This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
We have three recalls involving the power steering and shift cable. Both appear to leave the car unsafe. When we began to have our power steering light come on and noticed some shaking of the steering column when stopping the car, we were told the part is not available. What are we to do with this unsafe situation with no parts or remedies at this time?
Power steering went out, came back in about 15 to 30 sec. Then again on Aug.22.went to chev garage and they toldme there is recall on the power steering motor. Have not receive it yet.
Hello, I contacted your national service line and they referred me to jack wilson Chevrolet in saint augustine. We have had three recalls on this vehicle and no resolution on any of them. VIN# [xxx] 2006 Chevrolet Malibu maxx 65000 miles steering issue, took to a dealer ship in jacksonville, fl., they told me it was a brake issue. Had the front brakes replaced and still have the issue and charged me $60 for a wrong diagnosis. Received letter on 7-18-2014, recall #13036, no parts available and do not know when they will be at this time. Received letter on 8-11-2014, recall #14152, no parts available and do not know when the will be at this time. The national customer service center called jack wilson and set up for me to go and have them inspect recall items and let me know that there was no eminent danger. I went to jack wilson and spoke with the service person [xxx] which did not have the inspection done. She was willing to inspect the steering issue which she said was not a recall issue by turning the steering wheel back and forth and did not have a certified technician even look at the car. This car is my mother's only car, she is 84 and doing well until she got these recall letters. She does not feel safe to drive this car and no one can tell me when the parts will be available for the repairs to be completed. [xxx] I am contacting GM first with this as you requested. Please help us with this matter, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2006 Chevrolet Malibu. The contact stated while driving approximately 25 mph, the steering wheel was difficult to maneuver and the power steering warning light illuminated. The vehicle was taken to an independent mechanic who replaced the coil. The failure recurred and the vehicle was taken to the dealer who replaced the power steering module, eye shaft, and the rack pinion but the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 70,000.
The contact owns a 2006 Chevrolet Malibu. While driving approximately 55 mph, the steering wheel locked and forced the contact to drive into oncoming traffic. The contact managed to avoid a crash. The vehicle resumed normal operation once it was turned off and restarted. The failure occurred sporadically. The vehicle was taken to an independent mechanic, but was not repaired. The contact was informed of NHTSA campaign number: 14V153000 (steering); however, the part needed for the repair was unavailable. The manufacturer was notified of the issue. The approximate failure mileage was 163,000.
- Entiat, WA, USA
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Accelerating after entry to freeway, I lost the steering for approximately 200 feet and then it kicked back in. Happened again on 8/15/2014 with my husband driving. It was the same circumstances; accelerating on the entrance ramp to the freeway. He quickly jerked the steering wheel back and forth a few times and thinks that's what caused it to come back. Mileage at this time was approximately 26,928.
The contact owns a 2006 Chevrolet Malibu. The contact received notifications for recalls NHTSA campaign numbers: 14V252000 (electrical system, electronic stability control, exterior lighting, service brakes, hydraulic, vehicle speed control), NHTSA campaign numbers: 14V224000 (power train) and NHTSA campaign numbers: 14V153000 (steering). However, the parts were not available in order to perform the recall repairs. The manufacturer was made aware of the problem. The contact had not experienced a failure.
Trying to access interstate, picking up speed to enter traffic in high density area--steering quit working. Applied brakes to avoid entrance into traffic or hit the bridge abutment. Was able to straighten car out and continue. Upon braking--steering returned. Went to local Chevy dealer--complaint--locking up situation, noise and when cold-- vibration of steering wheel in older models was called "morning sickness". regal Chevy passed it off as normal--showed me a notice of default (shut down) if system driven to hard. Refused to replace motor in spite of other issues. Noise has continued and gotten worse--morning sickness (turning vibration/sticking) still present. Noted: Now a new campaign---N140115.
The contact owns a 2006 Chevrolet Malibu. The contact stated that while turning the steering wheel left or right there was an abnormal noise. The vehicle was taken to the dealer on multiple occasions where it was diagnosed that the power steering shaft needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 9,000.
