The driver was traveling on a two lane highway in baldwin county, Alabama, when she approached a right hand curve (which the driver was fully aware of). Driver applied brakes so as to slow down to negotiate this curve, but when the driver applied the brakes, they did not respond. Additionally, the vehicle appeared to lose power steering function. It appeared that the vehicle lost power, similar in nature to the most recent ignition defects on other GM vehicles. Due to loss of braking ability, the vehicle went straight off roadway and crashed causing significant personal injury to the driver. Further, the airbag did not deploy. We contacted GM, and agreed to allow GM representatives investigate the incident by downloading the esis information, with the agreement that GM would provide the owner with the results of said investigation in a readily understandable format. After downloading the information, GM denied any liability for the incident, and refused to provide the owner with the results of its investigation in a format that was readily understandable. The vehicle was recently purchased new, and had no prior issues.

- Mobile, AL, USA

We were driving home on a highway at dark when we hit a black angus bull which was approximately 1000 pounds. Immediately after we hit it, it rolled up onto the passenger side and crashed thru the windshield injuring myself (the passenger in the front). My husband was driving and we also had two passengers in the back of the car but they were not injured. I had multiple facial injuries and glass chard injures and was taken by ambulance to a hospital where I was inpatient for 10 days, 5 of those in intensive care. The most severe of my injuries were fracture of my orbital floor, fracture of my nasal bone, fracture of my malar and maxillary bones, open wound to my lip and multiple bruises and cuts. All four of us were wearing our seat belts and out of 10 airbags that the car had, not one went off. The front end of the car was severely damaged and we lost power to the car as soon as we hit the cow (no flashers, lights, etc) our car was totaled and we now have multiple medical bills to account for. Our concern was that we bought the car new and it was advertised as having ten airbags for safety. After hitting a 1000 pound bull at 60 mph, why did not one air bag go off?

- Altamont, KS, USA

The contact owns 2013 Chevrolet Cruze. The contact was at a stop when another vehicle crashed into the rear of the contact's vehicle. The air bags did not deploy. The driver of the vehicle sustained a bulging hernia in the neck and seizures. A police report was filed of the incident. The vehicle was driven to the contact's residence and was not taken to the dealer. The manufacturer was notified of the failure. The VIN was not available. The approximate failure mileage was 8,000.

- Warren , MI, USA

The contact owns a 2013 Chevrolet Cruze. The contact stated that while approaching a stop sign, the vehicle abruptly stopped moving. The contact discovered that the front axle was fractured. The vehicle was towed to the dealer, who stated that the axle needed to be replaced. The manufacturer was notified of the failure. The approximate failure mileage was 9,200. Updated 08/11/14 the consumer stated the airbag was repaired on July 14, 2014. Updated 08/18/2014

- Kenna, WV, USA

The contact owns a 2013 Chevrolet Cruze. The contact stated that while driving 45 mph, she lost control of the vehicle and crashed into a telephone pole but the air bags failed to deploy. A police report was filed. The driver sustained a mild concussion and whiplash. The vehicle was taken to an independent mechanic. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure and current mileage was 22,000.

- Milltown, NJ, USA

I purchased a 2013 Chevy Cruze in June, 2013. In November of the same year, I struck a deer on a rural stretch of interstate highway at high speed (70mph). At this point there were roughly 9,000 miles on it. The air bags did not deploy, but I was unharmed. The impact caused the vehicle to do a 180 degree roll onto the shoulder, at which point I exited the vehicle to see the area near the battery smoking with a small flame coming out of it. Within minutes, and before emergency vehicles could arrive the front of the car was fully engulfed in flames.

- Bolingbrook, IL, USA

The contact owns a 2013 Chevrolet cruz. The contact was driving approximately 25 mph when a second vehicle crashed into the driver's side of the vehicle. The contact stated that the air bags did not deploy. The contact suffered injuries to the head, back, neck, left groin and left shoulder. Additionally, the contact sustained blurred vision and numbness in the left arm. The passenger suffered injuries to the head, back, neck, right shoulder, numbness to the right arm and blurred vision. Both the contact and the passenger were transported to the hospital via ambulance. A police report was not filed of the incident. The vehicle was diagnosed at the dealer but no information was available. The manufacturer was notified and no solution was offered. The failure mileage was 6000.

- Lesterville, MO, USA

The contact owns a 2013 Chevrolet Cruze. The contact stated that while driving 20 mph, she crashed into the rear of another vehicle. The air bags failed to deploy. A police report was filed and the contact sustained a concussion and bruising. The vehicle was towed to a junk yard. The vehicle was not repaired and the manufacturer was not notified. The approximate failure mileage was 5,600.

- Hampton , GA, USA