This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
"takata recall" we were going to church on Sunday morning, it was a raining day, I was driving at 35-38 mph in a zone 40 mph. I was approaching to a curve when I intended to brake, the car slipped to the left all the way, it dont braked, it dont turn on the sensor to stabilize the car and the most important, any of the air bags in the left side, it dont came out. This is the police accident report case # HC170007937.
The contact owns a 2013 Chevrolet Cruze. The contact stated that while driving at 50 mph in inclement weather, another vehicle attempted to switch into the contact's lane. As a result, the contact hydroplaned and spun multiple times crashing into several trees but the air bags failed to deploy. The contact sustained back, neck and shoulder injuries as well as bruises that required medical attention. A police report was filed. The vehicle was towed from the crash scene to an impound lot. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 50,000. The VIN was unavailable.
The contact owns a 2013 Chevrolet Cruze. While driving approximately 10 mph, a second vehicle crashed into the front passenger side of the contact's vehicle and caused significant damage. The air bags failed to deploy. The driver and passenger sustained neck, back, and head injuries, which required medical attention. A police report was filed. The cause of the failure was not diagnosed. The vehicle was not repaired. The failure mileage was 72,000.
Vehicle accident with another vehicle - airbag did not deploy in accident. Driver hit head on steering wheel. (all airbags deployed on other vehicle (Audi S4.)) told by insurance adjustor he typically does not see airbag deployment on Chevy cruize as the sensors are high on the internal frame.
The contact owns a 2013 Chevrolet Cruze. While driving 65-70 mph, the vehicle was involved in a rear end collision. The air bags did not deploy and there were no warning indicators illuminated. A police report was filed. The vehicle had to be towed. The manufacturer was notified of the failure. There was one injury that required medical attention. The manufacturer was notified of the failure. The failure mileage was 52,000.
- Martinez, CA, USA
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Airbag information light says 'airbag off' when my 105-pound wife occupys the seat. The local dealer tells me you have to weigh 130 pounds to activate the airbag.
The contact owned a 2013 Chevrolet Cruze. While driving approximately 55 mph, the driver lost control of the vehicle and crashed into a guardrail causing significant damage to the front end of the vehicle. The air bags did not deploy. During the crash, the driver sustained a right hip injury, the front passenger sustained a right arm, right hip, and right knee injury. The rear passenger seat occupant sustained a minor head injury. Medical attention was not received. The vehicle was destroyed and a police report was filed. The cause of the failure was not diagnosed. The manufacturer was notified of the failure. The VIN was not available. The failure mileage was 37,000.
The contact owned a 2013 Chevrolet Cruze. The contact stated that a vehicle crashed into the rear of the contact's vehicle causing the front end to crash into the rear of a third vehicle. Next, a fourth vehicle made contact with the contact's vehicle causing the front end to crash into the vehicle a second time. During the incident, the seat belts malfunctioned and did not secure the occupants. The air bags failed to deploy although the vehicle sustained significant damage to the front end and was destroyed. During the incident, the check air bag warning sensor illuminated and a strange odor was present inside the vehicle. The driver sustained a concussion, head, neck, and upper torso injuries. The passenger suffered a concussion, head, neck, and back injuries. Medical attention was required and a police report was filed. The manufacturer was not notified of the failure. The VIN was not available. The failure mileage was 40,000.
I was driving home and hit an 8 point buck that weighed about 180lbs head on that caused damage from the middle front center of the car extending to the drivers side of the car and smashing up into the motor. The instrument panel immediately illuminated to service airbag but the airbag never deployed. I was told if I was going slower, the deer would have went through the windshield. I could have been seriously hurt since the airbag didn't deploy. I bought this car brand new with only 17 miles on it. I have driven it for 2 years and now have to wonder if my family and I were put at risk for the last two years, while traveling to Ohio, from Iowa and out to boise 3 times. Of course I will be told there is nothing wrong and the car will be repaired, and I will be forced to continue driving a car that I won't really feel safe in because I won't know for sure if the airbag system is fixed, and will work right if this unfortunately will ever happen again. Somehow this will be pushed under the rug and there will be nothing I can do about it.
