This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owned a 2014 Chevrolet Cruze. The contact stated that while driving at 70 mph, a truck crashed into the driver side of the contact's vehicle. The air bags did not deploy. A police report was filed. The contact was taken to the hospital andsustained injuries to the head, left side rib, shoulder, elbow and left arm. The truck driver had not sustained any injuries. The vehicle was destroyed. The manufacturer was not notified of the failure. The approximate failure mileage was 9,500.
Airbags front and side failed to deploy in a T-bone type crash approx traveling 40 mph, causing 12K worth of damage to the vehicle, the front wheel fell off and broke the front tie rod & axel, and no airbags deployed.
Our 2014 Chevrolet Cruze was hit by a car that was travelling around 40 mph and crashed straight into the drivers side door without braking. Both cars were totaled as a result of the crash but none of the Cruze's airbags deployed (front or side). As a result the passenger was slammed into and partially out of the passenger window.
At 55mph I felt that I had plenty of time to stop in a hurry. I applied firm pressure on the breaks and the breaks locked up. The car began to go into a skidding motion and I had absolutely no control over the steering wheel to move out of the way, I could have avoided this collision if I turned to the right, but because I had no steering ability I rear-ended them from my skid. The ABS braking system, it is suppose to help me by pumping the brakes for me, but it didn't. I sustained a broken leg when the air bag deployed at my leg. On other occasions, I had also experienced the loss of power while driving..car would hesitate and then power and thought there was something wrong with the transmission. Brought it in for that and they said there was nothing wrong with
I was stopped in a construction zone a vehicle crashed into the back of my car at a high rate of speed not one of the 6 or eight airbags deployed have photos my face and nose hit steering wheel swollen very bad still nose swollen left arm injuried have to have mri to determine still hurts very painful. I am not understanding why not one airbag came out my trunk was pushed into my back seat back window shattered no airbag deployed
- Lynwood, IL, USA
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Driving down a road on the Friday morning. When a deer popped up in front of me. I hit the deer on cruise control going 70 mph; but was hard braking to avoid the deer. The vehicle clipped the deer on the front left side of the car by the hood. The airbags did not deploy, meaning it wasn't even a big impact. So I pulled over to call authorities when the car began to smoke. Shortly after, estimated two minutes, the vehicle caught fire. The fire begin on the front left side of where the battery was located. It completely burned down the car. Not sure how hitting a deer, would not set off the air bags and also start a fire. Luckily I was able to make it out with no injuries.
The contact owns a 2014 Chevrolet Cruze. While driving 65 mph and attempting to avoid crashing into a deer, the brakes were repeatedly engaged and the horn was activated. The vehicle failed to stop and crashed. The air bag deployed, but did not inflate. The contact sustained two injured fingers and two fractured bones in the right arm, which required medical attention. A police report was filed. The vehicle was towed to the dealer, but was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 11,594.
The contact owns a 2014 Chevrolet Cruze. While driving at 55 mph, the engine stalled and both of the headlights became inoperable. The contact crashed the vehicle into a side railing. The contact stated that the signal indicators were inoperable. The air bags failed to deploy. A police report was not filed and no injuries were reported. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 10,000.
I was driving East on the road. The car in front of me suddenly stopped and I was unable to stop before hitting them. I do feel I was following at a safe distance but for some reason the car did not slow down or stop as I feel it should have. The front end of the car crumpled though the air bags never deployed and the onstar crash response never activated. There was also very minimal, if any, damage to the car in front of me (possibly dented the bumper). On a side note, I have owned this car for 2 months now and have only been able to drive it for approximately 17 days because I have to keep taking it back to the shop to be worked on for malfunctions in other systems of the brand new car. I am concerned that there may have been a malfunction with the brakes system or airbags as well.
The contact owns a 2014 Chevrolet Cruze. While driving 17 mph, the vehicle slid on the icy road. The contact lost control and crashed into another parked vehicle. The air bags failed to deploy. The vehicle was not diagnosed or repaired. A police report was filed and no injuries were sustained. The manufacturer was not made aware of the failure. The failure mileage was 18,200.
My 2014 Chevy Cruze eco was hit in the right rear of my vehicle by a 2015 Chrysler that was going approximately 40-45mph. My vehicle was going around 20mph. Once hit in the rear I was flung forward and to the left, causing me to hit my head on the left A-pillar and momentarily blacking out and then went forward more just stopping before hitting my head on the steering wheel. Then I hit the vehicle in front of me. No airbags were deployed, not a single one. The onstar system said they detected an airbag deployment but nothing externally deployed in vehicle. I believe that if airbags actually deployed it could have lessened or stopped my concussion I received from my accident.
I have been trying to get my air bag recall taken care of since June. Keep getting the run around at fairway Chevrolet that the part is not ready and I will get a notice when to bring vehicle in for repairs. Even received an important email that this needs to be taken care of asap....meanwhile not able to use the vehicle as much as I want due to the air bag danger. You would think I would get a loaner until my car is fully fixed and safe to drive. Vehicle is a year old this month and 3300 miles as we are not using the vehicle very much. Just do not know what to do!
Moving with traffic, sneezed and when I opened my yes I couldn't stop in time and rear ended a stopped or slowing down vehicle. I was wearing my seat belt, slammed into the steering wheel, wondered why the air bags didn't deploy. Went to hospital. Bruised from right side of neck down my chest. Faint black yes from hitting steering wheel. Bruises on both knees. I am concerned the air bags failed. Your assistance would be appreciated. Also have pictures of bruising.
2 manufacturer recalls; first for the right front axle not being safe, second for a faulty air bag system. My car was held for the recall for 86 days. Updated 4/24/2015
The contact owns a 2014 Chevrolet Cruze. The contact received a notification for recall NHTSA campaign id number: 14V372000 (air bags) and received the recall repair. The manufacturer was notified of the safety concern. The contact had not experienced a failure.
We received GM safety recall 14305 on June 25th. We were advised of an air bag malfunction and to contact our dealer asap. We called the dealer (paddock Chevrolet) immediately and were advised that they had received no instructions from GM. They would call back in two days, which they did. They advised that still had no instructions from GM. It has now been over a week and have not heard from the dealer. I cannot believe that it is taking so long to give instructions to the dealer. In March GM had realized they had a problem. In addition the recall advised us to contact the dealer asap due to the increased risk of injury.I guess this points out to us that GM does not really care about their customer, since their fiasco with the ignition key. I will never buy a GM auto again because of the lack of concern for safety issues with the cars. This basic problem can never be solved as it is ingrained in their management style.
The contact owns a 2014 Chevrolet Cruze. The contact received notification of NHTSA campaign numbers:14V372000 (air bags) and 14V151000 (power train), and stated that the parts were not available. The dealer did not give a specific date when the parts would become available. The manufacturer was also contacted and could not provide an estimated date for when the contacts vehicle would be repaired. The VIN was not available. The contact had not experienced a failure.
The contact owns a 2014 Chevrolet Cruze. The contact stated that while driving 28 mph attempting to avoid hitting a deer, the contact crashed into a parked truck and then ran over a fire hydrant. The force of the impact caused the contact's head to go through the windshield and the air bags failed to deploy. The contact sustained contusions and lacerations to the head. The manufacturer and dealer were made aware of the failure. A police report was filed. The vehicle was destroyed. The failure mileage was 19,042.
A D V E R T I S E M E N T S
- Mckees Rocks, PA, USA