This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Chevrolet HHR. The contact received a recall notification for NHTSA campaign number: 14V153000 (steering, electrical system); however, the parts needed for the repair were unavailable. The manufacturer was notified. The contact had not experienced a failure.
2009 HHR. We have had so much trouble with is car, I don't have the space to tell you all the complaints. This is the latest happening; wife calls me from town, cant get out of the car, door wont open. Finally had to crawl over the console and exit on the passenger side. Quiet a feat for a 260 lb 72 year old lady. Now I read on the internet this is a ongoing problem for HHR going all the way back to 2007. One person said the dealer charged $450, because the whole door panel had to be replaced. GM is certainly aware of the defective door locks and latches on the HHR. When some gets burned alive because they cant get out of the car GM cannot say the were not aware of the failures of the door latches because there are hundreds of complaints about the doors failing to open. This is just the latest problem we have with this car.,but right now this is the most important thing for me to register this complaint in case my wife is trapped in this car again and sustains injury.
Service air bag- this message comes up a lot when car is started. It is coming up more often now though. This vehicle has not been in an accident. I have seen on line that other GM vehicles are being recalled for this problem. Talked to my Chevy dealer about this and he said that there is no recall and it is our issue. Our HHR has been recalled for ignition switch and a power steering issue so far. I feel that the service air bag light is just another GM problem. With this warning light on, I do not know if our air bags will deploy. Are our lives in jeopardy?
Window switches don't work for passage side on drivers door. Any time pushed it smells like they are burning. I was told that I would have to pay for the fix even though it was under warranty. It still isn't fixed we just don't use them. The back up lights never work and the dealer want to always say it a bad bulb. I replaced a bulb at the dealer in front them and they said it must of been a bad bulb. I've replaced at least 15 bulbs in 3 years. I also had to pay for airbag censors when they went bad and under warranty. Chevy doesn't keep their warranties and make up reasons why they don't have to cover the problems.
The contact owns a 2009 Chevrolet HHR. The contact was unable to start the vehicle after numerous attempts. The vehicle was recently repaired according to NHTSA campaign number: 14V047000 (air bags, electrical system). The vehicle was not diagnosed or repaired. The manufacturer was not notified. The VIN and failure mileage were unavailable.
- Clarksdale, MS, USA
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The contact owns a 2009 Chevrolet HHR. The contact received a recall notice for NHTSA campaign number: 14V171000 (electrical system); however, the part needed for the repair was unavailable. The dealer did not know when the part would arrive. The manufacturer was not notified. The contact had not experienced a failure. Updated 9/12/14 the issue was resolved. Updated 09/23/14
The contact owns a 2009 Chevrolet HHR. The contact received notification of NHTSA campaign number: 14V047000 ( air bags, electrical system ) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.
Went to leave from friend's house, vehicle would not start.called tow truck, but by the time ( 2 hrs ) I waited car started-up.cancelled tow truck. Next time while making turn, power steering stopped working. It has not worked since approx 05/21/14. Called the dealer to make appointment on 06/03/14. They give me the papers services. And they told me it will probably take between 6 weeks to 7 weeks for them to get the part.I been calling, still waiting for the parts. On another note, I told them about my condition. I have one arm the is very hard for me to drive with out power steering. I had surgery on my left arm. ( a survivor of sarcoma). For them maybe is nothing. I don't want them to feel sorry for me. I just want to fallow the rules, and the promises they make to me. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
I bought my HHR brand new. Within weeks of having it, the brakes had to be replaced due to warping. This has become an every six month routine now. The brakes don't always catch and can be scary when trying to slow down. I've barely avoided wrecks several times, and usually that involves steering towards a ditch.