Just a short time after I bought this car, which I love, I hit a deer. I was going 45 mph at the time and the impact did $10,000 damage but the air bag did not go off. Thankfully I was not hurt and I was wearing my seat belt. To this day the car just isn't the same.
The road was icy and I slammed into back of dump truck that already crashed into fence of cemetery, and my air bags never deployed (I couldv'E been seriously hurt) but I wasn't.
Traveling West and an East bound vehicle turned in front of me. The other driver was ticket for failure to yield and accident causing bodily injury. My air bags did not deploy I sustained injuries to my chest, hit my head on drivers side window and my left should and ribs were thrown in to the door.
I was stopped at a stop sign getting ready to cross over hwy to go North bound. A truck came out of nowhere and hit my driver side front end. My air bags didn't deploy. I googled it and saw there is a recall on my vehicle for air bag. I just bought the car 2 weeks ago. Shouldn't the dealer be responsible for fixing recalls before selling the car even it is used.
I was driving and was turning East at the light when a car was coming towards me. I noticed the car was not stopping and hit the passenger side of my car. The airbags did not deploy from the passenger side to which my younger brother was sitting. I checked online to see if there were side airbags before I wrote this information...updated 10/07/14 updated 3/11/2015
My daughter was driving my car to my place of work. Snowy day, making a right hand turn, going very slow to turn, she started sliding. My car slid sideways, the drivers side rear tire hit curb, all airbags opened except drivers steering wheel. She sustained head and neck injury. Transported to hospital by ambulance with neck collar on, nothing broken. Out of work for 2 weeks, immobile with back pain. I was without my car for a month, waiting on parts from GM to repair rear axle and rest of the airbags.
The contact owns a 2013 Chevrolet Cruze. While at a stop, the vehicle jerked and made an abnormal noise when the accelerator pedal was depressed. The dealer was unable to duplicate the failure. The manufacturer was not notified. The failure mileage was 5,400. Updated 10/1/14 updated 5/12/2015
Traveling on the interstate about 60mph, car in front of me slammed on their brakes, I did the same but did not have enough time as it only took a split second and I had rear-ended the car in front of me still going approximately 55-60mph. My head hit the steering wheel because no air bags ever deployed. I suffered cervical straightening of the C spine and strain, which resulted in tests to rule out brain bleed. Severe headache and swelling of my head eventually eased 4-5 days post accident.
A vehicle pulled out of a parking lot in front of me and when trying to brake, the brakes locked up and at impact of the head on collision my air bags did not deploy!
The contact owns a 2013 Chevrolet Cruze. The contact stated that while driving 30 mph, he crashed into a stopped vehicle and the air bags did not deploy. A police report was filed and there were no injuries reported. The vehicle was repaired but the repairs were unknown. The manufacturer was not made aware of the problem. The approximate failure mileage was 39,000.
The driver was traveling on a two lane highway in baldwin county, Alabama, when she approached a right hand curve (which the driver was fully aware of). Driver applied brakes so as to slow down to negotiate this curve, but when the driver applied the brakes, they did not respond. Additionally, the vehicle appeared to lose power steering function. It appeared that the vehicle lost power, similar in nature to the most recent ignition defects on other GM vehicles. Due to loss of braking ability, the vehicle went straight off roadway and crashed causing significant personal injury to the driver. Further, the airbag did not deploy. We contacted GM, and agreed to allow GM representatives investigate the incident by downloading the esis information, with the agreement that GM would provide the owner with the results of said investigation in a readily understandable format. After downloading the information, GM denied any liability for the incident, and refused to provide the owner with the results of its investigation in a format that was readily understandable. The vehicle was recently purchased new, and had no prior issues.
A D V E R T I S E M E N T S
- Houston, TX, USA