This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vacuum pump, check valve failure led to loss of function while exiting interstate. Less than two weeks later, -€œservice brake assist-€ notification followed by degraded brake performance in busy city traffic.
The contact owns a 2018 Chevrolet Equinox. The contact stated while driving approximately 45 MPH, the brake pedal was depressed; however, the vehicle failed to stop as needed. The contact was able to steer the vehicle safely to the side of the road. The parking brake warning light was illuminated. The vehicle was driven to the residence. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 66,000.
The car brakes were working fine went to Clarksburg wv and back to pennsboro Wv The brakes acted little hard to push but when I was turning off at pennsboro I didn't think I was going to get slowed down enough to make the turn off ðŸ"´. I did get it to the house and the brakes are hard as a rock there is no pedal at all
While driving to Tennessee my brakes went out on the car. The vacuum pump broke into pieces and made braking nearly impossible. Had it repaired and less than a week later the same thing happened coming off the interstate no brakes again on the off ramp. We had to glide to a stop for the brakes to kick in a little past the hard brake pedal. Checked the vacuum pump and again no suction so it-€™s bad again, not only that it appears that the rear main could be leaking but could be something else all together.
The check engine light comes on for a few days and when on the brakes are stiff and hard to push. When this is also going on the brake assist light will come on while driving and not pushing on brakes. It came on while on highway going 65mph
- Sunman, IN, USA
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When my cats gets turned on my radio doesn-€™t turn on so I have to reset it until it turns on meaning I have to press and hold for 20sec to get the volume knob lite but my radio doesn-€™t work and on top of it the auto stop is tripping when I do auto stop the car turns off and restarts on its own and shows light on dash saying traction control on or off and then it will say brake release and than brake check my steering wheel controls don-€™t work meaning my auto control isn-€™t working to set and one day out of nowhere it will all work like nothing happen radio will turn on but I can-€™t turn volume on or change station and it-€™s a frozen screen and sometimes it goes all blank black but I can hear music with no screen
at stop signs, when autostop/start re engages the vehicle jerks and shows several warnings on the dash saying service brake assist, parking break released, forward collision reduced. the steering wheel locks up for under 3 seconds before it releases and can be steered again
The vacuum pump in my 2018 Chevrolet Equinox no longer works. I have a -€œhard brake-€ and when I attempt to stop At low speeds there is a grinding sound with my vehicle.
The contact owns a 2018 Chevrolet Equinox. The contact stated that while attempting to stop the vehicle, the brake pedal became very firm and difficult to depress and the braking distances was extended. The vehicle was taken to an independent mechanic who diagnosed that the brake vacuum pump was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were not notified of the failure. The failure mileage was 75,000.
While driving brakes suddenly became very hard to press. We could not stop our car. We luckily were in a toll plaza and not moving at high speed. This problem was scary, no warning and my family could have been harmed. We had a mechanic come and fix the problem, but this needs to be fixed.
After auto stop/ start system engages messages on dash appear -€œ service brake assist-€, -€œservice steering assist-€, -€œservice parking brake-€, -€œservice stibilitrac-€, Failure at 55,400 miles Dealership found a loss communication error to the muddles due to low battery voltage. Fix: replaced battery at 55,436 miles Battery has been replaced 3 times in 4 years starting at 18, 500 miles, then at 32,562 miles, now at 55,436 miles due to the same issue with the auto stop start operation. Car is out of warranty as of 58,300 miles or October 2022
I own a 2018 Chevy Equinox. The brakes have now failed 3 times. Dealership confirmed each time it was an issue with the brake vacuum pump. The Equinox has not been included in a recall, yet there are clearly safety issues. GM had numerous cars recalled for this exact same reason. There is a serious safety issue here. I am now without a car again because of a third brake vacuum pump failure. I have not been able to get any assistance from GM or my local Chevy dealership. I now am faced with a bill for repair for almost $2000. It is ridiculous to think that such a serious safety issue would exist and the industry will not acknowledge that it goes far beyond the vehicles they have already recalled. I wonder how many more accidents will happen before this is corrected. To be honest, when I do get my vehicle back I-€™m not sure I will drive it. When you lose your breaks 3 times it-€™s very difficult to trust. I would like to see this corrected and the Equinox needs to be added. My car has 128,000 miles on it at the time of the third failure. The other two failures were at approximately 60,000 miles and 92,000 miles. Thank you.
