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really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
1,800 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Chevrolet Malibu brakes problems

brakes problem

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2004 Chevrolet Malibu Owner Comments

problem #1

Feb 092004

Malibu 6-cyl

  • Automatic transmission
  • 1,800 miles


Purchased a 2004 Chevrolet Malibu in Dec. 03 - on Feb. 09, 2004 I was in stop and go traffic on the baltimore beltway during morning rush hour. While going only about 7 miles per hour, I applied my brakes to stop and my car would not brake. I ended up running into the SUV in front of my vehicle. No damage to the SUV, however the front end damage to my Malibu was $3500. (after poking around on the internet I found out that the Malibu received the poorest rating on a low speed front end impact crash test) it really doesn't look like $3500 worth of damages. Needless to say I was floored when I received the news. Anyway, about three weeks ago I received a recall letter in the mail stating that my ABS sysyem needed to be reprogrammed. It also stated in the letter exactly what happened to me on Feb 9, 2004 when my car did not brake. I am 100% certain that this is what caused my accident. I phoned GM and took my car into the dealer. They inspected my vehicle and reprogrammed my braking system. A representative from GM called me earlier this week. He stated that they found no problems with the brakes in my 04 Malibu. (so why the recall and why did they reprogram the ABS?) he also went on to say that GM would not be held liable for any damages sustained from this collision. I disagree! I feel that General Motors should be held liable for my damages.

- Baltimore , MD, USA

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