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Ratings on over 1,000 new & used models going back 5 years, from the Center from Auto Safety. Learn more about The Car Book 2018 here.

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10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1996 Chevrolet Impala engine problems

engine problem

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1996 Chevrolet Impala Owner Comments

problem #1

Dec 172002

Impala 8-cyl

  • Automatic transmission
  • 0 miles

A D V E R T I S E M E N T S

I bought my 1996 Impala ss brand new, and every year since then in the winter time I loose the heat. The dealer, while the car was still under warranty, would flush the heater core and sometimes replace it yearly. The problem still is not fixed, and I have lost the heat in the car again and the dealer will no longer fix the problem because they claim it is out of warranty even though they have all of the service records showing the history of the problem. I think this is totally unfair to the owner, and I have talked to many caprice/Impala ss owners of this year who are going through the same problem. Chevy knows of the problem but does nothing to correct it, and now the owners are left with the bill and if you cannot afford to have them fix it you drive in a cold car. If they do not know what is causing this problem, then Chevy/dealership should be responsible for flushing or replacing my heater core(whatever is needed to restore the heat) for as long as I own the car. I need some help with this, I am only a small guy fighting a giant. Any assistance you can provide would be greatly appreciated. Thanks kjb.

- Chicago, IL, USA

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