This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I waited for recall parts (ignition and oil leak) and had them completed 4/13/16. On 4/22/16 my car started smoking coming off the freeway, I pulled over and the engine stalled, people yelled to get out it was on fire. The fire started in front of engine and proceeded though engine compartment burning all plastics and wiring. Dealership says I'm responsible for the damage since I didn't have full insurance coverage. How can that be, my car was fine until they worked on it. Dealership was also very rude and condescending. I hope all Chevrolet dealers aren't the same. I gave dealership 7 days to resolve the problem, however they basically told me no one can help me. I almost burned up in this vehicle.
The contact owns a 2001 Chevrolet Impala. The contact stated that the vehicle was difficult to start after it was repaired according to NHTSA campaign number: 14V400000 (electrical system). The contact stated that the key had to be manipulated in the ignition for the vehicle to be started. The contact stated that several attempts had to be made before the vehicle was started. The contact stated that there was no difficulty starting the vehicle until the vehicle received the recall remedy. The manufacturer was not notified of the failure. The approximate failure mileage was 106,000.
2001 Chevrolet Impala. Consumer writes in regards to no return communication from dealership about vehicle repairs for recall notice 15V701. The consumer stated as she was going around a curve on a ramp, the vehicle stalled. She heard a popping noise and quickly exited the vehicle. The vehicle began to smoke and shortly thereafter, the front end was engulfed in flames. Updated 01/03/17.
The contact owns a 2001 Chevrolet Impala. The contact stated that the ignition key was able to be removed from the vehicle while the ignition was in the on position. The vehicle was taken to the dealer where it was serviced under NHTSA campaign number: 14V400000 (electrical system); however, the failure recurred. The manufacturer was not notified of the failure. The failure mileage was unknown.
- Mexia, TX, USA
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The contact owns a 2001 Chevrolet Impala. The contact stated that the horn failed to operate. The vehicle was taken to the dealer where the horn was replaced three times but the failure recurred. The vehicle was not diagnosed or repaired. The contact also received notification of NHTSA campaign number: 15V701000 (engine and engine cooling) and the dealer was unable to determine when the parts would become available. The manufacturer was notified of the failure. The approximate failure mileage was 40,000. VIN tool confirms parts not available. Updated 03/09/16 the consumer stated the horn was replaced on 12/7/15 and still functioning.
The contact owns a 2001 Chevrolet Impala. The contact stated that there was a progressing failure in which the radio stayed on when the vehicle was turned off. There was an error message on the radio display panel, indicating "check cd". the vehicle was not taken to a dealer for diagnostic testing. The contact later received notification of NHTSA campaign number: 15V701000 (engine) and was unable to determine when the parts would become available to receive the recall repair. The manufacturer was notified of the failure and was not able to determine a reasonable time frame of when the parts would become available to supply to the dealer. The failure mileage was not available. VIN tool confirms parts not available. Updated 03/09/16; 05/14/18
The contact owns a 2001 Chevrolet Impala. After activating the turn signal, the vehicle suddenly shut off and the air bag sensor light illuminated. While driving, the key was removed from the ignition switch and the vehicle continued to operate. The cause of the failure was not diagnosed or repaired. The manufacturer was not notified of the failures. The failure mileage was 184,000.
The ignition keeps locking out the cars ability to start. On numerous occasions this vehicle would not start after entering the vehicle. The lights would come on and when the key is rotated to the start position nothing would happen. Upon waiting for 10 to 20 minutes this vehicle will then restart. When taken to the garage to have maintenance done this vehicle never failed for them on twenty times of starting in a row. Took the car home and it sat and now it failed again. My daughter is about to be dismissed from her current job because of this constant failure to start. Lately, the time has grown. My daughter took a video of the incident and have taken it back to the dealer and they are not able to duplicate the problem. They said they had to jump it to start it and when questioned about it they stated it took them 10 to 15 minutes to gather all the equipment to get it to start. The problem would have resolved itself in that time. This is now becoming life threating as the vehicle stalls in traffic and an accident could happen. No codes are showing for this according to the dealer. This has been going on for approximately 5 months now and getting worse. In my opinion it is something to do with the ignition or security system. I hope nothing serious happens while my daughter is driving. This is the only vehicle she has for transportation. I am submitting this on her behalf.
2001 Chevrolet Impala. Consumer writes in regards to fuel line and ignition recall problems. The consumer stated 5-10 after exiting the vehicle, he was informed his vehicle was on fire. The consumer stated he received a recall letter several months prior. However, the letter stated the parts were not available.
The security system shuts down for about ten and sometimes 20 minutes making me late for work, meetings and emergencies without warning.. the vehicle is stationary when it happens and it use to happen far and between, but the security light comes on very frequently. I work at night and have been stranded in an empty parking lot a number of times. Very dangerous.