When I lift my foot off brake the car Stop/Start feature engage causing lurching jerks forward or roll backwardson hill I fear the roll back on inclines praying vehicles are to close behind and rolling backwards into another vehicle, censors lights take turns coming on each time I lift my foot off the brake pedal. All of the following, service brake assist, service stabilittrak, park brake released, service hill start assist action not working, car locks unlock and relock by themselves. I have had these issues since. These issues have been occurring since around 16,000 miles and keep getting worst everyday. GM claim not to have a fix for these issues. They offered a few thousand to buy back the vehicle claiming drastic depreciation for milage and wear. At that time owed over $25,000 balance for the vehicle. No one stood to benefit but the lemon law attorneys.They did not consider the milage when these issues started and this is my only source of transportation to use which I told the lemon law attorneys. The lemon law attorneys were going to charge their fee from me if GM refused to pay their fees. I told them I felt in my best interest I should wait for GM's recall for this vehicle as I'm sure I wasn't the only consumer that was having these same issues. My problem is my vehicle is becoming dangerous to drive due to the rolling back and, jerking of the steering wheel, engine cutting off, locks unlocking and relocking and unstable steering. These issues were hit and miss now happens every time I drive which is daily. These issues started 2020. Last correspondence with GM they still claim they did not know how to fix these issues. I question why they are making vehicles and are not able to fix these issues. I have given my family a list of these issues because they create a safety hazard and in case I, a passenger or someone in another vehicle is injured or killed due to GM's negligence, lack of concern and greed.
While attempting to apply the brakes to slow down a message appeared on the instrument panel that said Service Brake Assist.. My safety was put at risk by not having proper breaking. The problen was addressed at a gm dealer and I was told there are no recalls for this type of problem for my vehicle.
The power booster brake assist vacuum pump, without any warning, failed while exiting the freeway. My wife couldn't stop the vehicle. Replaced unit for $750. Now Fine SCARED the crap out of her. Approximately 84,000 miles. This is a sealed unit. I am a highly skilled machinist and I have made braking components for auto and aircraft and disassembled and reassembled for evaluation to determine cause and to remedy problem. What happened? DEFECTIVE PARTS OR POOR DESIGN. I request all replaced damaged parts so I have the part here. I did my research and have seen this is an ongoing problem with GMC and yet NO recall. HELP!
1. The brake component that failed was the vacuum pump. It has been repaired and is not available for inspection. 2. I lost braking ability(the ability to brake normally) on a major interstate in Georgia while driving 74 mph. By stomping on the brakes with full body weight, I was able to drop back in traffic, eventually find an exit to pull off the road. 3. The service report from the dealership that fixed it stated, "Customer states the vehicle has very limited brakes. You have to apply brake pedal extremely hard to stop.....Customer concern verified. No brake vacuum present." 4. Do not know. 5. Right before the incident occurred a light signaling something about the brakes came on. That was wile the car was moving at 74 mph.
While driving on an interstate I had to brake suddenly and the brakes were extremely difficult to engage. I was able to get to the shoulder and down shift the transmission in order to stop. The vehilces brake booster had failed. There were no warning lights to inform me. Fortunately, I had a repair warranty to fix the brake booster. However, I feel this may be a problem that GM should be made aware of.
While driving the traction and stability lights came on along with the ESC service light. Also my Lane assist stopped working. It stayed on for at Least 30 mins until I turned off the car and restarted. Stopped at the closest garage and they checked the battery and used a scan tool to identify that it had a fault code U0121 Lost Communication with Anti-lock Brake System Module.
Was heading to run some errands and when I parked my car I try to release my seat belt buckle and it was not releasing. So I had a knife and I tried wiggling it so the buckle would release and it did not so I was frustrated and broke the seatbelt for driver as well as my rear seat belt. My transmission has been acting weird since 2019 and it happen every morning when it starts running my car shakes for a little then it would run fine. And for brakes my brakes would hesitate and shake as is braking.
A D V E R T I S E M E N T S
- Fremont , OH, USA