This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The air bag safety restraint system is faulty on this vehicle. This is a system that should work for a life time for the vehicle but it's already defective. This vehicle once the battery is low or needs jump start, the entire steering controls become loose which may cause serious accidents for unseasonably experienced drivers.
I own a 2019 Chevy Equinox which has developed an issue with the steering, the same as occurred with earlier models. When driving straight for brief periods of time, the steering resists turning either direction to follow the road changes. The wheel is stiff and requires additional effort to adjust. I only have about 30K miles on my car. This is very uncomfortable and lacks for any feeling of security. This could cause a skid on icy and snowy roads that we have now. I see there is no recall for this but I am very concerned for my wife driving the car. This is now a regular occurrence and at any speed.
I was in the driveway at my home getting ready to leave for church, I was pulling forward before I backed up thinking I might be too close to the gates. When I moved forward with my foot on the brake to just creep along, the engine revved up to an astromical speed. I was head toward my son's truck. I steered away but caught the bumper of an F350. My car is totally destroyed. I knocked the truck over two feet from where it was sitting and pushed it within one or two inches of going through my house where my son was asleep in the recliner. Before I hit the brick post holding up one end of my car port, I was able to move the car into park and stop it. The hill assist light was on when I got out of the car. I was going down a slight incline and not up a hill. My drive is only about 20-25 feet and the car was going at an alarming rate. Fortunately, I was just bruised and sore from the impact.
Vehicle violently swerving while driving. Have made multiple complaints to GM, has been serviced seven times for this same issue. GM refuses to repair or acknowledge problem. Vehicle violently swerves out of lane into shoulder/ oncoming traffic. Have to fight steering to get it back into lane.
Car steers itself. Steering wheel jerks itself to left or right randomly while driving, usually enough to cause minor control of the steering of my Equinox. This happens more often on highway and higher speed roads. When going around curves in the road / highway, vehicle will not straighten out when out of curve. This has caused me to drive off of the road into gravel shoulder and nearly sideswipe other vehicles both next to me and drive into oncoming traffic. No accidents have been caused as of yet, but many near misses. This issue has been going on since September. I made Chevrolet aware of the issue through a repair attempt. It has been serviced three times for this issue and I have opened a case with the BBB. Chevrolet has not fixed the problem, replaced the vehicle, or acknowledged the problem. I have made it clear through extensive conversations with the General Motors business resource center that is dealing with my BBB case that my life is in danger every time I drive this vehicle and they simply do not care. Regardless of my three repair attempts for the same issue, nobody at GM cares about my safety. When I bring it up, I have been told 'don't drive it if you don't feel safe in it' as if I can simply walk to work, appointments, etc. General Motors does not care about the safety and safety concerns of their customers. It has been 129 days since I initially brought up this safety issue and General Motors is doing nothing about it. The vehicle is still in use daily, still having the same issue. Documentation of repair attempts and BBB paperwork available upon request.
A D V E R T I S E M E N T S
- Streamwood, IL, USA