The ignition recall was performed on my 01 Impala 3.4 recently. This recall was meant to fix the issue of the car shutting off while driving due to the key moving out of the run position to the off position. However, this has not fixed the issue. I have been to several repair shops with concerns about the car shutting off while driving and no one has been able to diagnose the issue. The car is running perfect except for this issue. I believe this issue is due to the ignition recall. I have read the reports concerning this recall and understand that the solution is to modify the key but I would look into other options since this has not fixed this issue. Their is absolutely nothing else wrong with the car according to 4 repair shops and 4 diagnostic scans that have been ran on the vehicle. While driving, the car will shut off, it will restart without any issues but this is becoming dangerous for my children and I to be driving in. Their is absolutely no warning on when this will occur so I have no way to prepare for this issue. I just wanted to bring this to your attention so you may look into this recall once again. This issue has been happening more frequently since may of this year. You may feel free to contact me anytime for any information you might need from me. Thank you
The contact owns a 2001 Chevrolet Impala. The contact stated that while driving at approximately 45 mph, the key in the ignition switch released while the vehicle was still running. The contact mentioned that the failure also occurred when driving over speed bumps. The failure recurred intermittently. The vehicle was not diagnosed or repaired. The VIN was included in the NHTSA campaign number: 14V400000 (electrical system) but was not serviced. The manufacturer was notified of the failure. The failure mileage was unknown.
The contact owns a 2001 Chevrolet Impala. The contact stated that when the ignition was turned to the on position, the vehicle failed to start. The contact mentioned that the vehicle did not restart after waiting for 10 minutes. The failure recurred four times. The vehicle was taken to a dealer, where it was not diagnosed or repaired. The vehicle was previously repaired under NHTSA campaign number: 14V400000 (electrical system) but the failure persisted. The manufacturer was not made aware of the failure. The failure mileage was 128,182. MA 10/6 updated 3/28/2016
As any serious car owner, I tried to address the cheaper items such as battery replacement and spark plugs, all have been replaced twice. Slowly all the electrical applications in my car began to stop working from the blinkers, radio, hazards, cruise control, car windows, and finally the car stopped starting. I was too broke to address it then, so every early morning my car would require a nice jump start to begin the day. This Impala would not start so often that I purchased a portable battery to jump it everywhere, even as simple as the gas station. At first I thought the parasitic drain (drain on the car battery) was coming from the dash cluster/instrument panel which was in line with the complaints I have discovered on google that the BCM was causing non-starter issues for other Impala. However, once the instrument panel was replaced my radio was still not working and eventually the car became a non-starter again; therefore, I suspected the root of the issue still hand not been discovered. I explained this to Mr. Mcghee, the owner of mcghees auto shop, he did a thorough job of combing all the intricate wires to determine finally an intermittent draw occurring from the amplifier in the trunk of the car. The solution to the problem, fixing the amplifier, cost a grand total of 220$ to have the actual part fixed; I did not want to risk placing a non-stock amplifier, my specific amplifier is no longer available, in the car. However, I like other consumers continually paid to replace parts that failed as it was not obvious there was an underlying malfunctioning in a particular application that made the essential product useless.
My car was recently serviced for the recall issue on the ignition, which I had the issue of the car turning off while driving several times before they fixed it, anyways while driving home yesterday (05/21/2016) my car again shut off this was after I took it to a chevolet dealer to have it fixed. Luckly no one was injured as I did cause a bit of panic on the road as I was trying to gain enough control to pull my car off the road.
The contact owns a 2001 Chevrolet Impala. While driving approximately 70 mph, the vehicle stalled without warning. The vehicle was taken to a dealer; however, the failure was not diagnosed. The manufacturer was notified of the failure. The failure mileage was 137,590.
The contact owns a 2001 Chevrolet Impala. The contact stated that while driving approximately 40 mph, the engine stalled without warning. The failure recurred multiple times. On another occasion, the security and air bag warning lights was continuously illuminated. Also, the contact noticed that the steering column was loose which caused the vehicle to shake while driving at high speeds. The vehicle was taken the dealer for a diagnosis of the security light and the engine stalling. The vehicle was serviced under NHTSA campaign number: 14V400000(electrical system). However, the failure recurred multiple times. The vehicle was taken to an independent mechanic for a diagnosis of the steering column and the mechanic stated that the steering column was loose and needed to be repaired or tightened. The VIN had not been included in NHTSA campaign numbers: 08E063000 (steering) or 09E005000 (steering). The manufacturer was notified of the failure. The approximate failure mileage was 152,000.
A D V E R T I S E M E N T S
- Kent, WA, USA