This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2017 Chevrolet Equinox. The contact stated that while driving at 10 MPH, there was an abnormal odor entering the cabin of the vehicle while the air conditioning system was activated or turned off. A dealer was contacted. The vehicle was taken to a dealer, where it was diagnosed and determined that there was a leak in the exhaust pipe, and that the exhaust pipe needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was unknown.
The contact owns a 2017 Chevrolet Equinox. The contact stated while driving at 55 MPH, the check engine warning light illuminated. The contact stated that there was a loud sound coming from the exhaust and there were exhaust fumes entering the cabin of the vehicle while starting the vehicle. The vehicle was not taken to an independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 144,000.
- Whiteville, NC, USA
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- Conroe, TX, USA