Around March 2013, I first began to encounter problems with my power steering. It began at a low speed with a chime, a message display saying to check the power steering, and my wheel locking up (power steering fail). At the time, I did not think much of it because after restarting the car, the power steering seemed fine. After this incident, there were many times when the chime would sound and the message would flash but the power steering still seemed to work. I took my car in for other issues and had this checked out at the same time. The trouble code in the system was C0545 for torque sensor input failure. My mechanic explained that this was a common problem and even checked for a recall at that time. I left with my car that day due to having to wait for parts. Two days later while driving 45mph, the power steering entirely failed. It felt as if my wheel locked entirely. Luckily there were not many cars on the road and I was able to direct it into a parking lot. My car was taken back in immediately and they had to replace the entire steering column. This repair cost around $500. In July 2014, it was brought to my attention that GM finally issued a recall for this problem. So, I called GM to to submit my information to be reimbursed. I was told that only some 2006 Malibu were being recalled for this issue and that my 2006 Malibu was not one of them...even though my 2006 Malibu had the problem they were recalling for! come to find out, this has happened to many other 2006 Malibu owners. Needless to say, GM has done a terrible job correcting a serious mistake.
There was no accident. This is a complaint about my 2006 Chevrolet Malibu. I received three recall notices, nos. 14152, 13036 and14116 from the Chevrolet co. All three describe very dangerous conditions that may occur while driving my car. They are notifying me that they do not have parts to repair my car but will notify me when they are sent to my dealer. This is outrageous. While driving my car on a limited access highway I may experience a transmission shift cable fracture, a power steering assist failure or an increased resistance in the body control module connection system. Does this mean I should not drive my car until the company can make the repairs" all sound like serious failures. Are you aware the Chevrolet company is sending these out to cover themselves if a failure occurs" [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6) updated 7/22/2015
Per NHTSA bulletin 10020816 and GM bulletin 060232007 covering steering input shaft #22687711. This shaft begins to make a clunking sound between 0 and 16 mph when turning. In order to stop the noise, I believe caused by the worn U-joints at both ends of the shaft, this part must be replaced every two years. You do not hear any clunking above 16/17 mph. I have been told by a GM service department that the part can not come apart, and I can replace the part every two years or live with the noise. Really. Does anyone remember rear wheel drive vehicle and what would happen when the U-joints on the drive shaft began clunking when you put the vehicle in gear. You replaced them or you could be walking. This is a steering shaft. When will the U-joint(s) fail? when I am turning out of my driveway, turning into a parking space, or perhaps at highway speed avoiding an animal. What is amazing is that GM knew about this defected design/part and yet kept using it into 2008. The bulletins cover Malibu cars from 2004 to 2008, Pontiac G6's 2005 to 2007, and Saturn aura's 2007 to 2008. I feel GM should be given two choices, fix this part when it starts clunking for the life of the vehicle, or buy them back.
After finding out that there are recalls for my car per dot.gov, I scheduled an appointment for repairs with vandergriff Chevrolet in arlington for 7-21-14. I requested that they repair the parts under recall and issue a refund for the amount I paid previously for repair to power steering on my vehicle. I was told that someone would be in touch with me. When I did not get contacted, I returned to the service department to speak with a technician in regard to my service request. Once again, as previously, I was told that there are no recalls on my car. When I directed the technician to the information released by the dept. Of transportation, he stated that GM sent out additional recall letters to recall the original recall notices because they were issued in error, and that there are none in effect for my vehicle. No repairs were done.
The contact owns a 2006 Chevrolet Malibu. The contact stated that the power steering failed intermittently and the power steering sensor illuminated. The vehicle was not included in NHTSA campaign id number: 14V153000 (steering). The vehicle was taken to an independent mechanic who diagnosed that the electronic power assist system and the steering column needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 85,688.
