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Ratings on over 1,000 new & used models going back 5 years, from the Center from Auto Safety. Learn more about The Car Book 2018 here.

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10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chevrolet Malibu brakes problems

brakes problem

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2002 Chevrolet Malibu Owner Comments

problem #1

Mar 292002

Malibu

  • miles

A D V E R T I S E M E N T S

New car with 13136 miles. Trip to fl. Brakes ground when caught in slow X-way traffic in louisville ky. Had to replace front brake pads, turn rotors at chv dlr. Cost $242. Warranty no good. They blamed it on living (1 mile) down a dirt road which prevented brakes from working. Reported complaint to home dlr. Then needed rotors turned again at 16000 miles. The said that brakes don't always last long, but were able to get srv. Rep. To refund $185. Dlr agreed to replace rotors if I had more trouble w/ brakes in next 10,000 mi. That means I could have a whole brake job at 28,000 at my expense. I am not happy. A commonly held idea is that brakes should last much longer. I don't ride my brakes and travel to work on paved rural roads without much traffic. I do lots of X-way driving and don't tailgate. Traded in a 1998 Malibu due to trouble with manifold gasket, air-con odor. Previously had warped rotors and a need to replace brakes much more often than 6 prev. Cars on same dirt road. Have since read that Malibu brakes have a history of problems. I think GM is ignoring the problem. They should re-engineer the brakes and give consumers a quality product.

- Manchester, MI, USA

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