This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I own a 2010 Chevy Equinox. I was having some issues with my stabilitrak, ABS breaks and my all wheel drive. I took it to the dealership and they hooked it up to the computer. They told me I needed a new right front hub and my catalytic converter replaced. So I made an appointment to have the catalytic converter taken care of as it is a problem Chevy pays for. The next day I was driving to work and I noticed my car wasn't shifting. I stopped and had a tow to the dealership. They fixed the converter and put a speed sensor in my transmission because my car simply wouldn't move. I picked up my car after them having it for two weeks. That day I noticed it was shifting extremely hard going from 3rd to 4th gear. I purchased a new hub and a new wheel speed sensor and had them installed. While leaving the garage that installed these new parts I stopped at a red light. When it turned green I pushed the gas peddle and my car just sat there and revved. I turned off and back on and was able to get it back to the garage and there it sat, refusing to do anything but revv. Since this has started I have done some research and found many complaints of the exact same problem for the same make and model. If this is a common problem within this specific transmission I think it needs to be looked into.
Multiple trips to the dealer. Solenoid problem, air bag, engine light on, broken chain, fuel pump injector, leaking sun roof, as of 3/6/2017 I need a transmission. My car was purchased in 2010, I only have 31,000 miles on it. Iv'E visited the dealer Jan, Feb, and March of 2017. I feel I should be compensated with a new car!!!! Jan, F car
The contact owns a 2010 Chevrolet Equinox. While driving 65 mph, the vehicle stalled and the check engine indicator illuminated. The vehicle was towed to a dealer where it was diagnosed that the transmission failed. The vehicle was not repaired. The manufacturer was made aware of the issue. The approximate failure mileage was 63,000.
The contact owns a 2010 Chevrolet Equinox. While driving 10 mph, while the accelerator pedal was depressed, the vehicle failed to accelerate without warning. The vehicle was towed to the dealer where it was diagnosed that the reverse snap ring failed and the transmission needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 88,889.
The contact owns a 2010 Chevrolet Equinox. While driving 65 mph, the vehicle downshifted without warning. In addition, the vehicle would not shift into reverse when prompted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 98,000.
- Jackson, MS, USA
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The contact owns a 2010 Chevrolet Equinox. While driving 40 mph, the transmission failed. The vehicle was towed to the dealer where it was diagnosed that the transmission needed to be replaced. The contact also stated that there was excessive oil consumption with no safety defect. The contact stated that there was an abnormal grinding noise emitted from the engine. The contact also stated that the air conditioning unit and windshield defroster failed to operate as intended. The vehicle was not diagnosed or repaired. The contact was informed that the air conditioning evaporator needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 130,000.
I bought a 2010 Equinox new, at 49,000 miles the transfer case went out of it and now 6 months later at 55,000 miles the transmission went out it was the 3-5 revervse wave plate we were told that shattered. And since it was out of warranty of course GM would not honor to get this plate fixed even though it only had 55,000 miles on it. We were told these plates when they were harden they were harden to hard and so they shatter. This is defiantly a GM issue and they should repair these at no cost but they won't admit there is a problem. This transmission just happened all at once I put it in gear and there it went out. If GM is going to build a throw away car at 50,000 miles then they should sell it as a throw away car. They know they have transmission problems but they keep socking the consumer for costly repairs because all they can say is it's out of warranty. You would think your car would last more than 55,000 miles.
The contact owns a 2010 Chevrolet Equinox. The contact stated that the transmission stalled at 40 mph while driving on the highway. The vehicle was towed to a mechanic where they diagnosed that the transmission needed to be replaced. The manufacturer was made aware of the failure. The failure mileage was 56,000. Updated 03/17/17
The contact owns a 2010 Chevrolet Equinox. The contact stated that the transmission failed while driving 25 mph. The vehicle was unable to accelerate. The dealer could not diagnose or repair the vehicle. The manufacturer was made aware of the failure. The failure mileage was 67,000.