Vehicle ran fine entire day(12-20-2013), I parked to shop with my wife at a local mall. When we were ready to leave the vehicle would turn over and then immediately shut off. This happened at least 10 times, my battery was beginning to drain so I stopped. My wife and I decided to continue our shopping and come back to vehicle later. Once again I started the vehicle and it immediately shut off. I had to call a towing service (aaa) to tow us to a local repair shop. The next day I was told the vehicle started fine and they could not find any problem. The mechanic did tell us that the vehicle had previous error codes from last night pointing to ignition and starter units, but they found no problems. I have received numerous recall notices from GM describing this very thing and have requested a full refund of my towing fees ($95 invoice#73066) and trying to set up my repair since the recall notices went out in April 2014. I have not heard anything since. GM case # [xxx] operator (jim). Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2009 Chevrolet HHR. The contact stated that the vehicle was included in NHTSA campaign number: 14E021000 (electrical system). The contact stated that he had contacted the dealer and the manufacturer numerous times and were uncertain of when the parts would be available for the recall repairs. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. The manufacturer was not notified of the issue.
TL * the contact owns a 2009 Chevrolet HHR. The contact received a recall notice for NHTSA campaign numbers: 14V047000 (air bag, electrical system) and 14V171000 (electrical system). The dealer stated that the parts for the repair were unavailable and would not arrive for several months. The manufacturer was not notified. The contact had not experienced a failure.
The contact owns a 2009 Chevrolet HHR. The contact attempted to have the vehicle repaired under NHTSA campaign id number: 14V047000 (air bags, electrical system); however, the parts for the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time to perform the repair. The vehicle had not experienced a failure.
Turned the key and started my car and then I couldn't turn it off. I could take the key out but the vehicle would not shut off as the ignition switch appears to be stuck in the on position. Took it to GM dealer in salinas to ask about it but said could not assist me till Wednesday, granted it was Saturday so okay, but could not help me shut off the vehicle. Said it most likely would not be associated with the recall though it seems related.
The contact owns a 2009 Chevrolet HHR. The contact received a notice for NHTSA campaign number: 14V171000 (electrical system). The contact stated that parts were not available for the recall and that he was concerned for his safety. The contact had not experienced a failure.
The contact owns a 2009 Chevrolet HHR. The contact stated that the parts were not available for NHTSA campaign number: 14V171000 (electrical system). The contact stated that he was concerned for his safety since the parts were not available in order to do the repair. The manufacturer was made aware of the delay. The vehicle had not experience the failure.
The contact owns a 2009 Chevrolet HHR. The contact stated that the instrument panel lights would illuminate intermittently. Additionally, the contact was crashed into from the rear by another vehicle, causing the contact to crash into a guard rail. The contact was taken to a hospital for treatment of mild whiplash and bruising to the chest. The vehicle was previously serviced under NHTSA campaign numbers: 14V171000 (electrical system), 14V171000 (electrical system), and 14V047000 (air bags, electrical system) but did not prevent the failures from recurring. The manufacturer was not made aware of the failure. The vehicle was repaired. The failure mileage was 51,000.
After pulling the vehicle into a parking space, I attempted to switch the ignition to the off position. The switch would not move from the run position to the off position. However; it would move from the run position to the start position. This failure to rotate to the off position left the engine running. Key could not be removed from the ignition.
The contact owns a 2009 Chevrolet HHR. The contact received notification of NHTSA campaign number 14V047000 (air bags, electrical system) and stated that the part needed to perform the repair was unavailable. The manufacturer was not notified of the delay. The contact had not experienced a failure.
The contact owns a 2009 Chevrolet HHR. The contact stated that the key would become stuck in the ignition and the vehicle could not be shut off. The vehicle was taken to an authorized dealer where it was diagnosed that the ignition module and the ignition switch needed to be replaced.the vehicle was not included in NHTSA campaign id numbers: 14V171000 (electrical system) or 14V047000 (electrical system). The VIN was not available. The manufacturer was notified of the failure. The approximate failure mileage was 54000.
A D V E R T I S E M E N T S
- Durham, NC, USA