 04V060000 completed on my 1999 Corvette in March 2005 by courtesy Chevrolet in orlando, Florida. Recall is safety related with consequence summary, "if this occurs, a crash could occur without warning." On May 12, 2005, steering column lock engaged with ignition on and car in motion at very low speed. No accident occurred. Car was towed to classic Chevrolet in altamont springs, fl. Recall work appears ineffective. GM says that I have to pay for towing and potentially for repair work to redo the "mechanical failure" in the steering column lock system - approximately $800.
A D V E R T I S E M E N T S
- Kissimmee , FL, USA