I experienced sudden deceleration while driving on the interstate in winter conditions. Many near accidents occurred while I struggled to maintain control and exit the interstate as soon as possible. Loud knocking from the engine and a strong gas smell immediately followed. The engine stalled several times when I came to a complete stop, such as intersections as I went straight to a nearby Chevrolet dealer. I was informed the rear main seal blew out causing a sudden loss of oil pressure. They also said this happened due to high positive pressure in the crankcase due to a frozen or blocked PCV valve. GM is aware of the issue as stated in the General Motors service bulletin 14882. However, GM says my VIN does not apply in this case. Due to the severity of the issue, I felt it was important to let someone know so other people with similar vehicles could be notified of the extreme hazard.
The contact owns a 2010 Chevrolet Equinox. The contact stated that the vehicle was able to be in motion without the key in the ignition. Also, when the gear was shifted into park, it was not fully in gear so the contact constantly had to check. The VIN was excluded from NHTSA campaign number: 16V502000 (electrical system, power train). In addition, water entered various areas of the vehicle and the electronic stability traction control warning indicator randomly illuminated. The vehicle also rolled backward and forward without warning and the hatch came down unexpectedly. The vehicle was taken to the dealer for diagnostic testing. The manufacturer was notified of the multiple failures. The failure mileage was not available.
The contact owns a 2010 Chevrolet Equinox. While driving approximately 55 mph, the oil warning indicator illuminated. The vehicle was taken to the dealer, but was not diagnosed. The contact was informed that the vehicle was low on oil. In addition, the contact stated that the vehicle was taken to the dealer a second time where it was diagnosed that the piston needed to be replaced. The vehicle was repaired. While driving approximately 50 mph, there was a noise coming from the engine and the engine warning indicator illuminated. The vehicle was taken to the dealer where it was diagnosed that the timing chain and transmission needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was made aware of the failure. The approximate failure mileage was 60,000.
We were just getting to the end of highway entry ramp and we could not gain speed and the engine revved up very high beofre it started slowing down. Put the car in manual mode but could not shift into 3rd gear. We were forced into entering the highway at roughly 30mph.
While driving on city streets the car would not accelerate even though the rpms where climbing. It finally coasted the remaining 2 blocks home where all gears except 2nd were completely gone. The vehicle will have to be towed to the dealership for a $4500 bill to replace the transmission. This vehicle has already had the motor, fuel injection system, and timing chain replaced due to the excessive oil consumption recall. Due to the many complaints I have seen logged as well as the open recall on other 2010 equinoxes and traverses I would think there would be an open recall on my VIN but there isn't. I wish I'd never bought this car and I will not be a repeat GM customer.
The contact owns a 2010 Chevrolet Equinox. While driving 60 mph with the accelerator pedal depressed, the contact heard an abnormally loud sound coming from the hood of the vehicle. The check engine warning indicator illuminated. The vehicle was towed to a dealer where it was diagnosed that the fluid in the transmission had burned out and metal shards were discovered in the transmission, which needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000. Updated 01/27/17 updated 7/16/18
The contact owns a 2010 Chevrolet Equinox. While driving approximately 20 mph, the vehicle failed to shift into third gear properly. The contact took the vehicle to a certified mechanic who diagnosed that the 3-5 reverse clutch plate failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 89,431.
The contact owns a 2010 Chevrolet Equinox. While driving 65 mph, the vehicle's speed began to decrease while the accelerator pedal was depressed. The vehicle was taken to a dealer where it was diagnosed that the transmission failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 44,000.
Was driving home from the grocery store around 35 mph and the transmission slipped, coasted a couple hundred feet, downshifted really hard and started marking noise. It then came to a stop and lost 1st gear. The car did not want to move in reverse. We were luckily able to get the car off the road before it completely locked up. After that, it wouldn't even go into neutral. The transmission locked up. The dealer called today and confirmed that it needs a new transmission.
A D V E R T I S E M E N T S
- Titusville, PA, USA