This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The coolant was leaking from underneath the vehicle while parked. Vehicle was not drivable. Consumer had the vehicle towed to a mechanic's shop, and the mechanic determined that the water pump needed to be replaced.
Vehicle overheated several times and was taken to dealer. Was told nothing wrong. It was taken again for same problem and the mechanic said the A/C compressor was overheating it. It was replaced, but that wasn't the problem because it overheated again. The last time it was taken an oil change was done and checked for overheating problem due to spouse taking sick daughter to see a doctor in los angeles. The dealer said it was fine and okay to take to los angeles. The vehicle overheated during the trip and the A/C was not used once due to cold weather. The vehicle was taken to Chevrolet dealer in los angeles. The mechanic said the oil was contaminated with coolant and the dealer in las vegas should have noticed it. The head gasket and other related parts and fluids were replaced at my expense $1790. I complained to the manufacturer and first they offered $200+. I said not enough, so they offered $400. I said it didn't even cover the A/C compressor that was good and not the problem, not to mention the money I spent on car rentals when my car was waiting to be seen by a mechanic. It was negligence on the las vegas dealer that my daughter had to suffer in pain on the side of the highway. As for the power steering pump and hose. I beleive they broke something when trying to repair the overheating problem. The power door lock never really worked since I got the vehicle and the radio always got very hot which could lead to an electrical fire. I beleive this vehicle should have a recall on the engine and electrical system especially when I was shocked that other owners had the same problems.
Vehicle started using up antifreeze, mechanic checked for leaks and pressure lossess, none found. Check of oil ater a week found antifreeze in oil. Independent engine rebuilder stated that there was a known problem with GM water intakes on the "M" engines.
6/11/99 oil running out of engine..intake manifold gasket failure. Replaced.11/9/99 low coolant lamp on. Coolant in water pump. Pump replaced. Low coolant light on..pressure tested. No leaks found.2/17/00 low coolant light on. Nothing found by dealer. ABS brake failure. 3/2/00 engine runs hot. Pressure leak now found. Coolant in oil. Dealer failure since 6/99!!! consumer must pay!! help me!
Windshield wipers have failed several intermitant times. First time in 1998 at 70 miles per hour in a rain storm, wipers stopped, took car off cruise then the resumed. Several intermitent times afterward. Dealer wanted $400 + to "fix" moter. I was sceptical becuase this is not the only GM car I have driven with wiper trouble. Last big incident was last fall 1999 when the wipers stopped on the interstate with my pregnant wife and child in car -200 miles from home. I could not get them to resume. Checked fuse etc. Waited out storm under bridge, proceded to truck stop and bought rain-X to continue journey. When I got to destination I pulled the wiper motor and it checked out fine and the switch-ok. Intermitent troubles are hard to get fixed! I took wiper motor apart, cleaned brushes, and noticed some build-up on the communicator disc, and contacts for the parking mechanism. Cleaned this with light abrasive -reasembled and have had no problem since, although with the wiper's history I now use rain-X all the time. I am afraid to travel in snow with kids in vehicle. I would like to sell it but with the wiper system troubles, and the cooling system that keeps leaking -new radiator, water pump, and head gasket -mechanics say pink coolant is corrosive. I can't sell it to another, and I can't afford to keep throwing money at this van. Thank you.vincent walter.
A D V E R T I S E M E N T S
- Washington, DC, USA