TL- the contact owns a 2006 Chevrolet Malibu. The contact stated while traveling to approach a stop or when a turn was made the steering wheel was extremely hard to turn. The electric power steering failed intermittently. The contact had to apply force to turn the wheel. The vehicle was taken to an authorized dealer who replaced the steering column and the ignition switch. The failure recurred and the contact was not able to turn the key to start the ignition along with the vehicle stalling intermittently. The anti-theft sensor illuminated, service engine sensor and a lock symbol on the radio continued to illuminate. The radio was not working. The vehicle was not repaired. The contact was not included in NHTSA campaign id number: 14V153000 (steering). The manufacturer was notified of the failure. The approximate failure mileage was 98,000. Dyd
The contact owns a 2006 Chevrolet Malibu. While driving 45 mph, the contact experienced difficulty maneuvering the steering wheel. The instrument panel indicators illuminated and the contact heard a chime sounding throughout the cabin of the vehicle. When the contact's foot was removed from the accelerator pedal, the steering returned to normal. The failure occurred on two separate occasions. The dealer recalibrated the vehicle, but the failure recurred. The vehicle was not repaired and the manufacturer was not notified. The failure mileage was 80,000.
The contact owns a 2006 Chevrolet Malibu. The contact stated that while driving 65 mph, a chime sounded throughout the vehicle and the power steering seized without warning. The vehicle was able to restart and resumed to normal. The failure occurred on three separate occasions. The vehicle was taken to an independent mechanic, who diagnosed that the power steering column needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 60,000 and the current mileage was 69,100. Updated 9/3/14
Beginning in 2010 I had to replace the brakes on my car multiple times. To date I have replaced brake pads, drums, and lines 5 different times. My brakes seem to wear easily and frequently screech. Beginning in 2013 after filling my car with gas my "low fuel" indicator dings and my fuel gauge shows empty. This happens every time I fill my car with gas. I have received a recall notice regarding power steering. On two separate occasions I have experienced my power steering going out and I am forced to pull over and turn off my car and turn it back on for the car to work properly. I have contacted GM regarding the recall notice and I have been advised that no parts are available and they will not provide me with a rental vehicle and expect me to continue to drive the vehicle "until the parts are available". they will not provide me with a timeline and have been unresponsive to my other complaints regarding the vehicle.
Decelerating from highway to off ramp. Chime sounded and display column showed power steering. Steering required force and as the vehicle stopped the steering wheel began to subtle shift left and right with audible sound when reaching left and right. Continued to safe area off the highway, however had to use quite a bit of force to steer the vehicle.
The car stalls when I go from a complete stop into fast-moving traffic. The lug nuts on the wheel covers do not stay securely fastened. I have increasing problems with my power steering function. It would randomly fail and then correct itself initially. Sometimes it would go out when I backed up and then come back when I was in drive. Sometimes it would go out for 5-10 minutes and then come back. Sometimes it would be out for a day or two and then come back. Therefore, I brought it in to the Chevrolet dealership for repair. A few months afterwards, it began to go out again, but just for a moment at a time. This seemed to subside. However, this began happening again from time to time when I would merge onto the freeway. When I accelerate, the power steering goes out completely, the car yanks very hard to the right, and the lights and information display all blink repeatedly. This now happens each time I accelerate to either merge onto the freeway, go into passing gear to get around traffic, climb a hill, or simply quickly speed up on the road. I have brought the car back to the Chevrolet dealership citing this problem, especially since I have just had the problem fixed recently. For all of these, I was told that there is no problem and no recalls for my car make and model. I do not have the option of driving another car or affording a newer one. This is a continually dangerous situation. I am fearful that these defects will cause me and my family harm. When the power steering suddenly went out and the car yanked hard to the right just last night as I went over a raised bridge, I was afraid that I would hit the guard wall and perhaps even go over it. I have had to swerve to avoid being hit from behind because the car stalled as I got into traffic. I do not know if my wheel is loose or if the wheel cover is going to come loose while I drive.
A D V E R T I S E M E N T S
- Seguin, TX, USA